SCION Complaints
View complaints related to SCION. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2006 SCION XB- LINCOLN UNIVERSITY, PA
THE FRONT WINDSHIELD OF MY 2006 SCION XB DEVELOPED A CRACK WHILE I WAS DRIVING AND NO OTHER CARS WERE IN FRONT OF ME TO TOSS ROCKS. THERE WAS NO IMPACT FROM A ROCK OR ANYTHING BEFORE THE CRACK APPEARED. I HEARD A POP AND DISCOVERED THE CRACK. THE POP SOUND WAS NOT THE NORMAL ROCK ON THE WINDSHIELD SOUND. THERE IS NO SIGN OF ANY IMPACT ON THE OUTSIDE OF THE WINDSHIELD IN THIS AREA. THE CRACK DEVELOPED IN THE AREA BEHIND THE REARVIEW MIRROR AND IS AN "L" SHAPED CRACK. THE FIRST DAY THE CRACK WAS ABOUT 8-10" IN LENGTH AND HAS PROGRESSED ANOTHER 2-4" OVER THE LAST FOUR MONTHS. I FEEL THERE IS A PROBLEM WITH THE DESIGN OF THIS VEHICLE THAT IS CAUSING SO MANY XB OWNERS TO HAVE THE EXACT SAME ISSUE. *TR
Source: NHTSA WEB SITE -
2007 SCION TC- BRICK, NJ
THE CLUTCH ASSEMBLY WORE DOWN PREMATURELY AND BEGAN TO SLIP IN EVERY GEAR BUT FIRST. THE SYMPTOMS WERE SUDDEN AND IMMEDIATELY NOTICEABLE. I BROUGHT THE VEHICLE TO BE INSPECTED BY THE DEALERSHIP FROM WHICH IT HAD BEEN PURCHASED. I WAS TOLD THE ENTIRE ASSEMBLY NEEDED TO BE REPLACED, BUT IT WAS NOT COVERED UNDER WARRANTY BECAUSE CLUTCHES ARE SUBJECT TO "NORMAL" WEAR AND TEAR. I COMMUTE 70 MILES EVERY DAY UNDER HIGHWAY DRIVING CONDITIONS AND DO VERY LITTLE STOP-AND-GO DRIVING. I ALSO DO NOT ENGAGE IN DRIVING HABITS CONDUCIVE TO EXCESSIVE "WEAR AND TEAR" ON A CLUTCH WHICH WOULD CAUSE PREMATURE FAILURE. AS SUCH, I CONSIDER IT MORE LIKELY THAT THE PARTS WERE FAULTY. *TR
Source: NHTSA WEB SITE -
2005 SCION TC- BOULDER, CO
I OWN A 2005 SCION TC (MANUFACTURED BY TOYOTA). RECENTLY THE DRIVER SIDE POWER WINDOW WAS UNABLE TO CLOSE. THE WINDOW WOULD GO HALF WAY UP AND THEN STOP. IT WOULD GO DOWN FINE FROM THE HALF WAY UP POSITION. THE MOTOR WAS IN GOOD WORKING ORDER. I TOOK MY CAR TO A LOCAL GARAGE AND THEY SAID THAT THE WINDOW HAD COME OUT OF THE RUN CHANNEL AND THAT THE METAL PIECE WHICH HOLDS THE RUN CHANNEL WAS BENT AND CRACKED. AS THE DOOR AND WINDOW MECHANISM HAS NEVER HAD ANY KIND OF TRAUMA AND AS THE PARTS ARE ALL WITHIN THE STRUCTURE OF THE DOOR I CAN ONLY ASSUME THAT THE PARTS AND/OR INSTALLATION OF THE WINDOW PIECES WERE DEFECTIVE. I SURMISE THAT OVER TIME (VEHICLE IS JUST 3.5 YEARS OLD WITH 45K MILES) THE FORCE OF THE NORMAL WINDOW OPERATION HAS WARPED THE DEFECTIVE PARTS HOLDING IT IN PLACE. IN MY RESEARCH I NOTICED THAT TOYOTA ISSUED A SAFETY BULLETIN (NHTSA ACTION # EA08004) FOR 2004 ON THEIR COROLLA AND MATRIX MODELS FOR A POWER WINDOW PROBLEM ON THESE CARS. I THINK MY PROBLEM MAY BE RELATED TO THIS. MY LOCAL TOYOTA DEALER IS NOT BEING COOPERATIVE SAYING MY CAR IS OUT OF WARRANTY SO I INTEND TO TAKE UP THE ISSUE WITH THE REGIONAL REPRESENTATIVE. PS MY MECHANIC SAID THAT HE'D GUESS THAT MY CAR WASN'T THE ONLY SCION TC THAT HAD THIS PROBLEM.
Source: NHTSA WEB SITE -
2005 SCION XB- MERRICK, NY
THE SCION XB SEEMS PARTICULARLY PRONE TO WINDSHIELD DAMAGE. A TINY ROCK HIT IT ONCE BEFORE, AND A LARGE CRACK FORMED ALMOST IMMEDIATELY. I REPLACED THE ENTIRE WINDSHIELD AND THEN WITHIN 2 WEEKS, I HAD THE SAME SITUATION AGAIN. *TR
Source: NHTSA WEB SITE -
2008 SCION XD- SYLVAN BEACH, NY
TL*THE CONTACT OWNS A 2008 TOYOTA SCION XD. WHILE DRIVING APPROXIMATELY 34 MPH, THE VEHICLE SPONTANEOUSLY JERKED TO THE RIGHT. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE WOULD NOT STOP. THE VEHICLE CRASHED INTO A PARKED VEHICLE AND SOME BUSHES; HOWEVER, THE ONLY THING THAT STOPPED THE VEHICLE WAS THE MUD. THE ENGINE CONTINUED REVVING UNTIL THE IGNITION WAS TURNED OFF. DURING THE FAILURE, THE CONTACT COULD NOT CONTROL THE STEERING COLUMN NOR THE VEHICLE BECAUSE THE ELECTRONIC STABILITY CONTROL SYSTEM FAILED. IN THE EVENT THAT AT LEAST ONE WHEEL LOSES TRACTION, THE STABILITY SYSTEM PREVENTS THE DRIVER FROM STEERING THE VEHICLE. IT WILL ALIGN THE VEHICLE TO MOVE STRAIGHT FORWARD, THUS PREVENTING THE CONTACT FROM CONTROLLING THE VEHICLE IN THE EVENT OF AN EMERGENCY. THE CONTACT REQUESTED A COPY OF THE POLICE REPORT AND HAS PICTURES OF THE FAILURE. AS OF AUGUST 1, 2008, THE CAUSE OF THE FAILURE IS STILL UNDER INVESTIGATION. THE VEHICLE SUSTAINED MODERATE DAMAGE. THE FAILURE AND CURRENT MILEAGES WERE 9,750. UPDATED 09/10/08. *LJ UPDATED 09/16/08. *JB UPDATED 06/22/10.*JB UPDATED 5/28/10 *CN UPDATED 06/14/10.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2006 SCION XB- SHERIDAN, CA
WINDSHIELD CRACKS ON ITS OWN (NOT DUE TO ROCKS OR ANYTHING) THERE IS AN L SHAPED CRACK WHICH STARTS AT THE TOP CENTER OF THE WINDSHIELD WHICH IS CAUSED MOST LIKELY BY A DEFECT IN THE DESIGN WHICH CAUSED THE BODY TO FLEX. *TR
Source: NHTSA WEB SITE -
2006 SCION XB- MILWAUKEE, WI
MY CAR HAS SEVERAL DEFECTS. I HAVE A 2006 TOYOTA SCION. I PURCHASE THIS CAR FROM CARMAX BUT THEY TELL ME THAT I HAVE TO HAVE IT REPAIRED AT A TOYOTA CAR DEALERSHIP PLACE. THIS PLACE HAS BEEN GIVEN ME A RUN AROUND ABOUT FIXING MY CAR EVER SINCE JANUARY. I BROUGHT MY CAR IN FOR ONE THING TO BE REPAIRED. AND THE TOLD ME THAT THE ELECTRICAL AIR BAG AND THE ELECTRICAL SYSTEM NEEDED TO BE REPLACE IN MY CAR AND I HAVE NOT BEEN ABLE TO GET MY CAR REPAIRED AT THIS PLACE AT ALL. I HAVE BEEN TRYING FOR THE LAST FEW MONTHS TO HAVE THEM TO REPAIRED WHAT THEY SAID I NEEDED REPAIRED ON MY CAR. I HAVE NOT HEARD NO RESPONDS FROM THIS COMPANY IN REGARDS TO MY CAR. I HAVE ALREADY HAD SOME PROBLEMS WITH THIS CAR AND THE AIR BAG DID NOT WORK. *TR
Source: NHTSA WEB SITE -
2008 SCION XB- WESTBROOKVILLE, NY
THE CAR SUSTAINED A N L SHAPED CRACK IN THE WINDSHIELD PASSENGER SIDE FROM NO APPARENT IMPACT . CLEARLY A DESIGN FLAW AND IS LIKELY TO HAPPEN AGAIN ACCORDING TO HOW MANY PEOPLE HAVE COMPLAINED ABOUT THIS . *TR
Source: NHTSA WEB SITE -
2005 SCION TC- ANAHEIM, CA
2005 TOYOTA SCION TC WITH REAR HATCH FAILURE. CONSUMER STATES THAT REAR HATCH CAN COME CRASHING DOWN ON SOMEONE OR ON THEIR HANDS IF THEY ARE THERE. TOYOTA TALKED TO THE CONSUMER AND STATED THAT THEY DID NOT BELIEVE THERE WAS A SAFETY ISSUE. *KB THE CONSUMER STATED THE REAR HATCH WOULD NOT OPEN ON HIS VEHICLE, UNTIL ONE DAY, THE STAYS COMPLETELY FAILED AND THE REAR HATCH CAME CRASHING DOWN. *JB
Source: CONSUMER LETTER -
2008 SCION XB- MONROE TWP, NJ
SCION XB 2008. GREAT SO FAR 9000MI. NO DEFECTS. THIS IS A DESIGN FLAW. LIGHTS DO NOT SHUT OFF WHEN KEY IS TURNED OFF. VERY LOW WARNING BEEP TO REMIND. I CAN'T REMEMBER LAST VEHICLE I OWNED THAT DID NOT SHUT WITH KEY. *TR
Source: NHTSA WEB SITE