SCION Complaints

JUNE 14, 2006. WAS DRIVING ON THE HIGHWAY AT AROUND 65 MPH WITH NO OTHER CARS IN FRONT OF ME OR TO THE SIDE OF ME. SUDDENLY, WITHOUT WARNING, THE POWER MOONROOF OF THE CAR SHATTERED, WITH A LARGE PORTION OF THE GLASS ENTERING THE PASSENGER CABIN AND STRIKING ME (THE DRIVER). BESIDES MINOR SCRATCHES AND BRUISES FROM THE FALLING GLASS AND SUNROOF ASSEMBLY, I DID NOT SUFFER ANY INJURY. DROVE IMMEDIATELY TO THE DEALER, WHO PROVIDED ME WITH A RENTAL CAR WHILE MY CAR WAS BEING REPAIRED. UPON PICKING UP THE CAR 4 DAYS LATER, I WAS TOLD THAT BESIDES THE GLASS, THE ENTIRE SUNROOF ASSEMBLY HAD TO BE REPLACED. WAS ALSO TOLD THAT THEY COULD NOT FIND THE CAUSE OF THE FAILURE. PICTURES OF THE DAMAGE WOULD BE AVAILABLE UPON REQUEST, IF NEEDED. *JB

ON FOUR DIFFERENT OCCURRENCES (6/2005 AND 8/2005, 6/20,2006 AND 6/23, 2006) WHILE DRIVING AND APPROACHING A STOPLIGHT, THE CAR REVVED UP AND LUNGED FORWARD. CAR WAS BROUGHT TO THE DEALERSHIP ON JULY 3, 2006 AND THEY COULD FIND NOTHING WRONG. *NM

SUBJECT: 2005 SCION XB STRUCTURAL SAFETY ITEM AFTER PURCHASE OF THE ABOVE AUTOMOBILE IT WAS DISCOVERED THERE IS NO MECHANICAL WAY TO OPEN THE REAR TRUNK DOOR. IT HAS NO KEY, NO EXTERNAL HANDLE, AND NO CABLE RELEASE. ENTRY AND EXIT IS DEPENDENT SOLELY ON THE BATTERY-POWERED WIRELESS REMOTE CONTROL. IF THAT SHOULD FAIL OR BREAK, ONE HAS TO CLIMB INTO THE REAR AND REMOVE A PANEL SECURED WITH FASTENERS TO RELEASE THE LOCK. CONSIDER - SOUTH FLORIDA WITH NUMEROUS WATER-FILLED CANALS - ACROSS ALLIGATOR ALLEY CARS RUN INTO CANALS OFTEN, NOSE-FIRST. DRIVER HAS NO WAY TO RELEASE REAR LOCK. YOUR OFFICE RECENTLY ISSUED A DIRECTIVE TO INSTALL EMERGENCY INTERNAL LOCK RELEASES FOR NORMAL CAR TRUNKS. HOW DID THE SCION PASS INSPECTION? I TRIED CONTACTING THE SCION ORGANIZATION ON THIS SUBJECT, AND WAS UNABLE TO SPEAK TO ANYONE WITH ANY KNOWLEDGE OF THIS SUBJECT. SHOULD YOU CONCUR WITH MY REPORT, PERHAPS SCION COULD BE ENCOURAGED TO PROVIDE A FIX. *JB

WIND DEFLECTOR FOR MOONROOF SHATTERED. WAS GOING 25 MPH IN RESIDENTIAL AREA. WAS NOT HIT BY ANY OBJECT, ROCKS, ETC.. NO ONE WAS NEAR ME OR IN FRONT OR BACK. OTHER COMPLAINTS FOUND AT WWW.SCIONLIFE.COM *JB

BOUGHT NEW 2006 TOYOTA XB FEB 14 2006 MAY 10 STEERING COLUMN FROZE....WHILE MAKING TURN. HIT CURB...CALLED TOYOTA THEY SENT A NATIONAL REP TO DEALERSHIP...LOOKED AT CAR AND SAID "DRIVER FAULT... NOTHING WRONG WITH TOYOTA... SO WE HAD THE CAR FIXED WITH OUR INSURANCE... THE CAR WAS FIXED $1000.00 DEDUCTIBLE AND STATE FARM WAS STUCK WITH $6500.00 TOYOTA SAID" CAR IS RUNNING GREAT" DROVE FOR 3 DAY'S... COLUMN FROZE AGAIN I WAS FOLLOWING BEHIND MY SON, SAW WHAT WAS HAPPENING AND DROVE MY CAR IN BETWEEN TRAFFIC TO BLOCK HIM FROM BEING HIT.... IT COULD HAVE BEEN REALLY BAD. THEY TOOK THE CAR BACK TO THE DEALER... NOW THEY WANT TO REPLACE THE ENTIRE STEERING COLUMN... SENDING ANOTHER TOYOTA REP... WHO CAN'T GET HERE FOR 2 WEEKS.... THE CAR WAS ONLY $17,000 TO START WITH BARELY HAS 4,000 MILES... WHEN THE TOW TRUCK DRIVER CAME... HE SAID A WEEK AGO HE WOULDN'T HAVE BELIEVED IT WAS POSSIBLE... NOW HE HAS HEARD THIS STORY BEFORE. *JB

(1) RATTLE IN HATCH AND SUNROOF CAUSED DRIVER DISTRACTION (2) WHEN GOING OVER SPEED-BUMPS AND SLIGHTLY UNEVEN ROADS, THE RATTLE-DISTRACTION MIGHT BE HARMFUL TO THE OTHER DRIVERS ON THE ROAD AND TO PEDESTRIANS (3 )MORE THAN FIVE VISITS OVER A PERIOD OF SEVEN MONTHS TO THE DEALERSHIP HAS NOT RESULTED IN RECTIFICATION OF THE PROBLEM. *NM

THE DOOR THAT COVERS THE STEREO HEAD UNIT RATTLES AND SQUEAKS TO NO END WHETHER IT IS OPEN OR CLOSED. I FIRST NOTICED THE NOISE AT 1,500 MILES. 20,000 MILES LATER IT SEEMS AS IF THERE IS NO REMEDY FOR THIS PROBLEM. *JB

MY 2006 SCION TC WAS PURCHASED NEW JULY 2005 HAD A DEPLOYMENT OF ALL PASSENGER SIDE AIRBAGS FOR NO REASON ON FEBRUARY 2006. THE CAR WAS TAKEN TO THE DEALER IMMEDIATELY AND THEY COULD NOT SAY WHY THE AIRBAGS DEPLOYED. IN MARCH 2006, THE AIRBAG WARNING LIGHT CAME ON AND I TOOK THE CAR TO THE DEALER AND THEY SAID THAT THERE WAS NO PROBLEM EVEN THOUGH THE INDICATOR LIGHT WAS ON AND THEY SAID IT WAS CAUSED BY A LOOSE CONNECTOR. APRIL 2006, AIRBAG WARNING LIGHT ON AGAIN AND THEY COULD NOT EXPLAIN WHY THE WARNING LIGHT WAS ON. MAY 16TH, 2006, TOOK CAR IN FOR NORMAL SERVICE AND I ASKED THEM TO CHECK THE AIRBAG AGAIN, AS ON THE PREVIOUS DAY THE WARNING LIGHT CAME ON AGAIN; AT THIS TIME AND FOR THE FIRST TIME, I WAS INFORMED THAT THERE WAS AN ERROR CODE THEY KNEW NOTHING ABOUT PERTAINING TO THE DEPLOYMENT OF THE AIRBAGS AND THAT THEY WOULD REPAIR IT. IN JUNE 2006, THE CAR WAS TAKEN BACK TO DEALER DUE TO THE AIRBAG WARNING LIGHT AND THEY ACCUSED ME OF UNHOOKING THE CONNECTOR WIRES ON THE PASSENGER SIDE. I CONTACTED THE MANUFACTURER IN MAY 2006 TO ADVISE OF THE MULTIPLE SAFETY ISSUES WITH THE AIRBAGS. I INFORMED THE DEALERSHIP I DID NOT FEEL SAFE IN THE VEHICLE AND THEY SAID THE ONLY OPTION IS TO LEMON LAW, TRADE-IN OR KEEP THE VEHICLE WITH THE SAFETY ISSUES. I AM PURSUING MY OPTIONS. *JB

DT*: THE CONTACT STATED WHILE DRIVING 40 MPH AS THE VEHICLE WAS GETTING ONTO AN EXIT, WHILE APPLYING THE BRAKE TO SLOW DOWN; THE CAR FISHTAILED AND HIT A GUARDRAIL. THE VEHICLE WAS TOTALED AS A RESULT OF THE EXTENSIVE FRONT END DAMAGE. THERE WERE NO PROBLEMS NOTED WITH THE VEHICLE PRIOR TO THE ACCIDENT AND THERE WERE NO LIGHTS ILLUMINATED ON THE DASH. THERE WAS A POLICE REPORT FILED. THE POLICE REPORT AND THE INSURANCE COMPANY INSPECTED THE VEHICLE AND DETERMINED THE WHEEL AND HUB DETACHED CAUSING THE ACCIDENT. UPDATED 6/30/2006 - *NM

DT*: THE CONTACT STATED THERE ARE NUMEROUS RUST SPOTS LOCATED ON THE LIFT GATE AND FRONT PASSENGER SIDE DOOR FRAME. THE DEALERSHIP AND MANUFACTURER HAVE BEEN ALERTED AND DENIED THE PROBLEM. THEY EXPLAINED THIS IS A PAINT DEFECT. UPDATED 6/30/2006 - THE CONSUMER BELIEVES THAT THE RUST MAY HAVE DEVELOPED AS A RESULT OF WELD SPLATTER. THE RUST APPEARED AT THE JUNCTION BETWEEN THE DOOR FRAME AND OPPOSING RUBBER DOOR SEAL. *NM