SCION Complaints
View complaints related to SCION. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 SCION TC- WORCESTER, MA
WHEN THE CAR IS TURNED ON AND THE CLUTCH IS RELEASED A VERY LOUD NOISE IS HEARD FROM THE UNDERCARRIAGE. WHEN CLUTCH IS ENGAGED THE NOISE GOES AWAY. CAR HAS 90K THE CLUTCH HAS BEEN REPLACED ALONG WITH THROW OFF CLUTCH BEARING, BUT MECHANIC STATED THAT THE PROBLEM IS INSIDE THE TRANSMISSION. WHILE DRIVING THE CAR A VERY LOUD WHINING NOISE IS HEARD AND TODAY THE CAR ALMOST STALLED TWICE AND IT FELT LIKE THE GEARS WERE GETTING STUCK AND THE CLUTCH WAS NOT RELEASING.
Source: NHTSA WEB SITE -
2009 SCION XB- OCEANSIDE, CA
BETWEEN ROUTINE OIL CHANGES, ENOUGH OIL HAD BEEN CONSUMED TO CAUSE MY ENGINE TO SEIZE. I WAS ON THE FREEWAY AT 65 MPH WHEN THE ENGINE BEGAN TO KNOCK AND THEN STOPPED ON THE OFF RAMP, UNABLE TO MOVE. I HAD MY CAR AT THE DEALERSHIP EARLIER THIS YEAR FOR A RECALL AND THEY DID NOT NOTIFY ME OF THIS PROBLEM. ADDING A QUART PER 1000 MILES WOULD HAVE SAVED ME FROM DESTROYING MY CAR. I DID NOT RECEIVE A LETTER OR OTHER NOTIFICATION FOR A ENHANCED WARRANTY.
Source: NHTSA WEB SITE -
2009 SCION TC- ALLENTOWN, PA
HELLO, BACK IN 2016 I GOT A LETTER IN THE MAIL THAT SAID THAT TOYOTA WAS HAVING THIS OIL PROBLEM WITH ITS VEHICLES BURNING TO MUCH OIL. THAT THEY WOULD HAVE TO RUN A CERTAIN TEST ON YOUR VEHICLE AND MAKE YOU DRIVE IT 1200 MILES AND IF YOUR VEHICLE FAILED THEY WOULD COVER FIXING THE PISTON ISSUES THAT WERE A MANUFACTURED PROBLEM ON THERE PART. I WENT AND AT THE TIME MY VEHICLE WAS 131,049 MILES ON IT. THEY TOOK IT IN BUT CAME OUT SHORTLY AFTER SAYING MY ENGINE WAS NOT THE ENGINE OF MY VEHICLE MEANING IT HAD BEEN REPLACED. I BOUGHT MY VEHICLE WITH A CLEAN TITLE CHECKED THE CAR FAX AND THERE WAS NOTHING ON THIS VEHICLE STATING THAT THE ENGINE HAD ANY WORK ASIDE OF SMALL WORK LIKE OIL CHANGES. MY VEHICLE RAN FINE AND DID NOT BURN OIL AT THAT TIME, NOW IT'S AT ABOUT 160,000 AND IT'S BURNING A FULL QUART AT 300 MILES. I WENT TO INVESTIGATE AND LOOKED ONLINE TO CHECK MY SERVICES PERFORMED AND WHEN I LOOKED AT MY SERVICES IT SAID THAT TOYOTA JUST CHANGED THE FLOOR MATS IT DIDN'T SAY THAT I WENT IN THERE WITH THE ORIGINAL ISSUE OF THE BURNING OIL AND TO GET IT TESTED AND FIXED. IM REALLY CONCERNED ABOUT THIS SEEING AS THERE SERVICE STATEMENT IS NOT ONLY UNTRUE BUT I'M NOT SURE IF THEY LIED TO GET OUT OF FIXING THE ENGINE IN THE FIRST PLACE. TOYOTA BENNETT SCION 1951 LEHIGH ST , ALLENTOWN , PA , 18103
Source: NHTSA WEB SITE -
2015 SCION TC- SAN DIEGO, CA
ABOUT 5:15 PM, DRIVING WESTBOUND IN THE SUN, ON A CLEAR DAY, IN THE FAR LEFT LANE OF A 4 LANE FREEWAY GOING ABOUT 65-70 MPH, APPROACHING A SOUTHBOUND RAMP. THERE WERE 3 VEHICLES, A MINI COOPER IN FRONT AND RIGHT AND A TRUCK BEHIND, ALL 3 CARS ARE AT LEAST 3-4 CAR LENGTHS AWAY IN NO TRAFFIC. BOTH WINDOWS ABOUT HALFWAY DOWN, LISTENING TO MUSIC, NOT BLARING, WHEN I SUDDENLY HEAR AN INCREDIBLY LOUD POP. I THINK MY TIRE BLEW OUT, BUT NO CHANGE IN MANEUVERABILITY OR LIGHTS BLINKING ON THE DASH. I LOOK IN FRONT AND TO THE COOPER TO THE RIGHT AND THERE WAS NO CHANGE IN THEIR DRIVING, ALL FLOWING WITH TRAFFIC, BEHIND NO CHANGE AS WELL. ASSUME SOMETHING HIT THE SIDE OF CAR. STILL SHAKEN FROM THE SOUND I CONTINUE COMMUTE NOW GOING SOUTHBOUND, WHEN I HEAR WHAT SOUNDED LIKE DRIVING ON SAND. NOT THAT POSSIBLE ON A FREEWAY WITHOUT ME NOTICING, MY INSTINCT WAS TO PULL BACK SUNROOF SHADE TO FIND THE GLASS COMPLETELY SHATTERED. AND CONTINUED TO LISTEN TO IT SHATTER FOR THE REST OF MY 15 MINUTE COMMUTE HOME. WAS UNABLE TO TAKE STRAIGHT TO DEALERSHIP SINCE THEY WERE ABOUT TO CLOSE AND DROVE IT IN THE NEXT MORNING. 12 HOURS & COUNTING, I WAS TOLD TO PAY $1340 OR LEAVE AND FIND BETTER LUCK ELSEWHERE. IF A ROCK CREATED THIS DAMAGE I WOULD HAVE WENT STRAIGHT TO A JUNKYARD AND GOT IT REPLACED NO PROBLEM. BUT NO ROCK DID THIS DAMAGE. I WAS TOLD BY A MGR. THAT WITH THE WINDOWS DOWN A ROCK CAN COME IN AND HIT IT, WITH THE WIND AND PRESSURE A POP CAN HAPPEN. UNBELIEVABLE. AS OF NOW 10/17, 6 HRS. AFTER TAKING CAR IN, I AM AWAITING A DIST. MGR. TO RESPOND TO AN EMAIL IN HOPES THAT I CAN BE HELPED OUT WITH THIS SITUATION, NOT REPAIRED & REPLACED FREE OF CHARGE ON BEHALF OF THE DEALERSHIP. I DO NOT BELIEVE THIS SHOULD BE AN OCCURRENCE THAT I NEED TO WAIT ON A RESPONSE TO AN EMAIL, THIS SHOULD BE HANDLED QUICKLY AND FREE OF STRESS & CHARGE TO CONSUMER WHEN NO OTHER OUTSIDE FORCE CAUSED THE DAMAGE.
Source: NHTSA WEB SITE -
2016 SCION IA- DELANO, CA
I WAS ABOUT TO PARK AT A BURGER KING STORE AT DELANO CALIFORNIA 93215 AND SLOWING DOWN WHEN MY SCION IA SPEED UP MORE AND KEPT ON RUNNING WHILE MY FOOT IS ALREADY ON THE BRAKE. SO I ACCIDENTALLY HIT THE STORE. IT ONLY STOP BECAUSE THE TIRE WHERE ALREADY UP. I TRIED TO REVERSE MY CAR BUT CANNOT MOVE ANYMORE.
Source: NHTSA WEB SITE -
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2016 SCION IA- ANAHIEM, CA
2016 SCION IA. BRAKES MAKE LOUD NOISE WHEN APPLIED AFTER COLD START OR LONG PERIOD OF TIME ENGINE IS OFF. NOISE DISAPPEARS AFTER 3-5 BRAKE ATTEMPTS AND BRIEFLY SHOWS UP AGAIN AFTERWARDS. THIS ISSUE HAS BEEN HAPPENING FOR THE LAST 6 MONTHS.
Source: NHTSA WEB SITE -
2012 SCION XB- PEARLAND, TX
ON 9/20/18 DRIVING EXITING A HIGHWAY TO MAKE A RIGHT TURN ON A CITY STREET AS I WAS DECREASING SPEED THE CAR SHUT OFF AND THE STEERING WHEEL LOCKED. ON 9/24/18 AGAIN DRIVING ON THE HIGHWAY STUCK IN TRAFFIC THE CAR SHUT OFF AGAIN HAD TO PUT IN PARK AND TURN THE KEY TO GET IT TO START AGAIN. 9/28/18 WOULDNT START WHEN PARKED HAD TO REPEATEDLY TURN THE KEY TO GET THE IGNITION TO START. THEN ON 10/5/18 DRIVING 50MPH ON A CITY STREET TURNING ON THE HEADLIGHTS THE IGNITION COMPLETELY SHUT OFF, TURNED THE HEADLIGHTS BACK OFF THE CAR TURNED ON AGAIN, TRIED AGAIN TO TURN THE HEADLIGHTS ON AND THE CAR SHUT OFF AGAIN, TURNED OFF THE HEADLIGHTS THE CAR TURNED ON AGAIN THEN PULLED OVER PLACED THE CAR IN PARK TURNED ON THE HEADLIGHTS PUT CAR IN DRIVE AND THE CAR STAYED ON. THERE ARE NO CHECK ENGINE LIGHTS THAT COME ON PRIOR TO THIS HAPPENING AND NO TYPE OF WARNINGS TO INFORM THAT THE CAR IS ABOUT TO SHUT OFF WHILE DRIVING.
Source: NHTSA WEB SITE -
2009 SCION XB- PHOENIX, AZ
TL* THE CONTACT OWNS A 2009 SCION XB. WHILE IN TRAFFIC, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO SHIFT THE GEAR INTO NEUTRAL AND RESTART THE VEHICLE. THE CONTACT DROVE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CYLINDER FAILED AND NEEDED TO BE REPLACED. THE CONTACT CALLED BELL ROAD TOYOTA AT (602) 863-0600 (LOCATED AT 2020 W BELL RD, PHOENIX, AZ 85023) AND WAS INFORMED TO SCHEDULE AN APPOINTMENT FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED DUE TO THE DIAGNOSTIC AND REPAIR FEES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 SCION FR-S- SANTA ANA, CA
I WAS DRIVING ON THE FREEWAY AND MY CAR STARTED TO SLOW DOWN. I PULLED OFF THE FREEWAY AND MY ENGINE KONKED OUT/DIED. FEELING UNSAFE TO DRIVE VEHICLE I HAD TO HAVE IT TOWED TO NEAREST MECHANIC. UPON HIS VISUAL INSPECTION AND BY STARTING IT UP HE HEARD A LOUD KNOCKING. THEN HE INFORMED ME THAT IT "POOPED A ROD BEARING" AND THAT I NEED A NEW MOTOR. HE MENTIONED A USED MOTOR GOES FOR $5000. I WAS SHOCKED TO HEAR THAT I NEEDED A NEW MOTOR AT 60,181 MILES. THEREFORE I HAD IT TOWED TO TOYOTA DELEARSHIP IN TUSTIN CALIFORNIA. AFTER RUNNING A DIAGNOSTIC AND DRAINING OIL FROM VEHICLE..THE MECHANIC SAID THERE WAS METAL PIECES IN THE OIL AND THAT THE MOTOR WAS DEFINITELY OIL STARVED. HE QUOTED A NEW ENGINE INSTALLATION WOULD BE $12,000. I CURRENTLY OWE $16,000 ON MY 2014 SCION FRS. I COULDN'T AFFORD IT SO I CONTACTED TOYOTA TO SEE IF IT WAS UNDER WARRANTY. THIS IS OBVIOUSLY A MANUFACTURER DEFECT BEING THAT THIS DOESN'T NORMALLY HAPPEN AT 60,000 MILES UNDER NORMAL DRVING CONDITIONS AND MAINTENANCE. TOYOTA DIDN'T HONOR MY WARRANTY BECAUSE IT WAS JUST OVER 181 MILES.
Source: NHTSA WEB SITE -
2005 SCION XB- PLUM, PA
REAR SUB FRAME WHERE THE REAR AXLE MOUNTING BRACKETS ARE RUST OUT. ALSO SIDE ROCKERS ROT OUT DUE TO POOR DRAINAGE OF PLASTIC SIDE SKIRTS
Source: NHTSA WEB SITE