SCION Complaints
View complaints related to SCION. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2008 SCION TC- WEST ISLIP, NY
TL*THE CONTACT OWNS A 2008 TOYOTA SCION TC. THE CONTACT NOTICED THAT THE TOP OF THE DASHBOARD HAD UNEVEN SPOTS, WHICH LOOKED DEFORMED. THERE WERE OBVIOUS HIGH AND LOW SPOTS ON THE DASHBOARD. THE VEHICLE WAS TAKEN TO THE DEALER AND THE SERVICE MANAGER STATED THAT THEY DID NOT HAVE ANOTHER VEHICLE OF ITS KIND TO COMPARE THE VEHICLE TO OR VALIDATE THE FAILURE; THEREFORE, THEY CONSIDERED IT TO BE A NORMAL ISSUE. THE CONTACT BELIEVES THAT THE DASHBOARD NEEDS TO BE CORRECTED AND SHOULD BE THE MANUFACTURER'S RESPONSIBILITY TO REPAIR SINCE IT IS STILL UNDER WARRANTY. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 24 AND CURRENT MILEAGE WAS 9,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 SCION XB- GREENVILLE, NC
THE WINDSHIELD CRACKED ON THE DRIVER SIDE AT EYE LEVEL. FROM THE SIDE OF THE WINDSHIELD AT THE ROOF SUPPORT MOVING TOWARDS THE MIDDLE OF THE SHIELD. THE CRACK OCCURRED OVERNIGHT WHILE THE VEHICLE SAT IN OUR GARAGE . IT DID NOT EXPERIENCES ANY TYPE OF IMPACT. NO REPAIR HAS BEEN MADE ONLY AN ESTIMATE OF REPLACEMENT COST. *TR
Source: NHTSA WEB SITE -
2008 SCION XB- DOUGLASVILLE, GA
TL*THE CONTACT OWNS A 2008 SCION XB. WHILE DRIVING 10 MPH, THE VEHICLE HYDROPLANED AND SLID UNDER A TRACTOR TRAILER. THE WHEELS OF THE TRACTOR TRAILER STRUCK THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WAS ONE INJURY AND A POLICE REPORT WAS FILED. THE DEALER STATED THAT THE VEHICLE HAD TO BE INVOLVED IN A FRONTAL CRASH IN ORDER FOR THE AIR BAGS TO DEPLOY. THE VEHICLE WAS DESTROYED. THE CONTACT LEFT A MESSAGE WITH THE MANUFACTURER AND IS AWAITING THEIR RESPONSE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 16,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 SCION XB- MORONGO VALLEY , CA
MY COMPLAINT IS ABOUT MY SCION XB 2008. I HAVE HAD TWO PROBLEMS WITH THE FRONT WINDSHIELD CRACKING. MY FIRST SCION XB 2008 HAD A CRACK IN THE WINDSHIELD THAT WAS A STRESS CRACK. TOYOTA OF THE DESERT HAND MY CAR FOR A WHOLE MONTH BEFORE I GOT IT BACK AND THE WINDSHIELD STILL WASN'T REPAIRED. MY CAR HAD SCRATCHES AND WAS DAMAGED BY THE COMPANY. THEY EVEN BROKE THE REPLACEMENT WINDSHIELD AND THAT'S WHY I HAD TO WAIT A WHOLE MONTH FOR IT TO GET BACK TO ME. WHEN I COMPLAINED TO THE MANAGER HE IGNORED ME AND JUST ASKED ME WHY I HAD TRADED IN ANOTHER CAR THAT I BOUGHT FROM THE THERE HONDA DEALER. NEXT MY OTHER SCION XB HAS THE SAME ISSUE AND NOW THE SAME COMPANY TOYOTA OF THE DESERT IS SAYING THAT THIS CRACK IS NOT CAUSED BY STRESS AND THAT I MIGHT HAVE TO PAY $1000.00 DOLLARS TO REPAIR THE WINDSHIELD WHICH IS NOT COVERED BY THE WARRANTY. *TR
Source: NHTSA WEB SITE -
2006 SCION XB- WOODLAND HILLS, CA
I PURCHASED A NEW 2006 SCION XB IN JULY 2006. IN FEBRUARY 2007, I TURNED ON THE DEFROST FOR THE FIRST TIME AND THE WINDSHIELD CRACKED EXACTLY IN THE MIDDLE ABOUT 5" STRAIGHT UP CURVED TOWARD THE DRIVER FOR ABOUT 9" AND THEN CURVED UP AGAIN ABOUT 1 1/2". THERE WERE NO OTHER CRACKS IN THE WINDSHIELD. I TOOK IT TO THE DEALER WHO RAN A PEN DIGGING INTO THE CRACK SAYING THERE MUST HAVE BEEN SOME PRIOR DAMAGE. THERE WASN'T ANY PRIOR DAMAGE TO THE WINDSHIELD. *TR
Source: NHTSA WEB SITE -
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2006 SCION XB- SACRAMENTO, CA
2006 SCION JUST DRIVING DOWN THE FREEWAY AND THE WINDSHIELD JUST CRACKED FROM DRIVING. *TR
Source: NHTSA WEB SITE -
2009 SCION TC- SPRING, TX
I BOUGHT MY CAR BRAND NEW IN DECEMBER 2008 AND WITHIN A WEEK I NOTICED THAT THE RADIO DID NOT GET GOOD RECEPTION IN SOME AREAS. I BROUGHT MY CAR INTO THE DEALERSHIP WHERE I PURCHASED THE VEHICLE AND THEY COULD NOT DUPLICATE THE PROBLEM. I HAVE THIS PROBLEM OCCUR ON A DAILY BASIS AND THE SLIGHTEST THINGS CAUSE SIGNAL INTERRUPTIONS. SOME OF THESE ITEMS ARE OTHER VEHICLES, METAL BUILDING OVERHANGS, TELEPHONE POLES, RAIN CLOUDS, FOG, TREES, AND RANDOM OTHER ITEMS. I HAVE HAD MY CAR IN THE DEALERSHIP 5 TIMES NOW AND THEY HAVE REPLACED BOTH THE RADIO AND THE ANTENNA THAT CONNECTS FROM THE RADIO TO THE EXTERNAL ANTENNA ON THE REAR DECK LID OF MY CAR. NEITHER ONE OF THESE REPAIRS HAVE FIXED MY VEHICLE. THE DEALERSHIP HAS NOTED ON 2 OF MY REPAIR ORDERS THAT THEY HAVE DRIVEN OTHER CARS ON THE LOT LIKE MINE AND HAVE EXPERIENCED SIMILAR ISSUES. *TR
Source: NHTSA WEB SITE -
2006 SCION TC- EAST BRUNSWICK, NJ
TAKING A DRIVE ON A SUNNY DAY, I HAD MY SUNROOF OPEN AND ALL OF A SUDDEN MY HUSBAND AND I HEARD A CRACKING SOUND. WHEN WE GOT HOME, WE NOTICED THE FRONT PART OR WIND DEFLECTOR PART OF SUNROOF WAS CRACKED. TOOK IT TO TOYOTA AND THEY SAID THERE MUST HAVE BEEN A PEBBLE BECAUSE THE GLASS SHOWED A POINT OF IMPACT.EARD ANYTHING HIT THE WINDOW, IT JUST BROKE. WHY IS SOMETHING THAT IS SUPPOSED TO BE A WIND DEFLECTOR MADE OF GLASS?I NEVER EVEN NOTICED THIS PIECE OF GLASS THAT POPS UP AND NOW I FEEL VULNERABLE FOR DRIVING IN THE FUTURE,. NOT TO MENTION THE ALMOST $500.00 THAT IT WILL COST ME TO FIX THIS FRIDAY. THIS SHOULD BE A WARRANTED ITEM OR IT SHOULD BE MADE OF A PLASTIC MATERIAL. I SAW MANY COMPLAINTS LIKE MINE. I BELIEVE IT SHATTERED FROM THE WIND JUST LIKE THE MANY COMPLAINTS THAT I READ. I LOVED MY SCION TC AND NOW I AM DISENCHANTMENT WITH THIS CAR. *TR
Source: NHTSA WEB SITE -
2009 SCION XB- MESA, AZ
THE ENGINE OIL FILTER ADAPTER DOES NOT PROVIDE SUFFICIENT THREADS TO SAFELY RETAIN THE OIL FILTER ON THE ENGINE IMO. THE FILTER ON MY XB WAS HELD ON BY 2 1/2 THREADS AFTER IT WAS TIGHTENED BY 3/4 OF A TURN. BECAUSE OF THE WAY THE ENGINE HOUSING AND FILTER ADAPTER ARE MACHINED, THE AMOUNT OF PROTRUDING THREADS THAT THE FILTER CAN BE ASSEMBLED ONTO IS UNCONTROLLED AND THERE MAY BE CASES WHERE THE FILTER WILL POP-OFF WHILE THE ENGINE IS RUNNING, DUMPING ALL THE OIL FROM THE ENGINE. HERE ARE SOME FIXES; (FOR EXISTING ENGINES) UNSCREW THE ADAPTER SO THAT THE FILTER CAN BE TURNED ON WITH 4-5 TURNS BEFORE THE SEAL CONTACTS THE MATING SURFACE AND STAKE IT IN PLACE. (FOR FUTURE DESIGN) PROVIDE A POSITIVE STOP IN THE HOUSING OR ADAPTER SO THAT THE CORRECT PROTRUSION OF THE ADAPTER THREADS ARE OBTAINED. ISSUE WAS FOUND AND FIXED BY ME WITHOUT THE FILTER COMING OFF IN SERVICE, BUT IT DID CONCERN ME ENOUGH TO FILL OUT THIS COMPLAINT. THIS ISSUE MAY APPLY TO OTHER TOYOTA VEHICLES WITH THE 2.4L I4 ENGINE. *TR
Source: NHTSA WEB SITE -
2006 SCION XA- BARHAMSVILLE, VA
I OWN A 2006 SCION XA. I BOUGHT THE CAR NEW OFF OF THE SHOW ROOM. AFTER 5 MONTHS OF OWNING THE CAR THE CHECK ENGINE LIGHT CAME ON. I TOOK THE CAR BACK TO THE DEALERSHIP THAT IT WAS PURCHASED FROM. THEY CHECKED IT WITH THE CODE READER. THE CODES WERE P2401- EVAP LEAK DETECTION PUMP STUCK ON, P043E- EVAP LEAK DETECTION ORIFICE LOW FLOW, EVAP LEAK DETECTION PUMP STUCK OFF, P2419- EVAP PRESSURE SWITCHING VALVE STUCK ON, P043F- EVAP LEAK DETECTION ORIFICE FLOW HIGH. THE DEALER REPLACED 4 PARTS FUEL TANK FILLER PIPE COVER, FILLER PIPE COVER HOLDER, CHARCOAL CANISTE, AND CHARCOAL CANISTER FILTER. THEY REPLACED THE PARTS AT NO CHARGE. I DROVE THE CAR FOR ALMOST 2 YEARS AND NOW THE LIGHT HAS COME BACK ON FOR THE SAME CODES. I NOW HAVE TO REPLACE THE SAME FOUR PARTS IN A CAR THAT IS LESS THEN 3 YEARS OLD. *TR
Source: NHTSA WEB SITE