SCION Complaints

View complaints related to SCION. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2008 SCION XB
    - DAVIS , CA

    I RECENTLY PURCHASED A BRAND NEW 2008 SCION XB WITH 125 MILES ALREADY ON THE CAR. I'VE ONLY HAD IT FOR A LITTLE OVER 2 WEEKS AND THERE IS A HUGE CRACK ON MY WINDSHIELD THAT STARTED ON THE LOWER PASSENGER SIDE OF THE WINDSHIELD AND HAS NOW SPREAD TO THE DRIVER SIDE OF THE WINDSHIELD. *TR

    Source: NHTSA WEB SITE
  • 2006 SCION XA
    - ARLINGTON, VA

    TL*THE CONTACT OWNS A 2006 TOYOTA SCION XA. WHILE DRIVING 5 MPH, THE VEHICLE ACCELERATED TO 15 MPH. THE BRAKE PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE WOULD NOT STOP AND CRASHED INTO A TREE. THE VEHICLE WAS RESTARTED AND THE THROTTLE WAS FULLY ENGAGED. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE FAILURE WAS DUE TO THE AFTERMARKET ROSTRA CRUISE CONTROL SWITCH. THE FAILURE PREVIOUSLY OCCURRED WITHOUT A CRASH AND THE DEALER PREVIOUSLY RECOMMENDED THAT THE CRUISE CONTROL BE DISCONNECTED. THE CRUISE CONTROL WAS NOT DISCONNECTED BECAUSE THE DEALER STATED THAT THE FAILURE HAD BEEN REPAIRED. THE FAILURE MILEAGE WAS 13,200 AND CURRENT MILEAGE WAS 13,200. UPDATED 3/4/08 *CN UPDATED 03/04/08 *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 SCION XB
    - NEWPORT NEWS, VA

    WINDSHIELD BREAKS FOR NO REASON, SEEMS THERE MUST BE A PROBLEM WITH THE FRAME AREA THAT CAUSES THE WINDSHIELD TO BREAK WITH TEMPERATURE CHANGES. *TR

    Source: NHTSA WEB SITE
  • 2006 SCION XB
    - EDGERTON, KS

    WINDSHIELD CRACKED AT THE TOP BEHIND THE REARVIEW MIRROR. IT WENT DOWN FROM THE TOP OF THE WINDSHIELD 6 INCHES THEN TURNED TO THE RIGHT AND WENT 13 INCHES BEFORE STOPPING. I HAVE SEEN TWO OTHER SCIONS ON THE ROAD THAT ARE CRACKED IN THE EXACT SAME SPOT. *TR

    Source: NHTSA WEB SITE
  • 2008 SCION XB
    - LISLE, IL

    THE WINDSHIELD ON MY 2008 SCION XB CRACKED OVERNIGHT WITH NO APPARENT STONE OR IMPACT DAMAGE. THE SERVICE REP AT LOMBARD TOYOTA IN LOMBARD ILLINOIS TOOK A LOOK AT IT AND SAID IT'S ROCK DAMAGE. HE RAN A PEN ALONG THE CRACK AND CAME TO THE CONCLUSION THAT A STONE HIT IT AND WILL NOT FIX IT. THE GLASS IS NOT CHIPPED AND THERE WAS NO SIGN OF AN IMPACT, ONLY A CRACK THAT RUNS FROM THE EDGE OF THE WINDOW TO ABOUT 5 INCHES IN, ON THE DRIVER SIDE. AT THIS TIME I EITHER HAVE MY INSURANCE COMPANY FIX IT OR PAY FOR IT MYSELF. THE WINDSHIELD DOES NOT HAVE ANY STONE CHIPS ON IT AND THE CAR ONLY HAS 15,000 MILES. *TR

    Source: NHTSA WEB SITE
  • 2006 SCION XB
    - PORTLAND, OR

    THERE WAS A CRACK IN THE WINDSHIELD BEHIND THE REARVIEW MIRROR IN THE MORNING WHEN I WENT OUT, IT HAS SPREAD DOWNWARD AND ACROSS THE CENTER OVER THE PAST TWO DAYS. *TR

    Source: NHTSA WEB SITE
  • 2007 SCION TC
    - MONROE TWP, NJ

    I TOOK THE CAR OUT TO MY FRIEND'S HOUSE. I PARKED THE CAR, WENT INTO THE HOUSE. I STAYED FOR ABOUT FOUR HOURS AND WENT TO GO LEAVE AND NOTICED GLASS ALL OVER THE PLACE. I WENT TO MY CAR AND REALIZED THAT THE SUNROOF HAD EXPLODED. TWO OF THE METAL BARS POPPED OFF ALONG WITH MOST OF THE GLASS. THE REMAINING GLASS WAS SPIDERED. I SAW THE CAR AT APPROXIMATLY ONE HOUR BEFORE IT HAPPENED AND IT WAS FINE. BECAUSE OF THE LOCATION OF THE CAR AND THE HOUSE AND THE PEOPLE IN THE HOUSE I AM 100% SURE THAT NOBODY TAMPERED WITH MY CAR. THE SHADE ON THE INTERIOR WAS CLOSED AND YOU COULD SEE THAT THE GLASS EXPLODED FROM THE INSIDE OUT. I AM SURE THIS WAS A DEFECT IN THE SUNROOF. *CN

    Source: NHTSA WEB SITE
  • 2006 SCION XB
    - PORTLAND, OR

    I BOUGHT A USED '06 SCION XB IN AUG. '07 & W/IN A WEEK MY WINDSHIELD(WS) WAS LEAKING BIGTIME. THERE WERE NO CRACKS & THE CARFAX REPORT CAME BACK CLEAN W/ NO PRIOR ACCIDENTS. I CALLED THE DEALER & SINCE IT WAS UNDER WARRANTY THEY HAD A LOCAL WS CO. REPLACE THE WS. THAT WEEKEND I WASHED MY CAR & NOTICED WATER RUNNING DOWN THE INSIDE OF THE WS AGAIN BY THE REARVIEW MIRROR. STILL NO OBVIOUS REASON OF WHY IT SHOULD BE LEAKING. I WAS EXTREMELY CONCERNED ABOUT ELECTRICAL ISSUES W/ THE WATER & THE FACT THAT I LIVE IN PORTLAND WHICH MEANT LOTS OF RAIN. I CALLED THE DEALER AGAIN & THIS TIME I ASKED FOR ANOTHER CO. TO REPLACE THE GLASS, THINKING THE OTHER CO. HAD JUST DONE A BAD JOB. AFTER THE 2ND TIME OF FIXING IT I THOUGHT EVERYTHING WAS FINE UNTIL I NOTICED LOUD POPPING & CRACKING NOISES WHILE DRIVING. A COUPLE OF THE POPS WERE SO LOUD IT SCARED ME BECAUSE IT SOUNDED LIKE THE WHOLE WS CRACKED, BUT THERE WERE NO VISIBLE CRACKS. JUST IN CASE I WAS HEARING THINGS, I HAD MY HUSBAND RIDE ALONG & HE HEARD THE SAME NOISES. A WEEK OR TWO LATER, I NOTICED THAT WHEN THE WS WAS FOGGING THERE WERE STREAM LINES FROM WATER ON THE LEFT INSIDE AND I KNEW THOSE SHOULDN'T BE THERE BECAUSE THE LAST CO. HAD PUT IN A BRAND NEW WS. LATER, I FINALLY NOTICED WATER DRIPPING IN THE SAME SPOT & I KNEW IT WAS LEAKING AGAIN. FRUSTRATED & NOT WANTING TO DEAL W/ IT, I CONTINUED TO DRIVE THE CAR WITH A LEAKY WS FOR ABOUT WEEK, UNTIL I WENT THROUGH A CAR WASH & NOTICED A STRONG STREAM OF WATER RUNNING DOWN THE LEFT INSIDE OF THE WS INSIDE THE CAR. THE FOLLOWING MONDAY (TODAY) I CALLED THE DEALERSHIP. I'M TAKING THE CAR IN TONIGHT. I'M SUGGESTING, SOME SORT OF EXTRA STRENGTH SEAL & POSSIBLY A SWAY BAR TO STABILIZE THE VEHICLE MORE. IF THIS DOESN'T WORK THEN I WANT TO TRADE IT IN FOR A NEWER XB OR POSSIBLY SOMETHING ELSE. MY WARRANTY IS ONLY FOR 100,000 MILES & I'M HALF WAY THERE & I DON'T WANT TO GET TO THE POINT WHERE I HAVE TO START PAYING TO REPLACE ANY OF THIS WHEN IT IS OBVIOUSLY A FLAW WITH THE CAR. *TR

    Source: NHTSA WEB SITE
  • 2006 SCION XB
    - DEATSVILLE, AL

    I AM CURRENTLY ON MY SECOND SCION XB AND HAVE HAD SIGNIFICANT WINDSHIELD PROBLEMS. WITH MY CURRENT XB I HAVE HAD APPROX. 8 CRACKS OVER THE LAST 6 MONTHS. I HAD THE FIRST TWO CHIPS REPAIRED THROUGH MY INSURANCE COMPANY. HOWEVER THE THIRD CRACK WENT ACROSS 50% OF THE WINDSHIELD. SHORTLY AFTER I RECIEVED ANOTHER CRACK PARALLEL TO THE FIRST, ALSO COVERING APPROX. 50% OF MY WINDSHIELD. NOW I HAVE GOT TWO NEW CHIPS. I TRAVEL DIFFERENT ROUTES TO INCLUDE THE INTERSTATE, COUNTRY ROADS, AND CITY ROADS. I HAVE EVEN RECIEVED CRACKS IN VARIOUS STATES. *CN

    Source: NHTSA WEB SITE
  • 2008 SCION XB
    - LOS ALAMITOS, CA

    AFTER OWNING MY 2008 SCION XB FOR 2 MONTHS I FOUND A SMALL CHIP IN THE WINDSHIELD. NOT SURE WHEN IT HAPPENED. THAT CHIP HAS NOT SPREAD SO FAR. THEN, MY HUSBAND AND I TOOK A TRIP TO OREGON DRIVING ON THE COAST SO THAT WE WOULD NOT GET ROCKS KICKED AT US FROM CARS ON THE HIGHWAY. AFTER 8 DAYS WE CAME HOME WITH 3 MORE CHIPS ON OUR WINDSHIELD AND 2 CRACKS EACH MEASURING APPROXIMATELY 6 INCHES IN LENGTH AND SPREADING. WE HEARD 2 SEPARATE TIMES WHERE A ROCK HIT THE WINDSHIELD AND LEFT THE CHIP; HOWEVER, THE OTHER CHIP AND 2 CRACKS ARE UNKNOWN HOW THEY HAPPENED. ONE MORNING WE CAME OUT OF OUR HOTEL AND FOUND THE 2ND CRACK. WE WERE NOT PARKED BY A LOT OF CARS AND WE WERE NOT BY A MAIN STREET OR HIGHWAY. I HAVE READ SEVERAL SITES ON THE INTERNET WHERE OTHER SCION OWNERS ARE EXPERIENCING THE SAME PROBLEM WITH THEIR WINDSHIELD. THIS LEADS ME TO BELIEVE THAT THERE NEEDS TO BE INVESTIGATION INTO A RECALL ON THE WINDSHIELD. I PLAN ON GETTING THIS WINDSHIELD REPLACED IN THE NEXT MONTH, BUT IF A RECALL OCCURS, I HOPE THAT I WILL BE REIMBURSED. *TR

    Source: NHTSA WEB SITE