SCION Complaints
View complaints related to SCION. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 SCION FR-S- GREENBRIER, AR
WE HAVE A 2013 SCION AND IN FEB HAD THE VALVE SPRING RECALL REPAIR, IN JUNE THE CAR LOST POWER DRIVING DOWN THE HWY, STARTED KNOCKING. HAD IT TOWED TO TOYOTA DEALERSHIP. LOOKING ON THE INTERNET AND DISCOVERING THIS HAPPENING TO MANY 2013 SCION OWNERS AFTER THE RECALL REPAIR. AT THIS TIME TOYOTA WILL NOT ACKNOWLEDGE RESPONSIBILITY TO HELP ME, THE REASON THEY GAVE IS: I HAVE HIGH MILES, 100,072, SO IT IS OUT OF WARRANTY, WHICH HAS NOTHING TO DO WITH WHAT IS HAPPENING AFTER THE RECALL REPAIR AND I DIDN'T HAVE MY MAINTENANCE THROUGH THEM SO THEY SAY THEY ARE UNAWARE OF SERVICE ON IT. THERE NEEDS TO BE A RECALL ON THE RECALL. THIS IS NOT A COINCIDENCE. TOO MANY PEOPLE HAVING THE SAME ISSUE!!! THEY SHOULD HAVE TO COVER THE REPAIR ON THESE ENGINE FAILURES.
Source: NHTSA WEB SITE -
2013 SCION FR-S- TUCKER, GA
7,500 MILES AFTER COMPLETION OF SAFETY RECALL J02 THE VEHICLE BEGAN MAKING A LOUD KNOCKING NOISE AND SHUT OFF UNEXPECTEDLY WHILE IN THE FAST LANE ON 285W IN ATLANTA. NO CHECK ENGINE LIGHT OR WARNING WAS GIVEN PRIOR TO SHUT OFF. THE DEALERSHIP HAS INVESTIGATED AND DETERMINED THAT THE #4 ROD BEARING IS DESTROYED. I HAVE KEPT UP WITH ALL RECOMMENDED MAINTENANCE AND HAD NO ISSUES WITH THE CAR PRIOR TO THE RECALL. THE CAR HAS ROUGHLY 90,000 MILES AND WAS RUNNING WELL BEFORE THE RECALL AND HAD BEEN WELL TAKEN CARE OF. THIS RECALL HAS CAUSED ISSUES IN NUMEROUS OTHER FR-S AND BRZS, MOST OF WHICH HAVE RESULTED IN A DESTROYED ROD BEARING DUE TO RTV SEALANT BLOCKING OIL CHANNELS. DEALERSHIP IS DENYING RESPONSIBILITY BUT HAS NOT IDENTIFIED THE CAUSE OF THE FAILURE.
Source: NHTSA WEB SITE -
2013 SCION IQ- CHICAGO, IL
TL* THE CONTACT OWNS A 2013 SCION IQ. THE CONTACT STATED THAT THE ENGINE WAS REPLACED IN 2016 BY ADVANTAGE TOYOTA OF RIVER OAKS (1970 RIVER OAKS DR, CALUMET CITY, IL 60409, (708) 862-0700). THE REPAIRS WERE COMPLETED UNDER THE WARRANTY. THE VEHICLE WAS RECENTLY TAKEN BACK TO THE SAME DEALER FOR AN OIL CHANGE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN AN UNKNOWN RECALL. AFTER THREE WEEKS, THE DEALER REPLACED THE ENGINE VALVE SPRINGS PER THE RECALL. AFTER THE REPAIR, THE ENGINE AND FRONT END OF THE VEHICLE BEGAN SHAKING. THE DEALER PROVIDED A LOANER VEHICLE AND KEPT THE CONTACT'S VEHICLE FOR ANOTHER WEEK. THE DEALER OBSERVED THAT THE ENGINE SHOOK AND WAS LOUD, AND THE RPMS REVVED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER ON THREE OCCASIONS. THE CONTACT SPOKE WITH THE DEALER'S SERVICE MANAGER WHO STATED THAT THEY WOULD CHECK THE VEHICLE ONE MORE TIME AND THEN CHARGE HER FOR ANY FUTURE DIAGNOSTIC TESTS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 97,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 SCION FR-S- LAWRENCE, KS
MULTIPLE REPORTS OF FUELING ISSUES AMONG FRS AND SUBARU BRZ OWNERS . FILLING STATION PUMP HAULTS WHEN FUELING DUE TO FILLER HOSE CRIMP; PRESENTS INCREASED PROBABILITY OF HAZARDOUS CONDITION DUE TO REQUIREMENT OF MANUAL PUMP OVERRIDE. VEHICLE IS OVERFILLED, AND GASOLINE MAY SPRAY ON TO OPERATOR. SUCH HAS OCCURRED IN MY INSTANCE
Source: NHTSA WEB SITE -
2013 SCION FR-S- MOUNT PLEASANT, SC
VALVE SPRING RECALL: AFTER TOYOTA PERFORMED THE REPAIRS OUTLINED IN THE RECALL, THE VEHICLE SHUT OFF AND WOULD NOT START. THIS OCCURRED WHILE DRIVING WITH THE LOSS OF ALL SYSTEMS TO INCLUDE BUT NOT LIMITED TO POWER STEERING, LIGHTS, GAUGE CLUSTER, RADIO, ETC. THE ONLY SYSTEM OPERABLE WAS THE SWITCHES IN THE DOOR TO OPEN AND CLOSE THE WINDOW. VEHICLE APPEARS TO HAVE POWER HOWEVER NO SYSTEMS OPERABLE. THIS OCCURRED WHILE DRIVING AND OCCURRED WITHOUT WARNING.
Source: NHTSA WEB SITE -
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2013 SCION FR-S- BARTLESVILLE, OK
SUBARU VALVE SPRING RECALL. TOYOTA DID THE RECALL FOR VALVE SPRINGS ON MY 13 SCION FRS. TOO MUCH SEALANT WAS USED AND IT CAUSED THE ENGINE TO SPIN A BEARING. MY WARRANTY IS EXPIRED AND IT WILL BE 6000$ TO REPLACE THE ENGINE. TOYOTA HAS NOT GOTTEN BACK WITH ME ON ADMITTING THE RECALL CAUSED THE BLOWN ENGINE. HOWEVER THERE ARE ALOT OF FRS THAT HAVE HAD THIS ISSUE DUE TO THE RECALL AND TOO MUCH SEALANT. I WAS DRIVING DOWN THE HIGHWAY AND THE CAR DIED AND WOULD NOT START AGAIN. HAD TO HAVE IT TOWED TO TOYOTA.
Source: NHTSA WEB SITE -
2014 SCION TC- ROSEVILLE, CA
MANUFACTURER RECALL NUMBERJ0U NHTSA RECALL NUMBER18E091 I'VE BEEN WARNED ABOUT THIS RECALL FOR MY VEHICLES BRAKES, AND I NOTICED A LITTLE BEFORE I RECEIVED THIS WARNING THAT MY BRAKES ARE MAKING A STRANGE NOISE WHEN I BACK OUT OF MY GARAGE THAT SEEMS TO BE COMING FROM THE BRAKE HOSE. I'VE ALSO NOTICED ON THE FREEWAY IF I WAS TO SLAM ON MY BRAKES THAT IT SLIDES A LITTLE MORE THA I WOULD EXPECT AND MAKES A PRETTY BAD GRINDING NOISE.
Source: NHTSA WEB SITE -
2009 SCION TC- GAINESVILLE, GA
I HAD A BAD MVA ACCIDENT ON 6/12/2019 @ 0815AM IN THE MORNING, A LADY T BONE ME WITH FAST IMPACTION, THE AIRBAGS DID NOT DEPLOY NOR THE SIDE AIR BAG CURTAINS DEPLOYED DURING THE ACCIDENT. THE AIRBAGS DID MALFUNCTION IN MY OPINON AND CAUSED ME TO HIT MY HEAD AND CHEST HARD ON THE STEERING WHEEL. I WAS WEARING MY SEATBELT THE ENTIRE TIME AS WELL. THE CAR WAS IN MOTION WHEN THE DRIVER HIT ME ON THE HIGHWAY. WAS A HARD IMPACT TO THE CAR. THE SENSORS APPEAR NOT TO BE WORKING CORRECTLY SINCE THE AIR BAG DID NOT DEPLOY DURING THIS HARD IMPACTION.
Source: NHTSA WEB SITE -
2013 SCION FR-S- BRIGHTON, TN
TL* THE CONTACT OWNS A 2013 SCION FR-S. THE CONTACT STATED THAT THE ENGINE STALLED ON THE HIGHWAY WHILE DRIVING 50 MPH. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER AN UNKNOWN RECALL REGARDING THE VALVE SPRINGS THAT WERE FRACTURING. THE CONTACT BELIEVED THE RECALL REPAIR CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS TAKEN TO WOLFCHASE TOYOTA (2201 N GERMANTOWN PKWY, CORDOVA, TN 38016, (901) 377-8000) FOR THE INITIAL RECALL REPAIR AND ENGINE STALLING. THE MANUFACTURER ADMITTED THERE WAS A FAILURE AND COULD POSSIBLY ASSIST WITH PROVIDING A RENTAL VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 67,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 SCION FR-S- BROGHTON, TN
I HAD RECALL FOR THE VALVE SPRING DONE ON MY CAR ABOUT 4-6 K MILES AND THE ENGINE WHILE DRIVING HOME ON A HIGHWAY AT 60 MPH AND THE ENGINE STARTED MAKING A KNOCKING NOISE. I DROVE TO DEALER SHIP 6/13/19 AS I WRITING THIS AND THE NOISE HAS GOTTEN LOUDER SENSE I HAVE ARRIVED.
Source: NHTSA WEB SITE