SCION Complaints
View complaints related to SCION. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 SCION FR-S- Redlands, CA
Was going down the road. To a fast food place. As soon as I turned. A pop happens and the whole car started to shake. All the maintenance was done every 6k miles. Got the car at 32k miles Went to Toyota. And they called and said it was engine failure “mechanical failure” then they called back and said there was no coolant. In my eyes I feel it’s to cover their end to not do a recall.
Source: NHTSA WEB SITE -
2012 SCION XB- Bellflower, CA
The contact owns a 2012 Scion XB. The contact stated that the vehicle was exhibiting excessive engine oil consumption. The contact stated that the oil pressure warning light would illuminate approximately 1,000 miles prior to the next scheduled oil change. The contact stated that the oil pressure warning light recently illuminated less than a month after the previous oil change; 2,500 miles prior to the next oil change. The vehicle was taken to an independent mechanic where it was diagnosed that the engine was consuming an excessive amount of oil. The contact stated that 4 quarts of oil was consumed prior to the next scheduled oil change and suggested that there was leak. The independent mechanic informed the contact that the failure was related to Toyota Technical Service Bulletin Number: SB0024-11R2. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 130,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 SCION FR-S- Orange, CA
2013 SCION FR-S Valve spring recall notice was received in the mail. Recalled valve spring replacement caused engine to seize twice. The first time the engine seized Tustin Toyota admitted fault, noting issue was from recall fix and repaired the engine at no cost. The second time the engine seized Toyota denied responsibility and wanted to charge $5000
Source: NHTSA WEB SITE -
2016 SCION TC- SENIOA, GA
I have a recall on my brakes. I took it to toyota in newnan ga. they said it would be a few hours and I asked for a rental because it was my only day off and I have 3 kids and errands to run. They then proceded to tell me I dont have a recall. They lied to get out of letting me use a rental or another car. My brakes go bad alot its so unusual. I hope Toyota insures my safety with their lack of care and effort.
Source: NHTSA WEB SITE -
2015 SCION TC- Long Beach, NY
Over the past 4-5 years, 2015 scion tc has had numerous electrical issues. Both driver and passenger electric door locks do not work. Head and tail lamp lights burn out frequently. Seems like a grounding issue? Car failed to start August 2021 due to electrical problems. 3rd party mechanic fixed the issue. Toyota Dealer-installed automatic start fails multiple times before starting car. Basic electrical mechanisms for a car made in 2015 should not be broken/failing. 2019 Air Conditioner wouldn't drain. Had to investigate and personally drain the tubes behind the passenger and driver side-pannels behind center counsel. The entire draining system for the cars air conditioner had clogged. 2015 Exterior Vinyl Pillars on sides of windshield started to fade. Brought it to Westbury Toyota and they said the sun caused it. I didn't even have the car for 6 months yet....
Source: NHTSA WEB SITE -
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2009 SCION XB- Huntington, WV
The contact owns a 2009 Scion XB. The contact stated the hood failed to close after several attempts. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 08V451000 (Structure) as the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 150,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 SCION XA- Sherman Oaks, CA
The air bag light has been trigger on and won't go off. Nov 1, 2018 If the air bags and/or seat belt pretensioners unintentionally deploy, it can increase the risk of a crash. If the air bags and/or seat belt pretensioners are deactivated, it can increase the risk of injury in the event of a crash.
Source: NHTSA WEB SITE -
2009 SCION TC- Summerville, SC
Just entered the interstate and was 2 miles from home when the car started shaking cause the car to make a sudden hard right across multiple lanes of traffic going down an embankment and hitting trees. Witness who saw the accident while traveling behind the car saw smoke coming from driver rear tire, then car began to shake and car abruptly went to the right and off the road. Highway patrol stated based on witness and driver accounts, the driver rear tire failed. The collision center states the interior portion of the driver read tire separated and failed. The entire tire separated clean.
Source: NHTSA WEB SITE -
2010 SCION TC- Miami, FL
My car is burning oil, like a quart per week I always maintain the oil level, not leaks I just want to know if Toyota can help me, I am a third owner of this car has 94000 miles
Source: NHTSA WEB SITE -
2013 SCION FR-S- Omaha, NE
After completing the valve spring recall I got my car back and not 200 miles later the engine started to have rod knock. The Toyota dealership told me that there was now metal in my oil pan and I would need a new engine. This is not a unique issue, it has been happening to hundreds of other cars going through this exact recall, for years now.
Source: NHTSA WEB SITE