SCION Complaints

CAR DRINKING OIL, PISTON RING FINALLY DROPPED. I WAS DRIVING AND MY CAR STARTED A ROUGH IDLE THEN STARTED KNOCKING SO I PULLED OVER. THEY'RE RUNNING TESTS NOW BUT I'M NO DUMMY, THIS IS A PISTON ISSUE. I BROUGHT MY CAR IN DURING THE MANUFACTURER SUGGESTED WINDOW TO GET THIS LOOKED AT ON MULTIPLE OCCASIONS AND THEY TOLD ME MY CAR WAS ASYMPTOMATIC DESPITE ME EXPLAINING THAT IT WAS DRINKING EXCESSIVE OIL. IF MY CAR ENGINE IS RUINED BECAUSE OF THIS TOYOTA WILL BE PAYING FOR MY NEW MOTOR OR ONE OF THEIR 2 DEALERSHIPS THAT KEPT INSISTING I WAS CRAZY WILL BE PAYING FOR THAT NEW MOTOR. I'VE HAD THE CAR SINCE IT WAS BRAND NEW WITH ALL THE SERVICE RECORDS TO PROVE THAT THIS SHOULD NOT HAPPEN.

TL* THE CONTACT OWNS A 2013 SCION FR-S. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V772000 (ENGINE AND ENGINE COOLING). WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT ABLE TO RESTART. THE VEHICLE WAS TOWED TO DAYTONA TOYOTA (1700, 451 N NOVA RD, DAYTONA BEACH, FL 32114) WHERE IT WAS DIAGNOSED THAT THE SPUN ROD BEARINGS AND THE OIL PICK UP SCREEN WERE BLOCKED BY THE SEALANT AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

COULD NOT GET THE FORM TO PULL UP, BUT I NEED TO COMPLAIN. MY 2 KIDS AND I WERE TURNING OFF ONE SIDE ROAD TO TURN ONTO ANOTHER. WELL I DIDNT WANT TO HIT THE DOG THAT RAN OUT IN FRONT OF THE CAR SO I DODGED THE DOG. WELL I HIT A TELEPHONE POLE AND I COMPLETELY MESSED UP THE FRONT END OF MY CAR. THE AIRBAGS NEVER DEPLOYED, THEY SHOULD HAVE FROM WHERE THE CAR HIT AND HOW MUCH DAMAGE I HAVE DONE. LUCKILY NO ONE GOT HURT BUT I'M LIKE 100% POSITIVE THOSE AIRBAGS SHOULD HAVE DEPLOYED. I DID A GOOD $1,000 REPAIR JUST TO GET IT MOVING AGAIN

TAKATA RECALL, I WAS DRIVING MY VEHICLE AND I HEARD A NOISE AND THEN IT STALLED OUT COMPLETELY ON INTERSTATE 20. I BARELY MADE IT OFF THE BUSY INTERSTATE WITH JUST USING THE SPEED I HAD BUILT UP. I HAD IT TOWED. I TOLD TOYOTA STONECREST ABOUT IT AND THEY REFUSED TO DO THE RECALL BECAUSE THEY DIDN'T WANT TO DO IT. NOW MY CAR HAS BEEN SITTING IN MY GARAGE FOR MONTHS. THEY ALSO HAD MY CAR FOR A WEEK BEFORE TELLING ME THEY WASN'T GOING TO DO IT. I LOST MONEY AND TIME AND THEY COULD CARELESS. AS YOU WILL SEE IN THE DOCUMENTS NOTHING WAS WRONG ON 1ST DOCUMENT AND THE OTHER I HAVE PROBLEMS. THEY DIDN'T WANT TO FIX MY ENGINE.

DRIVING TO WORK, HAD A KNOCK AT AROUND 3500 RPMS. KNOCK PROGRESSIVELY WORSENED. I PUSHED IN THE CLUTCH TO COAST OFF THE FREEWAY AND THE CAR DIED. ENGINE OIL PSI LIGHT MOMENTARILY ILLUMINATED. THIS HAPPEND WITHIN JUST A FEW THOUSAND MILES OF HAVING THE VALVE SPRING RECALL PERFORMED. I WILL BE TOWING THE CAR TO A TOYOTA DEALERSHIP AFTER WORK

TOYOTA SCION FR-S J02 VALVE STRING RECALL: AFTER I GOT RECALL SERVICE ON FEB, 2019, I DROVE ONLY 2600 MILES, AND ENGINE GOT DAMAGED FROM INSIDE. (MIGHT BE ROD BEARING DAMAGE) I WAS DRIVING AROUND 70 M/H AND STARTED TO MAKE KNOCKING NOISE, AND I IMMEDIATELY STOPPED THE CAR, AND TOW THE CAR TO THE DEALERSHIP ON 6/2/19 SUNDAY THERE ARE SEVERAL DIFFERENT CASES THAT THE OWNERS GOT THE DAMAGES AFTER RECALL SERVICES. I REQUESTED TOYOTA SEVERAL TIMES TO INVESTIGATE MY CASE. TOYOTA REFUSED IT, AND THEY MENTIONED THEY DO NOT HAVE ANY PROGRAM THAT CAN SUPPORT POST-J02 RECALL FAILURE THIS IS THE CURRENT HISTORY THAT FORUM GATHERING EACH SITUATIONS FROM THE FRS OWNERS, WHO FAILS THEIR ENGINE AFTER J02 RECALL JOB DONE. HTTPS://WWW.FT86CLUB.COM/FORUMS/SHOWTHREAD.PHP?T=133095&FBCLID=IWAR0Q5VHRHBQ4VCKD3ZO4ALG-8DZAZTK8QBLVG4HYQCE3H1TRRMWXI9TEBGE HTTPS://WWW.FT86CLUB.COM/FORUMS/SHOWTHREAD.PHP?T=133573

ENGINE CONSUMES TOO MUCH OIL . HAVE TO REFILL THE OIL IN MY ENGINE ABOUT TWO TIMES IN BETWEEN OIL CHANGES.

REPLACE ENGINE VALVE SPRINGS RECALL POST SAFETY/ENGINE FAILURE. ENGINE FAILS AFTER BEING TAKEN INTO THE DEALERSHIP FOR RECALL. ON 02/18/2019 I TOOK MY SAFE, ENGINE ADEQUATLEY FUNCTIONING 2013 SCION FRS INTO JOHN ELWAY'S TOYOTA FOR A RECALL. IT WAS FOR THE REPLACEMENT OF VALVE SPRINGS. TWO DAYS LATER MY CAR STARTS MAKING A LOUD KNOCKING NOISE. THE CHECK ENGINE LIGHT TURNS ON AND MY CAR IS SHACKING WHILE I AM SITTING IN HEAVY TRAFFIC ON THE 91 FEEWAY.. DURING THE FEW TIMES I DID DRIVE MY VEHICLE I HEARD THE SAME TAPPING/KNOCKING NOISE SO APPROXIMATELY ON 03/14/2019 I TOOK THE CAR BACK TO JOHN ELWAY TOYOTA FOR FURTHER EVALUATION OF MY CAR. THEY ASK TO KEEP MY CAR OVERNIGHT SINCE I COULD NOT POINT OUT THE NOISE WHEN I DROVE THE MECHANIC AROUND THE BLOCK.. FINALLY ON 04/10/2019 I TOOK MY CAR BACK TO JOHN ELWAY;S TOYOTA BECAUSE THE TAPPING/KNOCKING NOISE HAD BECOME A CONSTANT, CONSISTENT NOISE, VERY SIMILAR TO THE KNOCKING NOISE THAT BECAME LOUDER WHEN MY VEHICLE WAS TOWED, ALSO, THE CHECK ENGINE LIGHT HAD COME ON. IT WAS ABOUT TWO WEEKS BEFORE THEY TOLD ME THEY HAD COULD NOT FIND "ANYTHING WRONG WITH THE VECHILE BUT THE TAPPING CONTINUES, SO WE CALLED A GUY FROM OUR TORRANCE TOYOTA HEADQUARTERS TO COME TAKE A LOOK". I WOULD LIKE TO INFORM YOU THAT THIS TOYOTA SPECIALISTS REMOVED THE ENGINE FOR THE THIRD TIME TO DETERMINE WHAT WAS OCCURRING WITH MY VEHICLE. I CALLED MY TOYOTA ADVISER FOR UPDATES AND HE BASICALLY TOLD ME TO START LOOKING FOR A NEW CAR UNLESS I "ABSOLUTELY LOVED" MY CAR BECAUSE IT LOOKS LIKE I NEEDED A NEW ENGINE. FOR TWO WEEKS I COULD NOT GET AN ANSWER TO WHAT HAD ACTUALLY OCCURRED WITH MY VEHICLE AND MY CALLS WERE NO LONGER BEING TAKEN BY MY TOYOTA ADVISOR JEFF WADE. INSTEAD THEY WERE BEING DIRECTED TO JOSH REESE, SERVICE MANAGER.

ON FEBRUARY13, 2019, I TOOK MY CAR TO THE TOYOTA DEALERSHIP TO ADDRESS A RECENT RECALL TO FIX A VALVE SPRING. MARCH 5, MY CAR LOST POWER AND MADE A KNOCKING NOISE. MY CHECK ENGINE AND TRACTION CONTROL LIGHT WENT ON. I TOOK MY CAR BACK TO THE DEALERSHIP ON MARCH 5, THEY RESET THE CODE AND TOLD ME NOTHING WAS WRONG. ON THE WAY HOME, IT BROKE AGAIN. ON MARCH 6, THEY CHANGED THE EXHAUST VVT OIL CONTROL. ONE WEEK LATER, IT BROKE AGAIN. TODAY, MAY 31ST, THE ENGINE STALLED, I'VE LOST POWER AND THE CHECK ENGINE AND TRACTION CONTROL LIGHT CAME ON AGAIN. I AM THE ORIGINAL OWNER, SERVICE THE CAR REGULARLY AND HAVE NEVER HAD PROBLEMS UNTIL TOYOTA PERFORMED THIS RECALL. DOING RESEARCH ONLINE HAS SHOWN ME I AM NOT ALONE IN THIS COMPLAINT. ATTACHED IS A LINK WITH 72 OTHER OWNERS ALL REPORTING THE SAME PROBLEMS. HTTPS://DOCS.GOOGLE.COM/SPREADSHEETS/D/1SEL4X84CY_YNRKCWS9GNOIYNTWLJDOTGQZU1J4RLZOW/EDIT#GID=0

A TOYOTA DEALERSHIP PERFORMED THE VALVE SPRING RECALL ON MY 2013 FR-S. THEY DID NOT DO THE WORK PROPERLY AND NOW THE ENGINE IS KNOCKING LOUD ENOUGH TO BE HEARD INSIDE AND OUTSIDE OF THE CAR. AS OF THE DATE I AM FILING THIS COMPLAINT, THE DEALER HAS HAD MY CAR FOR A TOTAL OF 100 DAYS FOR THIS ISSUE. I HAVE NOT BEEN PROVIDED AN ESTIMATED RETURN DATE BY THE DEALER. THEY HAVE TRIED TO GIVE ME THE CAR BACK ON 4 SEPARATE OCCASIONS, STATING THAT THE WORK IS FINALLY PERFORMED PROPERLY, ONLY FOR ME TO FIND OUT THAT THE ENGINE IS STILL KNOCKING, AND UNSAFE FOR THE ROAD. SO FAR, THE DEALER CLAIMS THAT THE MECHANIC HAS REPLACED ALL THE VALVE SPRINGS, INSTALLED MANY VALVE SHIMS, REPLACED ONE EXHAUST VALVE, AND REPLACED THE SHORT BLOCK, ALONG WITH OTHER COMPONENTS. EACH TIME THEY HAVE DONE EACH OF THESE OPERATIONS, THEY HAVE REMOVED AND REINSTALLED THE ENGINE. EACH TIME THE ENGINE IS REMOVED AND REINSTALLED, IS ANOTHER OPPORTUNITY FOR THE MECHANIC TO MAKE A MISTAKE AND DAMAGE SOMETHING ELSE. ON ALL 4 RETURN ATTEMPTS, THEY TRIED TO CONVINCE ME THE KNOCKING SOUNDS WERE NORMAL. I KNOW THIS IS NOT TRUE, AS I AM AN ENGINEER, A MECHANIC, AND I HAVE BECOME FAMILIAR WITH THE SOUNDS THE CAR MAKES DURING THE 75,000 MILES I HAD DRIVEN THE CAR. THEY ALSO REFUSE TO ACKNOWLEDGE THAT THIS IS A KNOWN ISSUE THAT MANY OTHER DEALERSHIPS ARE CAUSING. I FEEL I HAVE BEEN VERY PATIENT WITH THE DEALER, WHO HAS PROVEN TO BE DISHONEST AND INCOMPETENT, WHEN IT COMES TO THIS TYPE OF WORK. I HAVE TRIED TO GET SUPPORT FROM TOYOTA CORPORATE CUSTOMER SERVICE, WHO TELLS ME THIS IS AN ISSUE BETWEEN THE DEALER AND ME, NOT TOYOTA CORPORATE. THEY REFUSE TO ASSIST TO RESOLVE THIS ISSUE WITH THE DEALER, NOR WILL THEY ACKNOWLEDGE THAT THIS IS A KNOWN ISSUE THAT MANY OTHER DEALERSHIPS ARE CAUSING. ANYONE LESS ASSERTIVE WITH THE DEALER THAN ME, WOULD SURELY BE DRIVING THIS UNSAFE VEHICLE ON THE ROAD.