SCION Complaints

View complaints related to SCION. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2006 SCION XB
    - LAKEWORTH, FL

    TL*- THE CONTAC COMPLAINED AGAINST TOYOTA. THE CONTACT OWNS A 2006 SCION XB SPECIAL EDITION SHE PURCHASED IN MARCH 2006. THETHE VEHICLE HAD A COSTUME MUFFLER THAT OVERLAPED 2 TO 3 INCHES OUT OF THE REAR PASSENGER SIDE BUMPER. THIS PART WAS AN OPTION, BUT ON THIS VEHICLE IT WAS STANDARD. THE CONTACT STATED THAT ON DECEMBER 28, 2006, AFTER PARKING IN N THE DRIVEWAY AND OPENING THE REAR DOOR OF THE VEHICLE HER 16 YEAR OLD STEP DAUGHTER SUFFERED A BURN WHEN HER RIGHT LEG CAME IN CONTACT WITH THE EXHAUST PIPE. THE SECOND INCIDENT OCCURRED ON JANUARY 1, 2007, WHEN HER STEP DAUGHTER WAS IN THE REAR OF THE VEHICLE TALKING TO FRIENDS AND ONE OF THEM SUFFERED A SIMILAR BURN ON HIS/HER RIGHT LEG. THE CONTACT FELT THAT THE MANUFACTURER SHOULD BE ABLE TO PROVIDE A SAFER MUFFLER ON THIS VEHICLE. *AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 SCION TC
    - MODESTO, CA

    DRIVING 45 MPH AT NIGHT, HEARD A LOUD CRACK, PULLED OVER AND FOUND THE WIND DEFLECTOR HAD SHATTERED(SEEMS LIKE IT WAS STRUCK BY A SMALL ROCK?). FRAGMENTS OF DEFLECTOR GLASS WERE MISSING, BUT THANKFULLY IT DOESN'T SEEM LIKE ANY CARS BEHIND WERE HIT WITH THE FRAGMENTS. TOOK IT TO THE DEALERSHIP AFTER A WEEK WHEN BEING IGNORED BY EMAIL AND PHONE, BOTH SENT ME IN A LOOP(PARTS DEPT TELLS ME IT'S COVER UNDER WARRANTY AND SENDS ME TO SERVICE DEPT, SERVICE DEPT SAID IT IS NOT COVER IN THE WARRANTY AND SENDS ME BACK TO THE PARTS DEPT), THEY WERE TRYING TO IGNORED THE ISSUE, AND DIDN'T BOTHER TO TRY AND HELP FIX THE FAILURE. SAID THE RECALL AFFECTED 05-06 MODELS ONLY SO ANY SIMILAR ISSUES WITH 07 IS NOT COVERED. CALLED A 2ND DEALERSHIP ABOUT COSTS ESTIMATES, SAME LOOP. IT WAS VERY DIFFICULT TO GET HOLD OF THE INFORMATION TO FIX THIS, EG. PARTS AND LABOR COST. *JB

    Source: NHTSA WEB SITE
  • 2006 SCION TC
    - PALMDALE, CA

    TL* - THE CONTACT OWNS A TOYOTA 2006 SCION TC. THE CONTACT COMPLAINED ABOUT THE AIRBAGS AND THE WIRE HARNESS SYSTEM ON THE VEHICLE. ON APRIL 29, 2006 THE CONTACT'S DAUGHTER WAS INVOLVED IN A COLLISION WHILE DRIVING THE VEHICLE ON A SUNNY DAY. THE VEHICLE WAS DRIVEN TO A STOP SIGN AT AN INTERSECTION THAT WAS A TWO WAY STOP. THE CONTACT'S VEHICLE WAS STRUCK ON THE PASSENGER'S SIDE MID TO REAR DOORS BY AN INCOMING VEHICLE. THIS CAUSED THE FRONT BUMPER TO COLLIDE WITH THE SECOND VEHICLE. THE CONTACT WANTED TO FILE A COMPLAINT AGAINST TOYOTA SINCE THE AIRBAGS AND WIRE HARNESS SYSTEM DID NOT PROVIDE THE PROTECTION REQUIRED WITH THIS TYPE OF COLLISION. THE CASE IS BEEN REVIEWED BY ALL STATE. TOYOTA EXPLAINED THAT SINCE THE WIRING HARNESS WAS CUT WHEN THE VEHICLE WAS STRUCK IT CAUSED THE SEAT BELTS AND AIRBAGS NOT TO DEPLOY. THERE WAS ONE INJURY THE CURRENT AND FAILURE MILEAGE WERE BOTH 500 MILES. *AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 SCION TC
    - WALLINGFORD, CT

    ON MARCH 3RD YEAR 2007 AT 3:00 AM I WAS IN A CAR ACCIDENT WHERE MY CAR WAS HIT IN THE FRONT END BY AT LEAST 25 METAL POLES THAT HOLD UP THREE GUIDE WIRES AT 65 MILES AN HOUR DUE TO A TIRE BLOWOUT TOTALING MY CAR. THE COMPLAINT IS THAT THE AIR BAGS DID NOT DEPLOY ON IMPACT SEEING AS MY FRONT END AND UNDERCARRIAGE WAS DEMOLISHED RIGHT NEAR THE AIRBAG SENSOR. *JB

    Source: NHTSA WEB SITE
  • 2004 SCION XB
    - YODER, CO

    2004 SCION XB. CAR DROVE BY, SMALL STONE HIT WINDSHIELD. VERY TINY MARK ON WINDSHIELD. WHILE I WAS DRIVING, A HUGE CRACK SPREAD ALL THE WAY ACROSS THE WINDSHIELD. I'VE NEVER HAD A CAR BEFORE THAT WITH A SMALL CHIP OR STONE MARK, THE WHOLE WINDSHIELD CRACKS. THIS HAS TOO BE A DESIGN FLAW. MAYBE THEY NEED TO COAT THE WINDSHIELD FOR PROTECTION, OR CHANGE THE DESIGN. *JB

    Source: NHTSA WEB SITE
  • 2005 SCION XB
    - BALTIMORE, MD

    I AM NOW FORCED TO REPLACE MY WINDSHIELD FOR THE THIRD TIME ON MY SCION XB 05'. EVERY TIME IT STARTS OUT WITH A TINY CHIP THAT LEADS TO A CRACK THAT SPREADS QUICKLY. THE DESIGN OF THE CAR AND THE ANGLE OF THE GLASS CONTRIBUTE TO THIS PROBLEM. *JB

    Source: NHTSA WEB SITE
  • 2006 SCION XB
    - NORTHRIDGE, CA

    PURCHASED CAR IN SEPTEMBER 2006 IN NORTH HOLLYWOOD. SITTING AT GAS STATION EARLY MORNING NEAR MT SHASTA (NORTH CALIFORNIA, TEMPERATURE JUST ABOVE FREEZING) WITH HEATER RUNNING. WHILE PUMPING GAS HEARD A CRACKING NOISE, CAME AROUND TO FRONT OF CAR AND FOUND CRACK RUNNING HORIZONTALLY FROM LOWER DRIVER SIDE OF WINDSHIELD. WITHIN TWO HOURS CRACK HAD GROWN ALMOST SEVEN INCHES, CURVING UP FIRST THEN RUNNING HORIZONTALLY TOWARDS THE PASSENGER SIDE. THE NEXT MORNING (AGAIN VERY COLD TEMPERATURES) THE CRACK HAD GROWN ALMOST A FULL FOOT FURTHER. BY THE TIME I GOT THE CAR TO THE DEALERSHIP THE "SERVICE MANAGER" RAN A PEN ALONG THE CRACK AND DECLARED THAT A GRAIN OF SAND HAD STRUCK THE WINDSHIELD AND THAT THE DEALERSHIP REFUSED TO COVER THE REPAIR. I CONTACTED TOYOTA, THEY SAID THAT THEY WOULD DEFER TO THE DEALERSHIPS "EXPERTS," EVEN THOUGH I POINTED OUT THE MANY, MANY POSTINGS ON THIS FAULT ON THIS WEBSITE. THERE IS DEFINITELY A RECALLABLE FAULT IF A GRAIN OF SAND TRAVELING AT FREEWAY VELOCITIES CAN CAUSE A FAILURE OF THE WINDSHIELD; WERE THAT EXPLANATION TRUE NO TOYOTA COULD SAFELY BE ON THE ROAD. THE FACT THAT I WAS AT A DEAD STOP WHEN THE "IMPACT" HAPPENED MAKES IT EVEN MORE RIDICULOUS. *JB

    Source: NHTSA WEB SITE
  • 2007 SCION TC
    - EL CAJON, CA

    CAR PURCHASED WITH 61 MILES ON 2/18/2007. DURING DRIVING AT 50 MPH ON THE HIGHWAY ENCOUNTERED A PIECE OF WOOD, APPROX. 2"X4"X12". UNAVOIDABLY RAN OVER WOOD AND GOT A FLAT TIRE. TOOK VEHICLE TO A TIRE SHOP ON 2/25/07 WITH 560 MILES ON IT AND THEY SAW NO TIRE DAMAGE, NO VEHICLE DAMAGE, BUT THE WHEEL WAS CRACKED ALONG THE SEAM. TOYOTA OF EL CAJON, CA DENIED WARRANTY COVERAGE SAYING IT WAS DUE TO AN IMPACT, EVEN THOUGH THEY ADMITTEDLY NOTICED THAT IT LOOKED LIKE A POSSIBLE DEFECT IN THE WHEEL. VEHICLE IS A 07 SCION TC. *NM

    Source: NHTSA WEB SITE
  • 2006 SCION XB
    - LANCASTER, CA

    WINDSHIELD CRACKED FOR NO REASON. I PULLED UP IN THE GARAGE NOTICE THIS 15 INCHES CRACK COMING FROM LOWER PASSENGER SIDE WINDOW. NO IMPACT IS VISIBLE TO CAUSE THE CRACK. I CALLED THE DEALERSHIP IN LANCASTER THEY TOLD ME IT WAS A ROCK THAT CAUSES IT, I ADVISED TO LOOK IN TO A POSSIBLE SAFETY PROBLEM ON THE GLASS OR DESIGN THEY SAID NEVER HEARD OF IT BEFORE SO I SAID TO DO A SEARCH IN THE INTERNET. I DON'T MIND REPLACING IT BUT NOT EVERY FEW WEEKS..LIKE OTHERS DID..SOMEONE NEED TO LOOK IN TO THIS POSSIBLE SAFETY PROBLEM WITH OUT BEING THROWN OUT.. *NM

    Source: NHTSA WEB SITE
  • 2006 SCION TC
    - LOS BANOS, CA

    TL* THE CONTACT OWNS A 2006 SCION TC. THE MILEAGE WAS 19839. WHILD DRIVING DURING WET ROAD CONDITIONS AT 65 MPH SHE HEARD A LOUD POPPING SOUND. STOPPED THE VEHICLE TO FIND OUT WHERE THE NOISE WAS COMING FROM AND OBSERVED THAT THE SUNROOF HAD SHATTERED. THE DEALER STATED THAT AN OBJECT HIT THE SUNROOF WHICH CAUSED IT TO SHATTER. THE DRIVER HAS PICTURES OF THE DAMAGED SUNROOF. THE DRIVER STATED THAT THE SUNROOF WIND DEFLECTOR WAS THE REASON FOR THE FAILURE. THE CURRENT AND FAILURE MILEAGE WAS 19,839.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE