SCION Complaints
View complaints related to SCION. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2006 SCION XA- Honokaa, HI
The airbag warning light started flashing while driving. I checked for recalls and my model year has one for this problem but when I enter the VIN the result says that there isn't a recall for it.
Source: NHTSA WEB SITE -
2013 SCION FR-S- Columbus, OH
The contact owns a 2013 Scion FR-S. The contact received notification of NHTSA Campaign Number: 18V772000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. The dealer and manufacturer informed the contact that the recall could not be performed because the engine in the vehicle was not the OEM part. Parts distribution disconnect.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 SCION XB- Florence, AZ
The contact owns a 2013 Scion XB. The contact stated while the vehicle was stationary, the contact stated that the engine was consuming an excessive amount of engine oil. The check engine warning light was illuminated. The vehicle was not taken to be diagnosed. The vehicle was then taken to a dealer where it was diagnosed with engine oil consumption failure. The vehicle was not repaired because the vehicle was not under recall or warranty. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 120,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 SCION TC- Bronx, NY
The contact owns a 2006 Scion TC. The contact stated that after performing a vehicle inspection of the engine compartment, he became aware that the coolant reservoir was abnormally low; eventually finding a leak near the rear of the engine. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the cylinder head bolts resulting in a coolant leak. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: S-SB-0004-11. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 287,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 SCION XB- chicago, IL
I want to report a defect with the hood of this vehicle. I was driving on the interstate and my hood lifted up and became detached from the vehicle, it literally flew off of the car. I didn't see where it went but fortunate neither myself nor other drivers were affected. I managed to pull over you a safety zone and have the vehicle towed. I thought that this was unique to this vehicle, but I saw other reports on this defect.
Source: NHTSA WEB SITE -
-
2013 SCION FR-S- Poway, CA
The contact owns a 2013 Scion FR-S. The contact stated that while his daughter was driving 60 MPH, the engine warning light was flashing. The driver pulled to the side of the road, and the vehicle stalled. The vehicle was towed to the residence. The vehicle was then towed to an independent mechanic, where it was determined that there was a fractured engine valve spring. The vehicle was not repaired. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the VIN was not included in NHTSA Campaign Number: 18V772000 (Engine and Engine Cooling). The failure mileage was approximately 84,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 SCION FR-S- exeter, NH
sometimes the car randomly stalls out during driving. usually off cold starts if i let it warm up for even 5 minutes it still will stall out sometimes. its not super common id say it does it once every 2 days maybe. the car is also misfiring and ive noticed a large loss of power from the car. it started back in june and i just havent really gotten it fixed yet. usually when im driving itll kind of just buffer and a check engine light is thrown on but it ends up going off after a couple drives.
Source: NHTSA WEB SITE -
2006 SCION XA- LOXAHATCHEE, FL
Symptom: When brakes are applied, car will violently jerk to the left into the path of oncoming traffic. Countersteering to prevent collision results in left front tire skidding with poor braking. Cause: Initially, the suspected cause was a failed right front brake caliper. However, upon investigation, it was found that the ABS braking module was blocking all brake fluid from going to the right front caliper. Solution: ABS braking module must be replaced. Comment: It should be assumed that if one front wheel brake is disabled, then the other could also be disabled without warning resulting in no braking capability at all. On this vehicle, the rear brakes are also controlled by the ABS module.
Source: NHTSA WEB SITE -
2016 SCION FR-S- Seattle, WA
There was a recall on the power train system for the 2016 Scion frs models and mines just failed. I was never notified about this recall. Can the recall be reopened
Source: NHTSA WEB SITE -
2016 SCION IM- Holyoke, MA
The contact owns a 2016 Scion IM. The contact stated while driving 70 MPH, the transmission was skipping the 6th and 7th gears. The contact stated that the failure recurred several times while driving. There was no warning light illuminated. Additionally, the contact stated that while attempting to drive from a complete stop at an intersection, the accelerator pedal was depressed, but the vehicle failed to respond. The contact disconnected the battery for 15 minutes and restarted the vehicle; however, the failure persisted. The contact was able to push the vehicle to the side of the road with assistance. The vehicle was then towed to the parent's residence. The dealer was contacted, and the contact was advised to tow the vehicle to the dealer location. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 85,000. The VIN was not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE