SCION Complaints

BROUGHT IN 2013 SCION FR-S (AUTOMATIC TRANSMISSION) TO TOYOTA DEALERSHIP FOR THE J02 VALVE SPRING RECALL ON MAY 07, 2019. I NOTICED MY ENGINE WAS RUNNING A LITTLE ROUGHER THAN USUAL AFTER THE RECALL REPAIR BUT CHALKED IT UP TO MY ENGINE GETTING USED TO THE NEW VALVES. LAST NIGHT (JULY 14, 2019) MY ENGINE BEGINS TO KNOCK HARD AND SOUNDS AS IF ONE OF MY RODS HAVE SPUN, BEFORE I KNOW IT, MY ENGINE STALLS OUT IN THE MIDDLE OF THE HIGHWAY AT NIGHT AND I ALMOST COLLIDE INTO AN EXIT MEDIAN GOING OVER 50 MPH. I HAVE READ THE OTHER HORROR STORIES WITH THIS EXACT SAME ISSUE, PLEASE LETS GET THIS FIXED BEFORE SOMEONE LOSES THEIR LIFE!*DT

I PURCHASED A RED 2005 SCION TC FOR MY DAUGHTER IN FEBRUARY, 2019 FROM TOYOTA AUTO NATION IN DAVIE, FL. THEY HAD IT PRICED IN GOOD CONDITION, SO I EXPECTED TO GET SOME USE OUT OF IT. I PAID ALMOST $6,000. MONTH LATER IT OVERHEATED ON THE HIGHWAY (595) AND MY DAUGHTER HAD TO PULL OVER LATE AT NIGHT ON THE HIGHWAY AND I HAD TO HAVE IT TOWED TO MY HOME. VERY SCARY AND UNSAFE SITUATION FOR A TEEN. HAD IT TOWED BACK TO THEIR SERVICE STATION AND IT TURNED OUT TO BE A PROBLEM, THAT COST ME $600. I FIND IT HARD TO BELIEVE THAT THIS COMPANY WOULD NOT HAVE SEEN ANY DAMAGE UNDER THE HOOD. SHAME ON THEM FOR SELLING ME A CAR THAT BROKE DOWN IN ONE MONTH. I HAVE CALLED THEM AND THEY WILL NOT HELP WITH THE PAYMENT. IT IS 'AS IS' I CALLED AND TEXT THE SALES GIRL AND NEVER RECEIVED A CALL BACK OR RESPONSE. FINALLY PUT A BAD REVIEW ON THEIR WEBSITE AND RECEIVED AN E-MAIL TO CONTACT MANAGER TO HELP WITH THE SITUATION, ONLY TO FIND OUT THAT WAS AN AUTOMATED EMAIL AND AGAIN TOLD 'TOO BAD'. IT IS NOW JULY AND YET AGAIN IT BROKE DOWN ON MY DAUGHTER AS SHE WAS AT THE GAS STATION. IT WOULD NOT START UP AFTER SHE TURNED IT OFF. TRIED TO JUMP IT AND NOTHING. ONCE AGAIN HEADED TO GO TO THE DEALERSHIP SERVICE STATION. AT FIRST WAS TOLD IT WAS ONLY THE BATTERY, SO I SAY GO AHEAD, I WILL PAY THE $140 AND REPLACE IT AND WE WILL GO FROM THERE. ONLY TO GET ANOTHER CALLBACK FROM THE MANAGER STATING THAT THERE IS MORE WRONG WITH THE CAR, THAT AFTER THE $89 FIVE POINT CHECK ON THE VEHICLE AND REPLACING THE BATTERY THAT IT STILL DID NOT START. THEY WOULD HAVE TO KEEP IT OVER THE WEEKEND. IT IS COSTING ME AN ARM AND A LEG AND I NEED HELP WITH THIS. I FEEL LIKE THEY LIED ABOUT THIS VEHICLE AND ALLOWED A CAR THAT IS NOT SAFE TO BE BOUGHT AT THEIR BUSINESS. I AM CONCERNED FOR MY CHILD'S SAFETY AND ONLY WANT WHAT IS FAIR.

I TOOK MY CAR IN FOR THE SAFETY RECALL J02 VALVE SPRINGS REPLACEMENT. ABOUT 5000 MILES OR SO LATER MY VEHICLE SHUT OFF UNEXPECTEDLY WHILE I WAS ON THE INTERSTATE. LUCKILY I WAS ABLE TO CROSS TRAFFIC AND EXIT WITHOUT CAUSING INJURY. MY VEHICLE WAS TOWED TO THE DEALERSHIP. THEY SAID THEY FOUND METAL SHAVINGS IN THE OIL PAN SO THEY LOOKED FURTHER AND DETERMINED A ROD BEARING HAD SEIZED. THERE HAS NOT BEEN ANY ISSUES WITH MY ENGINE PRIOR TO THE RECALL AND I HAVE KEPT UP WITH VEHICLE MAINTENANCE. MY CAR NO LONGER HAS A WARRANTY AND THE DEALERSHIP SAID I WOULD HAVE TO PAY OUT OF POCKET FOR AN ENGINE REPLACEMENT. THERE ARE NUMEROUS COMPLAINTS AND ARTICLES ONLINE STATING ROD BEARINGS HAVE BEEN DESTROYED POST RECALL. THIS IS A RESULT OF TOO MUCH SEALANT APPLIED DURING THE RECALL, CAUSING EXCESS TO BLOCK OIL CHANNELS.

I BROUGHT MY 2013 SCION FR-S IN FOR THE ENGINE SPRING RECALL TO AUTONATION TOYOTA PINELLAS, FL WITH 37,800 MILES ON IT.. THE CAR HAD BEEN RUNNING PERFECTLY PRIOR TO THIS. ABOUT 900 MILES LATER, I HEARD A KNOCKING AND, AT FIRST, THOUGHT IT HAD SOMETHING TO DO WITH THE SERPENTINE BELT. I THEN BROUGHT IT TO MY LOCAL MECHANIC (SINCE I LIVE OVER AN HOUR AWAY FROM WHERE THE RECALL WAS PERFORMED) AND HE SAID MY ENGINE WAS BLOWN DUE TO ROD BEARING, CONNECTING RODS AND MAIN BEARINGS. HE SAID IT LOOKED LIKE METAL OR SOMETHING WAS CARRIED THROUGH THE ENGINE VIA THE OIL. I THEN TOOK IT TO MY LOCAL SUBARU DEALER (SINCE IT HAS A SUBARU BOXER ENGINE) AND THEY SAID THE EXACT, SAME THING. I HAVE BEEN WITHOUT A CAR FOR THREE MONTHS, SPENT A FORTUNE ON RENTALS UNTIL I RAN OUT OF MONEY AND LOST MY $50,000/YEAR JOB OVER IT AS A PROPERTY MANAGER BECAUSE I NEEDED A CAR TO FUNCTION. I NO LONGER HAVE THE OPTION OF BUYING ANOTHER CAR BECAUSE I'VE LOST MY JOB AND IT'S PRETTY HARD TO GET ANOTHER ONE WITHOUT A VEHICLE. IF TOYOTA DOES NOT STEP UP TO THE PLATE, OFFER ME A LOANER VEHICLE, AND FIX THIS CAR, I WILL BE SEEKING LITIGATION ON THIS ISSUE. I HAVE ALREADY HIRED A LAWYER BUT, I WAS HOPING TOYOTA WOULD DO THE RIGHT THING.

VALVE SPRING RECALL WAS DONE LESS THAN 2K MILES AGO ON THIS VEHICLE. IT CURRENTLY HAS A LITTLE OVER 49,000 MILES ON IT. IT IS NOW EXPERIENCING SEVERE POWER LOSS. WHEN TAKEN INTO THE DEALERSHIP FOR EVALUATION THEY SAID IT WAS CAUSED DUE TO SUDDEN TIMING CHAIN FAILURE, INCLUDING ALL THE GEARS AND COILS RELATED TO TIMING CHAINS, ALL THE WAY DOWN TO A BAD ECU. TOYOTA IS REFUSING TO TAKE ANY RESPONSIBILITY.

I TOOK THE FR-S IN FOR THE VALVE SPRING RECALL. WITHIN 200 MILES OF DRIVING THERE WAS A NOTICEABLE CLICKING SOUND COMING FROM THE ENGINE. IT WAS IDLING ROUGH TO THE POINT OF STALLING. I WAS LUCKILY RIGHT DOWN THE ROAD FROM THE DEALER. I TOOK THE VEHICLE BACK IN TO THE DEALERSHIP. THEY SAID IT WAS NOT FROM THE RECALL REPAIR. TOYOTA WOULD COVER THE PARTS BUT I WOULD HAVE TO COVER LABOR. AFTER THIS I STARTED READING ABOUT ALL THE OTHER FR-S/BRZ OWNERS HAVING SIMILAR ISSUES.

SUNROOF / MOONROOF EXPLOSION. DRIVING 50 MPH ON FREEWAY AND WHAT SOUNDED LIKE A GUN SHOT WAS MY MOONROOF EXPLODING. NOTHING HIT THE VEHICLE, IT JUST EXPLODED ON ITS OWN.

2012 SCION XB. CONSUMER WRITES IN REGARDS TO VEHICLE BURNING EXCESS OIL WHILE DRIVING. *LD *JS

ON FEBRUARY 19, I TAKE MY FR-S TO THE DEALER FOR THE J02 VALVE SPRING RECALL. THE CAR RUNS AS NORMAL UNTIL MARCH 27, AFTER I DROVE IT ACROSS TOWN AT HIGHWAY SPEED FOR THE FIRST TIME. AS I MAKE THE SAME HIGHWAY DRIVE THE NEXT MORNING, MY ENGINE STARTS TO CHATTER AND SHAKE UNTIL IT CUTS OFF WHILE DRIVING AT SPEED ON THE HIGHWAY. I EXITED IN NEUTRAL, COASTED TO A GAS STATION, HIRED AN UBER TO GET ME TO WORK, AND LATER HAD MY CAR TOWED TO THE DEALER THAT DID THE RECALL. OVER THE WEEKS IT SAT, WHEN I CALLED THE DEALER TOLD ME THEIR MECHANICS WERE LOOKING INTO THE NATURE OF THE ENGINE FAILURE AND WERE WAITING ON A RULING BY A TOYOTA ENGINEER. AFTER TWO MONTHS, I WAS TOLD BY A THIRD PARTY TO CALL TOYOTA'S NATIONAL OFFICE TO HAVE A CASE NUMBER ASSIGNED. AFTER A FEW WEEKS WAITING, THE DEALER REQUESTED MY SERVICE RECORDS FOR THE CAR AS I DID NOT TAKE IT TO THE DEALER FOR MAINTENANCE, RATHER DID IT MYSELF: 5000 MILE OIL / FILTER CHANGES, CHANGED AIR AND CABIN FILTERS AT 30000 MI. THE ENGINE ONLY HAS ABOUT 54000 MILES. YESTERDAY THE SERVICE MANAGER FINALLY CALLS ME AND TELLS ME THE ENGINE REPLACEMENT HAS OFFICIALLY BEEN DECLINED BECAUSE MY CAR WASN'T REGULARLY SERVICED AT THE DEALERSHIP. ANY REPLACEMENT ENGINE WOULD HAVE TO BE OUT OF POCKET, FOR WHAT I KNOW WAS WARRANTY WORK ON A RECALL THAT FOULED MY ENGINE WITH SEALANT, SOMETHING TOTALLY UNRELATED TO THE FREQUENCY OR LOCATION OF MY OIL CHANGES. THE CAR HAS SAT FOR OVER THREE MONTHS. THE DEALER WOULD NOT PROVIDE ME WITH ALTERNATE TRANSPORTATION IN THE MEANTIME, NEITHER WOULD MY INSURANCE AS IT WASN'T A COLLISION, BREAK-IN, OR ACT OF NATURE. I PAID $1500 FOR RENTALS AND UBER RIDES FOR TWO MONTHS, THEN FINALLY REALIZED I NEEDED TO BUY ANOTHER VEHICLE. I WILL BE SEEKING LITIGATION IN THIS MATTER. IT IS NOT THE ROLE OF AN ABSENTEE ENGINEER TO DECIDE WHETHER OR NOT TO FIX THEIR COMPANY'S MISTAKES.

I BROUGHT MY 2013 SCION FR-S TO GET THE VALVE SPRING RECALL DONE BACK IN JANUARY. THE VEHICLE WAS STATIONARY EXPECT FOR SATURDAY AND SUNDAY. FOR BOTH THOSE A DAY THE VEHICLE TRAVELED ABOUT 25 MILES IN TOTAL. SINCE I WAS COMMUTING TO COLLEGE. FAST FORWARD TO JUNE WHEN MY SIM EATER WAS DONE. I DROVE THE CAR FOR ABOUT A WEEK WHEN I STARTED TO HEAR SOME KNOCKING NOISES IN MY ENGINE BAY. I THOUGHT SOMETHING WAS JUST LOSE SO I TOOK IT TO MY LOCAL MECHANIC SO SEE WHAT HE CAN DO. HE WANTED TO SEE IF SOMETHING WAS LOSE UNDER THE CAR SO HE LEFT ES THE CAR ON A LIFT AND STARTED TO REMOVE THE UNDERBELLY METAL PROTECTOR WHEN A PRICE OF METAL FELL. NO ONE HAS TOUCHED THE CAR SINCE THE RECALL. SO WE DECIDED TO STOP AND TAKE IT BACK TO THE DEALER SERVICE WHICH WAS THE DCH TOYOTA CITY SERVICE CENTER IN MAMARONECK NEW YORK. AFTER THEY INSPECTED THE CAR THEY SAID THEY CHECKED THE TOP OF THE ENGINE WERE THE RECALL WAS DONE. BUT THE CAR HAS A SUBARU BOXER ENGINE WE'RE THE VALVE SPRINGS ARE LOCATED ON THE SIDE OF THE ENGINE. THEY LATER SAID THEY DON'T KNOW WHY IT HAPPENING WHEN IT'S A 6 YEAR OLD ENGINE WITH ABOUT 30,000 MILES. (IN MY OPINION THEY JUST DON'T WANT TO DEAL WITH THE ISSUES THAT THEY MIGHT HAVE CAUSED.) I LATER CHECKED ONLINE AND OTHER CAR DEALERS ARE HAVING SIMILAR ISSUES