SCION Complaints

VEHICLE HAS TRANSMISSION PROBLEMS. IT WOULD REV UP BUT NOT SHIFT UNTIL I LET OFF THE GAS. AFTER LETTING OFF THE GAS, IT WOULD JUMP INTO GEAR. THIS HAPPENED AFTER ALMOST 2 YEARS OLD AND 30,000 MILES. *JB

I OWNED A SCION TC 2006. I BOUGHT IT ON JAN 10, 2006. FEW WEEKS AGO, I STARTED TO NOTICE AND HEAR A RATTLE NOISE ON THE ROOF AREA. ON MAY 4, 2006 WHILE DRIVING ON THE HIGHWAY @ A SPEED OF 55 MPH. THE MOON ROOF SNAPPED AND SHATTERED. THE GLASS CHUNKS FELL INTO THE DRIVER AND PASSENGER, KIND OF LIKE A GLASS CHUNKS RAINS THAT ACTUALLY MAY CUT YOU. WE WERE COVERED IN GLASS. I LOST CONTROL OF THE CAR, DUE TO FRIGHTEN AND GLASS ALL OVER, SWIRLED LEFT AND RIGHT. I'M SO FORTUNATE THAT I DIDN'T HARMED ANYONE NEXT TO ME OR OTHER DRIVERS ON THE ROAD. I'M REALLY WORRY ABOUT DRIVING SUCH CAR. THERE IS NO WARNING TO THE BUYER WHEN SUCH PURCHASE WAS MADE BY THE DEALER OR THE COMPANY. I HOPE YOU WILL TAKE A SERIOUS ACTION FAST BEFORE AN INNOCENT PERSON LIFE IS TAKEN. PLEASE HELP. THANK YOU SO MUCH FOR TAKING THE TIME TO READ MY COMPLAINT. PLEASE HELP. IF YOU HAVE ANY QUESTIONS, PLEASE SEND ME AN EMAIL. *NM EMAIL REPLY ON MAY 18, 2006 CONFIRMED THAT IT WAS THE SUN/MOON ROOF (NOT THE WIND DEFLECTOR) THAT SHATTERED.

APRIL 06, I BOUGHT A SCION TC. I AM 47 YRS OLD & WANTED SOMETHING SPORTY, COULDN'T AFFORD OVER 20,000. SO HAPPY UNTIL 2 DAYS AGO, NOW DO TO HURRICANE KATRINA I COMMUTE TO WORK. AS I WAS TRAVELING I HEARD & FELT LIKE AN EXPLOSION ON TOP OF MY ROOF. I THOUGHT MAYBE A PLANE DROPPED SOMETHING, I WAS SHAKING & PULLED OFF THE HIGHWAY, TOOK QUICK LOOK, IT WAS LATE AND I WAS ALL ALONE. THE NEXT DAY I WENT TO THE DEALERSHIP THEIR WAS GLASS ALL OVER. THE WIND DEFLECTOR GLASS WAS SHATTERED & PIECES OF GLASS MISSING. I WENT BACK ACROSS THE STREET TO THE DEALERSHIP AND SPOKE WITH A SALESMAN AND HE COULDN'T BELIEVE IT, HE SAID WAIT! THEIR IS A RECALL WE CAN CHANGE IT AND FIX IT, GO TO SERVICE AND ASK FOR __. I COULD HEAR THE SALESMAN, YOU HAVE TO FIX IT! ITS A BRAND NEW CAR! THE SERVICE REP FINALLY CAME TO MY CAR AND SAID WE WILL FIX IT THIS TIME BUT IF YOU DRIVE AWAY AND IT HAPPENS AGAIN THEN WE WONT BECAUSE THIS CAR IS NOT UNDER THE RECALL BECAUSE THE LAMINATE HAS ALREADY BEEN PUT ON THE CAR. I HAD NO IDEA , HE EXPLAINED THAT THE RECALL IS TO STOP THE SHATTERED GLASS FROM COMING INTO THE CAR AND INJURING PASSENGERS OR CAUSING THE DRIVER TO HAVE AN ACCIDENT BUT THAT STILL CAN HAPPEN AND BIG PIECES OF GLASS CAN FALL IN. I CRIED, I TAKE MY GRANDSON (2) ON WEEKENDS & HE LOVES THE SUN ROOF. SERVICE MGR SAID ONLY THING I CAN DO IS LEAVE THE SUN ROOF CLOSED OR TRADE IN THE CAR! I TALKED TO MANAGER OF SALES & HE SAID CALL TOYOTA BECAUSE HE ONLY SELLS THE CAR HE DOES NOT DESIGN THEM! NOW I HAVE TO TRADE A 1 MONTH OLD CAR IN OR CHANCE GLASS FALLING IN MY EYES WHILE DRIVING OR INJURING MY FAMILY. I SPENT EXTRA FOR SIDE AIRBAGS SO FAMILY WOULD BE SAFE & NOW THEY'RE AFRAID. I LEFT THE CAR @ DEALERSHIP THEY WANTED ME TO TEST DRIVE A COROLLA, THEY WILL GIVE ME 16,000, I PAID 18,500. I CALLED TOYOTA SCION, THEY DIDN'T CALL ME BACK TODAY THEY SAID THEY WOULD, I HAVE NO CHOICE, BECAUSE I WONT LET A NEW CAR HURT MY FAMILY. THEY TELL ME THE SAME THING CAN HAPPEN THE VERY NEXT DAY! *NM

I TOOK MY 2005 SCION TC TO DEALER TO HAVE A ROUTINE WARRANTY OIL CHANGE. TECH TOLD ME THAT POWER STEERING FLUID WAS COMPLETELY BLACK. WHEN PRESSED FOR AN EXPLANATION, I WAS TOLD THIS WAS NORMAL WEAR (EVEN AT ONLY 25,000 MI). I HAD THE FLUID REPLACED FOR A HEFTY FEE, BUT CALLED TO SPEAK W/ A SERVICE MANAGER AND WAS AGAIN TOLD THAT THIS IS A NORMAL WEAR ISSUE "FOR ALL TOYOTA'S" AND WAS ASSURED THAT NOTHING WAS WRONG WITH THE STEERING SYSTEM. I HAVE NEVER HEARD OF THIS BEING "NORMAL" AS THIS IS A CONTAINED SYSTEM. ANOTHER FRIEND MECHANIC SAID IT SOUNDS AS THOUGH SOMETHING WITHIN THE SYSTEM IS CORRODING OR WEARING (POSSIBLY METAL CHIPS OR WEARING OF BLACK RUBBER HOSES). I AM IN THE PROCESS OF WRITING A LETTER TO TOYOTA/SCION HEADQUARTERS, AS I HAVEN'T BEEN ABLE TO FIND A REASONABLE EXPLANATION OR A SERVICE BULLETIN AND MY WARRANTY WILL BE UP IN ANOTHER 5000 MILES. I DON'T WANT TO FIND OUT SOMETHING IS WRONG IN A COUPLE YEARS, BUT BE OUT OF WARRANTY BY THEN. IF YOU'VE HAD THIS SAME PROBLEM, PLEASE MAKE A FORMAL COMPLAINT! *JB

2006 SCION XA COMES FROM THE FACTORY WITH IMPROPERLY GAPED DENSO SPARK PLUGS THEY ARE GAPED AT 23 THOUSANDTHS THIS CAUSES THE CAR TO RUN RICH CAUSING TONS OF POTENTIAL SENSOR FAILURES. DENSO SPECIFICALLY STATES THAT THEIR PLUGS ARE TO BE GAPED TO 44 THOUSANDTHS WE OWN TWO XA THE SAME YEAR AND BOTH CARS HAD THE SAME PLUGS BOTH WERE GAPED WRONG AND BOTH CARS HAD PLUGS THAT WERE FOULED OUT AT LESS THAN 400 MILES THIS IS A MAJOR PROBLEM THAT NEEDS TO BE CORRECTED SCION ACKNOWLEDGED THE PROBLEM TO ME BUT REFUSED TO REPAIR IT UNDER WARRANTY AND REFUSED TO ISSUE A RECALL THEY DON'T CARE THAT THIS IS A MAJOR PROBLEM EFFECTING CARS AND THE ENVIRONMENT I PULLED THE PLUGS ON A FRIENDS 2004 MODEL AND THEY WERE GAPED IMPROPERLY AS WELL AND HE HAS HAD TO SPEND THOUSANDS REPLACING SENSORS THAT WERE ALL CAUSED BY HIS CAR RUNNING RICH PLEASE HELP CNN IS LOOKING INTO RUNNING THIS AS A BREAKING STORY AND IT NEEDS TO BE ADDRESSED. ALSO THE PAINT ON THESE CARS HAVE ALREADY BEGUN TO CHIP THIS IS HIGHLY UNUSUAL FOR A NEW CAR I SUSPECT A VERY CHEAP PAINT JOB WITH INSUFFICIENT CLEAR COAT PLEASE INVESTIGATE. *JB

I NOTICED THAT THE FRONT RIGHT BRAKE WAS WEARING FASTER THEN THE LEFT BECAUSE OF AN INCREASE IN BRAKE DUST ON THAT RIM. I TOOK THE CAR TO A DEALER AND THEY TOLD ME THAT THERE WAS NOTHING WRONG WITH THE CAR AND IT WAS JUST WEAR AND TEAR. I CONTINUED TO DRIVE THE CAR FOR ANOTHER 1000 MILES OR SO AND THEN I NOTICED THAT THE CAR WOULD MAKE FUNNY NOISES AND SHAKE AND ALSO HAVE A HARDER TIME STOPPING FROM HIGHWAY SPEEDS. SO I TOOK THE CAR INTO ANOTHER DEALER AND THEY TOLD ME THAT THE CAR HAD A FAULTY, STICKING CALIPER AND THAT THE CAR WAS UNSAFE TO DRIVE. *NM

DT*: THE CONTACT STATED THE AIRBAGS DID NOT DEPLOY DURING A COLLISION. THE VEHICLE WAS SIDE SWIPED THEN HIT A ROCK WALL WITH THE PASSENGER SIDE FRONT END. THIS OCCURRED AT 65 MPH AND THE DAMAGE WAS BETWEEN THE CORNER AND HEADLIGHTS. THE SEATBELTS WERE WORN, BUT THE OCCUPANTS RECEIVED MINOR INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND HAS NOT BEEN SEEN BY A MECHANIC.

TIRE SIDEWALL SEPARATION ON REAR TIRE, PASSENGER SIDE, WHILE TRAVELING ON HIGHWAY. REPORTED TO DEALER AND TIRE MANUFACTURER. *JB

THERE WAS A BRAKE FAILURE ON THE CAR. THE MAKER OF THE CAR IS SCION (TOYOTA) THE YEAR IS 2006. THIS CAUSED ME TO GET INTO A CAR ACCIDENT ITS A NEW CAR WITH AROUND 3000 MILES ON IT. I HAD IT FOR LESS THAN THREE MONTHS. I DIDN'T NOT DO ANY MODIFICATION ON THE CAR EVERY THING I NEED IT WAS DONE INCLUDING OIL CHANGE, I WENT TO THE DEALERS. *JB

DT*: THE CONTACT STATED WHILE DRIVING BETWEEN 55-70 MPH THE SUNROOF SHATTERED. THE SUNROOF WAS CLOSED AT THE TIME OF THE INCIDENT. THE CONTACT IS UNAWARE OF AN OBJECT HITTING THE SUNROOF. THE VEHICLE IS AT THE DEALERSHIP AND THEY ARE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. EMAIL REPLY ON MAY 19, 2006 SHOWS (PICTURES) THAT IT WAS THE SUN/MOON ROOF (NOT THE WIND DEFLECTOR) THAT SHATTERED.