SCION Complaints

WAS DRIVING 2006 TOYOTA SCION XA TO WORK IN MORNING GOING AROUND CURB I HAVE DRIVEN FOR 8 YEARS. AFTER BRAKING TO TAKE CURB NO LONGER HAD CONTROL OF VEHICLE. DROVE LONG WAY ON CURVY ROAD AND COULD NOT GAIN CONTROL OF CAR. ENDED UP GOING OFF ROAD AT APPROX 40MPH HIT A TREE STUMP AND THEN FLIPPED VEHICLE. NO AIRBAGS DEPLOYED OR SEAT BELTS LOCKED UP. CALLED TOYOTA AND WAS TOLD THAT AIRBAGS ONLY GO OFF IF VEHICLE REACHES A CERTAIN RATE OF DECELERATION AT POINT OF IMPACT. THIS HAPPENED 2 WEEKS PRIOR TO NEWS OF ACCELERATION PROBLEMS. I HAD NO CLUE WHY I LOST CONTROL OF CAR AT CURB. EVERYONE AROUND ME SAID IT WAS PROBABLY BLACK ICE FROM FOG BUT MY SON WHO WAS RIGHT BEHIND ME DID NOT HIT ICE OR LOSE CONTROL. AFTER RESEARCHING THE WEB, I FIND HUNDREDS OF TOYOTA OWNERS WHOSE AIRBAGS DID NOT GO OFF AND THEY WERE ALL FED THE SAME LINE I WAS. DID OUR SENSORS NOT DETECT DECELERATION BECAUSE OF BAD ACCELERATION SENSORS? DID I LOSE CONTROL BECAUSE MY CAR DID NOT DECELERATE WHEN I PUT FOOT ON BRAKE AT CURB. I HAVE BEEN DRIVING FOR 35 YEARS AND HAVE NEVER LOST CONTROL OF MY CAR. I WAS LUCKY AND MY INJURIES WERE NOT LIFE THREATENING OR CRIPPLING; BUT I WOULD LIKE TO KNOW WHAT HAPPENED AND WHY I WAS NOT PROTECTED BY MY AIRBAGS WHEN MY CAR HIT A TREE DEAD ON. I DO HAVE PHOTOS FROM THIS ACCIDENT AND THIS VEHICLE IS STILL AVAILABLE AT INSURANCE TOW LOT FOR VIEWING AND TESTING. PLEASE CALL FOR DETAILS. *TR

BRAKES WON'T WORK SOMETIMES. FEELS MUSHY WITH NO PRESSURE AT TIMES, ESPECIALLY ON HARD BRAKING AND HAVE TO APPLY BRAKES A COUPLE OF TIMES BEFORE ANY PRESSURE IS FELT. FIRST OCCURRED SOME TIME IN THE SUMMER OF 2008. HAD THE BRAKE FLUID FLUSHED TO MAKE SURE THERE WERE NO AIR BUBBLES IN SYSTEM. DEALERS DOESN'T WANT TO LOOK AT BRAKE SYSTEMS UNDER WARRANTY, BECAUSE THE EXCUSE IS, "ISSUE CAN'T BE REPRODUCED". NO LEAKS INDICATED FROM BRAKE MASTER CYLINDER AND BRAKE PADS ARE STILL GOOD. BRAKES STILL FEELS NO PRESSURE FROM TIME TO TIME, USUALLY DURING THE SUMMER TEMPERATURES, PROBABLY 3 TO 4 TIMES DURING THE SUMMERS ESPECIALLY WHEN THE TEMPERATURE IS HIGH >90F. *TR

THE TOYOTA SCION I WAS DRIVING SUDDENLY SPED UP CAUSING ME TO CRASH INTO A HEDGE IN A PARKING LOT. I HAD COME TO A COMPLETE STOP IN ODOR TO TURN INTO THE PARKING LOT WHEN THE ACCELERATOR STUCK. *TR

MY CAR, A 2006 SCION XB, WHILE DRIVING ON SURFACE STREETS BEGAN TO RAPIDLY ACCELERATE OUT OF CONTROL. WHEN I TAPPED ON THE BRAKES SEVERAL TIMES, IT SLOWED DOWN AND STOPPED THE ACCELERATION. I BROUGHT THE CAR TO BEV SMITH TOYOTA & SCION, WHERE THE TECHNICIANS DETERMINED THAT THE CRUISE CONTROL SOFTWARE MALFUNCTIONED. IT IS IMPORTANT TO NOTE THAT THE CRUISE CONTROL WAS OFF WHEN THIS OCCURRED. THEY BELIEVE THAT THE SOFTWARE CAUSED THE ISSUE. *TR

PLASTIC REAR TAILGATE HANDLE BROKE OFF UNDER NORMAL WEAR AND TEAR CIRCUMSTANCES WHEN ATTEMPTING TO OPEN. APPARENT DESIGN DEFECT WHEREBY HEAVY WEIGHT OF REAR VERTICAL TAILGATE DOOR PLACES STRESS ON TWO PLASTIC CONNECTORS. NO PRACTICAL WAY TO OPEN DOOR FROM INSIDE OR OUT. PART ALSO HOUSES REAR LICENSE PLATE LIGHTS AND ELECTRONIC OPENING LATCH CONTROL WHICH BECOMES INOPERABLE. DOZENS OF SIMILAR EXPERIENCES POSTED ON EDMONDS.COM. DEALER REFUSED TO FIX OUT OF WARRANTY PERIOD. AFTER COMPLAINT TO TOYOTA, THEY AGREED TO REIMBURSE FOR PART COST ONLY AS ONE TIME CONCESSION. *TR

TL*THE CONTACT OWNS A 2009 TOYOTA SCION EQUIPPED WITH DUNLOP TIRES , SIZE 195/16/60R, DOT# 3MDR4409. WHILE THE CONTACT WAS DRIVING 40 MPH THE TIRE PRESSURE LIGHT APPEARED ON THE DASHBOARD AND WITHIN IN MINUTES, THE CONTACT NOTICED THAT THE FRONT PASSENGER SIDE TIRE WAS FLAT. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE REPLACEMENT TIRES WERE NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 6500.

THIS CONCERNS MY LEASED 2008 SCION XD. THE FIRST TIME MY BRAKES FAILED WAS ABOUT A WEEK PRIOR TO RECEIPT OF THE RECALL NOTICE. I WAS GOING DOWNHILL AT A VERY LOW RATE OF SPEED IN VERY COLD WEATHER, DRY GROUND. I PUT MY FOOT ON THE BRAKE & NOTHING HAPPENED. I HAD TO SWERVE & BUMP THE CURB TO SLOW THE CAR AND AFTER ABOUT 15 FEET, I WAS ABLE TO BRING THE CAR TO A STOP. THE RECALL INVOLVES MOISTURE COLLECTED ON THE POSITIVE CRANKCASE VENTILATION PORT,SEEPS INTO THE BRAKE SYSTEM VACUUM PORT & FREEZES IN COLDER TEMPERATURES CAUSING BRAKE FAILURE. I HAD THE RECALLED PART REPLACED, & THEN THE BRAKES FAILED AGAIN. AGAIN AT SLOW SPEED. THIS TIME ON A FLAT SURFACE. VERY COLD TEMPERATURES, BUT NO INCLEMENT WEATHER. I IMMEDIATELY CALLED TO SCHEDULE SERVICE. BUT BEFORE MY APPOINTMENT THE BRAKES FAILED FOUR TIMES IN ONE HAIR RAISING DRIVE TO WORK. I AM AMAZED EITHER MYSELF OR SOMEONE ELSE WAS NOT HURT. I CALLED THE DEALERSHIP & TOLD THEM THERE WAS NO WAY I WOULD DRIVE THE CAR AGAIN. THEY SENT A LOAN VEHICLE OUT WITH A DRIVER TO PICK UP MY CAR & DRIVE IT BACK TO THE DEALERSHIP. NOW THE MECHANIC IS SAYING THEY CAN FIND NOTHING WRONG WITH THE VEHICLE. THEY ARE 'UNABLE TO RECREATE THE PROBLEM.' I HAVE A YEAR LEFT ON THE LEASE OF THIS VEHICLE. THERE IS NO WAY I AM GOING TO SUBJECT MYSELF TO THE DANGER OF DRIVING THIS CAR AGAIN . SIX BRAKE FAILURES IS MORE THAN ENOUGH. I MET WITH A DEAD END TRYING TO WORK WITH MY DEALERSHIP REGARDING MY SCION XD. THEY COULD NOT DUPLICATE THE CONDITIONS UNDER WHICH MY BRAKES FAILED TO WORK. ACCORDING TO THEM, THERE IS NOTHING WRONG WITH THE VEHICLE. IT DID NOT MATTER TO THEM THAT THEIR MECHANIC TOOK IT FOR A FIVE MINUTE SPIN IN TEMPS THAT WERE NEARLY 30 DEGREES WARMER THAN THE TEMPS WERE WHEN I ENCOUNTERED THIS PROBLEM. I SPOKE WITH A SALES MANAGER, THE GENERAL MANAGER AND THE HEAD MECHANIC. I COULD TELL THE SALES MANAGER FELT BADLY, BUT HE WAS FORCED TO TOW THE COMPANY LINE. THE GENERAL MANAGER WAS HORRIBLY CONDESCENDING. THEY OFFERED NO SOLUTION TO MY PROBLEM. *TR

ON TUESDAY JANUARY 19, 2010 ON MY WAY HOME FROM WORK I NOTICED A SMALL CRACK IN THE CENTER OF MY WINDSHIELD RIGHT BEHIND THE REARVIEW MIRROR OF MY 2006 SCION XB. I WAS GOING TO TAKE IT TO A SHOP TO BE REPAIRED ON WEDNESDAY, ON WEDNESDAY MORNING I SAW THE CRACK HAD DOUBLED IN SIZE AND WAS IN THE SHAPE OF AN L GOING TOWARDS THE DRIVERS SIDE AND WAS BEYOND ABILITY TO REPAIR. I THOUGHT IT COULD HAVE BEEN A ROCK THAT CAUSED THE DAMAGE, BUT I COULD NOT RECALL A ROCK CAUSING SUCH DAMAGE IN SO LITTLE TIME. SO I DID SOME RESEARCH ONLINE TO SEE THAT THERE ARE HUNDREDS IF NOT THOUSANDS OF COMPLAINTS OF THE L SHAPE CRACK IN THE 2004 - 2006 SCION XB WINDSHIELD. I DID MORE RESEARCH AND I WAS TOLD TO FILE A COMPLAINT WITH NHTSA IN HOPE IT COULD BE RESOLVED SINCE THIS IS A SAFETY HAZARD. *TR

TL*THE CONTACT OWNS A 2006 TOYOTA SCION TC WITH BF GOODRICH TIRES, G-FORCE SPORT TIRES, SIZE P215/45/R17. HE STATED THAT ALL FOUR TIRES HAD SEVERE CRACKS IN THE SIDEWALLS AND THE TREAD. THE REPLACEMENT TIRES WERE PURCHASED IN 2006. THE VEHICLE WAS TAKEN INTO A LOCAL TIRE CENTER WHERE THE TIRES WERE INVESTIGATED AND REPLACED AT THE OWNER'S EXPENSE. THE MANUFACTURER WAS CONTACTED AND AGREED TO REIMBURSE THE CONTACT FOR ALL FOUR TIRES ON THE VEHICLE DUE TO THE EXTENT OF THE FLAWS IN THE TIRES. THE FAILURE MILEAGE ON THE TIRES WAS 15,000 AND THE VEHICLE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.

DRIVING BACK FROM CHRISTMAS BREAK ON DECEMBER 26, 2009, MY RADIO WAS PLAYING AT A NORMAL VOLUME AT ABOOUT 13, AND THERE WERE NO OVER-PASSES NOR A VEHICLE WITHIN A MILE IN FRONT OR BEHIND ME AND ALL OF A SUDDEN MY SUNROOF TO MY 2008 SCION TC EXPLODES! IT SOUNDED LIKE A GUNSHOT WENT OFF RIGHT BESIDE MY HEAD OR A TRACTOR TRAILOR TIRE BLOWING BESIDE ME BUT AGAIN, NOTHING OR NOBODY WAS AROUND. THANKFULLY, MY SHADE WAS PULLED SHUT SINCE IT HAD JUST SNOWED A COUPLE DAYS BEFORE THEN AND WHEN IT SNOWS I ALWAYS PULL IT SHUT; SO IT TOOK ME A MINUTE TO REALIZE MY SUNROOF WAS MISSING. GLASS STARTED COMING IN THROUGH THE OPENINGS OF THE SHADE AND THE SHADE ITSELF WAS BLOWING CRAZY SINCE I WAS DRIVING DOWN THE INTERSTATE IT WAS CATCHING WIND. I PULLED OFF TO THE SIDE OF THE INTERSTATE TO SEE THE DAMAGE AND THE ENTIRE GLASS OF MY SUNROOF HAD COMPLETELY SHATTERED AND THERE WAS A HUGE HOLE RIGHT IN THE MIDDLE WHERE THE GLASS HAD FALLEN INTO THE CAR. I HAVE A PICTURE. ONCE I'D GOTTEN OFF THE INTERSTATE AND CONTACTED MY PARENTS TO LET THEM KNOW WHAT HAPPENED, I CALLED THE POLICE BUT THEY SAID SINCE THERE WAS NO ACCIDENT AND NO ONE WAS HURT THAT THEY DIDN'T NEED TO BE CONTACTED. I CONTACTED MY DEALER TO SEE IF I COULD STORE MY CAR OVER NIGHT SINCE THE DEALERSHIP WAS ONLY A MILE AWAY AND THEY TOLD ME THAT THIS WAS NOT THE FIRST TIME A SCION TC'S SUNROOF HAS EXPLODED. SO ONCE I GOT HOME I RESEARCHED AND SURE ENOUGH THERE ARE SEVERAL OTHER CASES OF THE EXACT SAME THING. I CONTACTED SCION AND THEY DID REPAIR MY VEHICLE FOR FREE BUT THAT IS NOT THE CASE. I COULD HAVE BEEN HURT. IF MY SHADE WAS NOT PULLED I WOULD HAVE PROBABLY WRECKED. I CAN NO LONGER DRIVE WITHOUT MY SHADE NOT BEING PULLED WITH FEAR OF THE SAME THING HAPPENING AGAIN. NEITHER SCION OR SHELOR MOTORMILE OF CHRISTIANSBURG, VA COULD DETERMINE THE CAUSE OF THIS ACCIDENT. SCION DIID APOLOGIZE BUT TOLD ME THE REPAIRS WOULD ONLY BE FOR ONE TIME. SO IF IT HAPPENS AGAIN I'M STUCK WITH A CAR AND A BUSTED SUNROOF. *TR