SCION Complaints

View complaints related to SCION. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2010 SCION TC
    - Greenville, SC

    Warranty Enhancement Program – ZE7 OIL Leak Certain 2007-2010 Scion tC Extension of Warranty Coverage for 2AZ Engine Oil Consumption Toyota is now announcing the part replacement phase of Warranty Enhancement Program ZE7 for vehicles exhibiting excessive engine oil consumption. Eligibility for part replacement under this Warranty Enhancement Program is dependent on a Toyota dealer performed engine oil consumption test in accordance with T-SB-0158-14(Toyota) and S-SB-0031-14 (Scion). My daughter was never notified of this issue and they will not honor this and they told me it would have to be reopened in order for them to fix it at no cost to my daughter. Toyota needs to reopen this and fix my daughters car. The two letters that went out went to the original owner and I was told they used the DMV database which clearly had they it would have shown the date of purchase and the letter would have made it to my daughter. How many others did not get their car fixed are there more on the road with this issue?

    Source: NHTSA WEB SITE
  • 2016 SCION IA
    - Rosemead, CA

    Was getting off work. Started car and Engine system malfunction light, DSC malfunction light, TPMS System Malfunction light, Auto transmission malfunction light, and SCBS malfunction light all turned on. Car was not currently in motion when lights went on. Was in parking lot. Turned car off, and restarted, lights remained on. Drove vehicle 6.8 miles home, car was in limp mode. When at home used OBD2 scan tool and got codes P0847 C1031 U0401 B13D3 Cleared codes and unplugged 12 volt battery to reset system. Only engine system malfunction light remained. Parked car overnight and went to dealership next morning. Car drove on highway and car seemed fine. Dealership scan car and received code P0847, tech cleared code and test drove car. Problem can not be reproduced.

    Source: NHTSA WEB SITE
  • 2009 SCION XB
    - Buckeye , AZ

    Brake pedal is to close to gas pedal and almost got rear ended several times by accidentally touching the brake when I accelerate.

    Source: NHTSA WEB SITE
  • 2005 SCION TC
    - Honolulu, HI

    1. I believe my airbags deployed pre-maturely with a soft impact to another vehicle. There was no damage to the other vehicle and no police report needed to be filed. There is a minor damage to my front bumper. 2. The airbags inflated on me, but no medical attention was required. 3. I have not confirmed or reproduced this problem with a professional. 4. My car has not been inspected nor reported to my insurance agency as my coverage only covers liability. 5. No symptoms prior to airbags deploying pre-maturely *Because of the pre-mature deployment of my airbags I am unable to afford the airbags to be reset, as doing so would cost more than the kbb estimated value of my car.

    Source: NHTSA WEB SITE
  • 2010 SCION XD
    - Land O Lakes, FL

    There is a repetitive problem with mold and AC leaks with the Scion xD. I’m having breathing problems and I feel sick. Geico and Toyota have discovered mold in my vehicle. It is actually visible but I have no idea how long there has been a leak or how long I have been breathing in mold. The AC line is under the carpet with no protective barrier which is an ideal environment for mold to grow. When I looked up a way to fix the issue several videos came up with many others who have the same issue which means it is not a maintenance issue it is a defect that has never been recalled. Toyota has serviced my vehicle for years and never brought up this issue. I didn’t notice a problem until there was a pool of water in my car and mold growing on my seats. When I brought it in to Toyota they told me what the problem was instantly. They’ve seen it plenty of times before. When I looked online I see several owners of ScionxD made in different years with the same problem. How long has my car had this leak and how long have I been breathing in mold before it was visible to my eye? Seeing as there are so many Toyota Scion drivers/owners with this issue I am reporting it to NHTSA and calling Toyota Scion Corporate Headquarters. Corporate headquarters did nothing about the issue even after I expressed my concern for the children in danger of being exposed to mold who ride in these cars everyday. I am still breathing heavy and suffering from headaches. The Toyota dealership said it would cost $4400 to fix the entire issue. Why place a tube under a carpet without protection? I wish I was informed of this earlier.

    Source: NHTSA WEB SITE
  • 2015 SCION XB
    - Cayey, PR

    The car is giving problems in the engine, it's consuming way too mucho oil. I found out that there was a recall this Monday oct 18, 2021, and they told me that I can not participate because my car exceeds the miles limit by 6k miles, which I know, but if I knew that, I would've taken the car to a Toyota Dealer earlier. Is it possible to have it repair by some empathy and understanding of not receiving anything on mail or alert whatsoever. Please I beg for help, it's my only vehicle, the one I go to work to. I will loose my job if this don't get fixed because I can't afford to pay an engine repair on my own at this moment! Thank you for understanding!

    Source: NHTSA WEB SITE
  • 2013 SCION FR-S
    - Spanaway, WA

    My issue is that I was never notified and I just so happened to look up out of curiosity and I’m upset that something bad could have possibly happened.

    Source: NHTSA WEB SITE
  • 2006 SCION XA
    - cathlamet, WA

    2006 scion XA The dash light indicator for pass airbag stays on, showing problem with that system. Toyota had a recall and my car was supposedly fixed this problem, only to have same problem again 4 mos past the 1 year warranty on repairs. I contacted toyota...they sent me an email saying they would get back to me, and gave me a case #[XXX]. 5 mos. later had not heard from them...so called them. They said they were sorry but I was past the 1 yr warranty on recall repair. I can't understand why NHTSA allows mfg to do temporary repairs on defective systems, and kick the can down the road until consumer is responsible for further repairs, when it should have be fixed right in the 1st place. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

    Source: NHTSA WEB SITE
  • 2009 SCION TC
    - Charleston, SC

    2009 Scion tC consumes to much engine oil due to bad pistons installed by manufacture and needs to be repaired before major engine problems occur. I also found out I’m not the only one having this issue. I’ve just purchased the vehicle.8

    Source: NHTSA WEB SITE
  • 2016 SCION IM
    - Dunedin, FL

    The horn on the vehicle began to operate intermittently and now it does not work at all. This is a major safety issue as I have several near misses with other drivers turning into my travel lane without signaling and nearly causing an accident. I have no way of preventing an incursion without the horn being operational. Toyota dealership informed me it was a spiral cable and the cost would be nearly $900.00 to replace. I feel this device should not be prone to failure and be replaced at no cost to me. I have seen where Toyota has had this issue before and recalled to have said spiral cable replaced. I tried Toyota customer care and they told me it was my issue. This is a safety issue and wish Toyota to stand behind their product.

    Source: NHTSA WEB SITE