SCION Complaints
View complaints related to SCION. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2006 SCION TC- CHARLESTON, SC
I WAS DRIVING MY 2006 TOYOTA SCION TC ON INTERSTATE I-95N GOING ABOUT 70MPH WHEN MY SUNROOF EXPLODED AND SHATTERED. GLASS CAME RAINING DOWN ON MYSELF AND MY PASSENGER AND ALSO HIT THE CAR DIRECTLY BEHIND ME. *TR
Source: NHTSA WEB SITE -
2008 SCION XB- CLAREMONT, CA
MY 2008 SCION TC HAS BEEN HAVING BRAKING PROBLEMS SINCE I BOUGHT IT IN 2007. THE BRAKE IS SLOW TO STOP THE VEHICLE, AND I HAVE MANY TIMES BEEN IN A SITUATION WHERE MY CAR CROSSED OVER THE STOPPING LINES AT THE INTERSECTIONS. EVERY TIME THE PROBLEM OCCURRED, I WAS PANIC AND TERRIFIED BECAUSE I PRESSED HARD ON THE BRAKING PEDAL BUT IT DID NOT IMMEDIATELY STOP THE VEHICLE. THE PROBLEM IS WORSE WHEN IT IS RAINING. WHEN I PRESSED HARD ON THE BRAKING PEDAL TO STOP THE VEHICLE, THE BRAKE SEEMED TO TOUCH THE ROAD. I COULD FEEL SOMETHING IN THE BRAKING SYSTEM CRASHING ON THE ROAD UNTIL I STOP PRESSING THE BRAKING PEDAL. I HAVE DRIVEN MANY DIFFERENT CARS, AND THEY DID NOT HAVE BRAKING PROBLEMS I MY SCION TC HAS. *TR
Source: NHTSA WEB SITE -
2006 SCION XB- EL CAJON , CA
ENGINE: ON WEDNESDAY FEBRUARY 12, 2010 MY 2006 SCION XB, WHILE DRIVING ON THE FREEWAY AT APPROX 70MPH. MY ENGINE SHUT OFF - NO POWER - NONE!! NO WARNING - JUST SHUT OFF!!! -WHILE DRIVING ON THE FREEWAY. ASIDE FROM VEHICLES ATTEMPTING TO AVOID HITTING MY VEHICLE AND ATTEMPTING TO ALSO AVOID HITTING OTHERS- I COULD HAVE BEEN KILLED AND THIS COMPLETE ENGINE FAILURE WHILE DRIVING COULD HAVE KILLED OTHERS AS WELL. OF COURSE I WAS OVER MY WARRANTY FOR THIS PARTCULAR COVERAGE BY APPROX 1,000 MILES. GUESS WHAT THE TOYOTA DEALER TOOK CARE OF THE ISSUE, WHICH THEY STATED WAS THE "CRANK SENSOR". THEY SEEEMED HESITANT TO FULLY PROVIDE AN EXPLANATION, WHICH OF COURSE I WANT AND NEED AS I AM VERY HESITANT TO DRIVE THE VEHICLE. THERE HAS TO BE SOME SORT OF WARNING, YOU CAN'T JUST BE DRIVING AND HAVE YOUR ENGINE SHUT OFF, ENGINE WON'T TURN-OVER, NO STEERING, VERY LITTLE BRAKING ABILITY! I AM VERY CONCERNED, VERY - THE WARRANTY FOR THIS TYPE OF SERVICE WAS EXPIRED, ALTHOUGH THE CAR WAS REPAIRED BY THE TOYOTA DEALER SERVICE DEPARTMENT AND I APPRECIATE THIS MORE THAN YOU KNOW. I ASKED FOR ANSWERS AND THEIR LACK OF COMMUNICATION/INFORMATION CONCERNS ME. *TR
Source: NHTSA WEB SITE -
2006 SCION XB- EL CAJON , CA
CRACKWINDSHIELD: I HAVE(MY INSURANCE COMPANY) HAS REPLACED 3 WINDSHIELDS IN MY 2006 SCION XB AND I CURRENTLY HAVE A (L) SHAPE CRACK IN MY WINDSHIELD, WHICH STARTS AT HE TOP OF MY REAR-VIEW MIRROR. IF I DECIDE TO REPLACE THIS WINDSHIELD THIS WILL BE NUMBER 4. I HAVE COMPLAINED TO THE TOYOTA DEALERSHIP WHEN-EVER I BRING MY CAR IN FOR MAINTENANCE AND I HAVE BEEN ADVISED THAT THE WINDSHIELD IS THICKER THAN MOST DUE TO THE SHAPE OF THE GLASS! HAH! THIS IS SERIOUSLY A PROBLEM. IF I CONTACT MY INSURANCE COMPANY THEY REPLACE THE GLASS, IF I WANT TO CONSIDER A NEW INSURANCE COMPANY THEY CONSIDER THIS A CLAIM AGAINST MY POLICY AND THIS MAKES MY INSURANCE COVERAGE HIGHER WITH OTHER INSURANCE COMPANIES, WHICH OF COURSE LIMITS MY OPTIONS! THIS WINDSHIELD SITUATION IS COSTLY AND DANGEROUS! *TR
Source: NHTSA WEB SITE -
2005 SCION XB- BASTROP, TX
WHILE ENTERING A FREEWAY WITH FULL ACCELERATION THE GAS PEDAL STUCK. THE CAR WAS OUT OF CONTROL AND AFTER APPLYING THE BRAKES PUT IT IN NEUTRAL IT FINALLY UNSTUCK. SCION XB 2005 SOON AFTER THIS HAPPENED ALL THE WARNING LIGHTS CAME ON (SERVICE ENGINE BRAKE LIGHT ETC. TOOK IT TO THE DEALER AND THEY REPLACED A COMPUTER. I DO NOT KNOW IF THE PROBLEM WAS DUE TO THE COMPUTER FAILURE BUT IT DID HAPPEN AT APPROXIMATELY THE SAME TIME. *TR
Source: NHTSA WEB SITE -
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2008 SCION XB- TALLAHASSEE, FL
OPEN THE SIDE DOOR OR TRUNK AND SHUT THE DOOR. THE DRIVER DOOR LOCKS AND THE OTHER DOORS ARE NOT LOCKED. THE ONLY WAY TO OPEN THE DRIVER DOOR IS KEY REMOTE..THE DRIVERS DOOR WILL LOCK WHEN IT WANTS TOO.I HAVE HAD TOYOTA TO LOOK AT IT AND THEY SAY THEY HAVE TO SEE IT HAPPEN.I HAVE HAD IT IN THE SHOP MANY TIMES AND OVER NIGHT AND THEY DON'T SEE THE PROBLEM.THEY TELL ME IT IS BRAIN PROBLEM AND CHANGED SOMETHING BUT IT DID NOT SAVE THE PROBLEM. I AM TRIED OF GETTING OUT OF MY CAR AND THIS DOOR LOCKING ON ME. ANY DOOR CAN BE OPEN EXCEPT THE DRIVERS DOOR. THIS A SAFETY ISSUE TO IF I CAN NOT GET IN MY CAR RIGHT AWAY. PLEASE HELP ME GET THIS ISSUE SOLVED. I WOULD HATE TO BE IN AN ACCIDENT AND THE DOOR NOT OPEN BECAUSE IT LOOKED ITSELF. *TR
Source: NHTSA WEB SITE -
2005 SCION XA- BOYNTON BEACH, FL
IN JUNE 2009 I WAS COASTING INTO MY PARKING SPACE AT WORK, WHEN ALL OF A SUDDEN MY 2005 TOYOTA SCION XA ACCELERATED, DROVE OVER A PARKING BUMPER, PLOWED INTO A SMALL TREE AND DROVE INTO A BRICK WALL. THE BRAKES FAILED AND WERE TOTALLY USELESS. I HAD MY CAR TOWED, TO THE TOYOTA DEALERSHIP, WHERE I PURCHASED MY CAR. I REPORTED THIS INCIDENT TO THE TOYOTA DEALERSHIP AND WAS INFORMED THAT THEY NEVER HEARD OF ANY PROBLEMS, LIKE MY OWN, WITH THE SCION. THE REPAIR SHOP TOLD ME THAT I MUST HAVE HIT THE GAS PEDAL INSTEAD OF THE BRAKES. THEY ASSURED ME THEY WOULD LOOK INTO THE PROBLEM BUT UNLESS IT HAPPENS WHILE THEY WERE WORKING ON IT, THEY COULD DO NOTHING. I WROTE TO TOYOTA MOTOR SALES IN TORRANCE, CA IN SEPTEMBER 2009 DESCRIBING MY CONCERNS AND NEVER RECEIVED A RESPONSE. SINCE THIS INCIDENT, THERE HAVE BEEN SEVERAL INCIDENTS WHERE THE ENGINE HAS RACED ON ITS OWN. ALSO, VERY OFTEN WHEN THE GAS PEDAL IS DEPRESSED IT SEEMS TO FEEL LIKE IT IS "STICKING" AND/OR NOT GETTING THE MESSAGE THAT IT IS TIME TO GET INTO GEAR AND GO FORWARD. *TR
Source: NHTSA WEB SITE -
2008 SCION XB- EDGEWOOD, MD
POOR QUALITY BACK-UP LIGHT COULD CAUSE VEHICLE TO BE UNSEEN WHILE BACKING UP. SCION XB HAS ONLY ONE BACK-UP LIGHT MOUNTED ON THE LOWER RIGHT SIDE OF THE BUMPER. THIS LIGHT COULD CAUSE A SERIOUS HAZARD TO CHILDREN AND PETS THAT ARE WALKING OR PLAYING AT NIGHT.TOYOTA HAS INSTALLED A VERY SAFE LIGHT ASSEMBLY ON THE SAME VEHICLE SOLD IN JAPAN AS A (TOYOTA RUMION).THE LIGHTS ON THE TOYOTA ARE A DIRECT FIT WITH THE SCION XB AND COST TOYOTA VERY LITTLE TO FIX.PLEASE NOTE THAT SINGLE LIGHT ON THE BUMPER CAN ILLUMINATE THE GROUND AND THE TOYOTA VERSION LIGHTS UP THE REAR COMPLETELY.THESE TOYOTA LIGHTS CAN BE FOUND ON THE INTERNET AND SOME MEMBERS OF SCIONLIFE. COM HAS INSTALLED THEM ALREADY. THE COST OF THESE LIGHTS SHIPPED TO THE US ARE WAY BEYOND WHAT MOST ARE WILLING TO PAY. PLEASE LOOK INTO THIS SAFETY HAZARD! *TR
Source: NHTSA WEB SITE -
2008 SCION XB- SPOKANE, WA
TL*THE CONTACT OWNS A 2008 TOYOTA SCION XB. THE CONTACT STARTED THE IGNITION AND APPLIED PRESSURE TO THE BRAKE PEDAL, FOLLOWED BY AN UNINTENDED FORCEFUL ACCELERATION. THE DRIVER SIDE FLOOR MAT WAS UNDERNEATH THE BRAKE PEDAL, AND IT COVERED THE ACCELERATOR PEDAL SURFACE. THE ENGINE WAS TURNED OFF IMMEDIATELY. THE FAILURE WAS CONTRIBUTED TO A FLOOR MAT CLIP THAT DISENGAGED FROM THE FLOOR WHICH RESULTED IN THE MOVEMENT OF THE MAT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE VIN WAS REJECTED FROM THE SYSTEM. THE VEHICLE WAS INSPECTED BY THE MANUFACTURER'S ENGINEER WHO REPLACED THE FLOOR MAT CLIP. THE FAILURE MILEAGE WAS 31,688.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 SCION XB- FORT MYERS, FL
2008 SCION ACCELERATOR PROBLEM. CAR WAS AT A FULL STOP PRIOR MY TURNING INTO A SMALL PARKING LOT, WHEN THE BRAKES RELEASED THE SCION SPED FORWARD. I WAS UNABLE TO STOP.THE SCION. MY CAR WAS TOTALED THE DRIVER SEAT PUSHED FORWARD THROWING ME INTO THE STEERING WHEEL AND PINING ME THERE. ALTHOUGH THE AIR BAG DEPLOYED I WAS INJURED WHEN I HIT THE STEERING WHEEL. MY NECK ALSO WAS AFFECTED FROM THE IMPACT. UNFORTUNATELY THE CAR HIT A PARKED CAR WHICH BROUGHT THE MY CAR TO A FULL STOP THROWING ME INTO THE STEERING WHEEL. I WAS TAKEN TO AN EMERGENCY HOSPITAL WHERE I UNDERWENT 3 CTS AND WAS SEEN BY A DOCTOR. UPON DISCHARGE I WENT HOME WITH INSTRUCTIONS. I HAVE SINCE HAD A PHYSICAL THERAPY HELP WITH MY NECK. *TR
Source: NHTSA WEB SITE