SHASTA Complaints

WE HAVE A 2000 SHASTA CHEYENNE CLASS C MOTORHOME WHICH CAME WITH FIRESTONE TIRES LT225/75R16. LAST YEAR WE HAD THREE BLOWOUTS, ONE WHICH COST OVER $3,100 TO REPAIR DAMAGE CAUSED. WE ONLY HAVE 18,000 MILES ON THE MOTORHOME AND THE TIRES AREN'T SUN DAMAGED. WE HAVE BEEN UNABLE TO FIND OUT IF THESE TIRES WERE RECALLED. ALSO, WE HAVE A SAMSUNG MICROWAVE MR5492W. DID NOT GET A LETTER AND THE LOCAL REPAIR PLACE WON'T FIX IT WITHOUT A LETTER FROM SAMSUNG. EMAILED SAMSUNG WITH NO RESPONSE SO FAR. WHAT DO WE DO?

TIRE TREAD SEPARATION INVOLVING FIRESTONE STEEL TEX TIRES CAUSED DAMAGE TO STORAGE BINS ON SHASTA CLASS C MOTOR HOME.*MR THE CONSUMER EXPERIENCED 3 SEPARATED TREAD SEPARATION ON HIS MOTORHOME. THE FIRST SEPARATION DID NOT RESULT IN ANY DAMAGE (17,000). THE SECOND SEPARATION CAUSED MINOR DAMAGE TO ONE OF THE STORAGE BINS (22,000 MILES). THE THIRD TREAD SEPARATION CAUGHT THE MAIN PROPANE GAS LINE AND RIPPED THE GAS STOVE DOWN THROUGH THE INSIDE CABINET CAUSING EXTENSIVE DAMAGE TO THE MOTORHOME (30,700). THE CONSUMER CONTACTED FIRESTONE AND SHIPPED THE TIRES TO THEM. THE MANUFACTURER RESPONDED BY SAYING THAT THE TIRE WHERE NOT PROPERLY INFLATED WHICH CAUSED THEM TO FAIL. THE CONSUMER INDICATED THAT HE MADE SURE THE TIRES WERE PROPERLY INFLATED PRIOR TO EVERY TRIP (FIRESTONE STEELTEX LT225/75/R16 RADIAL). *NM

CONSUMER STATES THAT WHILE DRIVING TIRE "BLEW APART" AROUND THE EDGES. CHECKED BY DLR WHO ADVISED THAT ALL TIRES WERE DEFECTIVE. CONSUMER STATES TIRES HAVE CRACKS AROUND SIDEWALL. TIRE INFO: 225/75R16 DOT NO.-VDIL1X1439 8630 MILES ON TIRE ORIGINAL TIRES PAX REAR INSIDE TIRE BLOWOUT VEHICLE IS A MOTORHOME: 2000 SHASTA CHEYENNE. *NM THE PASSENGER REAR INSIDE TIRE BLEW. (ALL FOUR TIRES DISPLAYED CRACKS IN THE RUBBER SIDEWALLS, ALL AROUND EACH TIRE) THE CONSUMER REQUESTED REIMBURSEMENT. *SC *JB

HI, MY NAME IS [XXX] AND I OWN A 2000 SHASTA TRAVELMASTER MOTORHOME. I RECENTLY HAD A FLAT TIRE AND DISCOVERED THAT THERE WAS NO WHEEL WELLS TO PROTECT THE PROPANE LINES THAT WENT OVER THE DUEL TIRES TO THE FRIDGE, WATER HEATER AND FURNACE. THE FLAT TIRE GOT ALL THREE LINES. I WOULD LIKE TO KNOW IF THIS IS SOMETIME THAT WAS FORGOTTEN OR IS THIS NORMAL FOR THIS COACH. I TALKED TO THE DEALER WHOM SOLD ME THE COACH BUT HAD NO IDEA ON WHAT TO DO FOR ME. THIS MOTORHOME IS A FLAT TIRE NIGHTMARE IF THIS IS THE NORM. IT COST MY INSURANCE $400.00 PLUS MY $100.00 DEDUCTIBLE TO REPAIR. PLEASE LET ME KNOW IF THIS IS THE NORM FOR MOTORHOMES TO NOT HAVE WHEEL WELLS OR IS MY COACH BY IT'S SELF. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I OWN AN RV WITH DUEL REAR WHEEL'S. IN THIS CASE, IT IS ON A FORD CHASSIS. TO CHECK OR ADD AIR TO THE TIRES, WE ARE REQUIRED TO INSTALL EXTENDERS. MYSELF LIKE THOUSANDS OF OTHERS HAVE EXPERIENCED THIS SAME PROBLEM. THE VALVE STEM EVENTUALLY BREAKS, CAUSING IMMEDIATE AIR LOSS, CAUSING TIRE FAILURE, UNLESS EXTREEMLY CARFUL COULD CAUSE AN ACCIDENT BECAUSE UNBENOUNCED, THIS TIME IT WAS THE INNER DUEL AND NOT IMMEDIATELY NOTICED. A TRUCKER NOTICED IT AND WAVED ME OVER. THE TIRE WAS TOTALY DESTROYED AND SLAPPING AGAINST THE GOOD TIRE WITH IT'S STEEL WIRES. I AM SUGGESTING A RECALL, AS FIRESTONE ADVISED ME THAT THESE WHEELS SHOUDL HAVE BEEN PROVIDED WITH SPECIAL STEMS (METAL) PRIOR TO THE EXTENDORS BEING ADDED. AGAIN, 'IT IS IMPOSSIBLE TO CHECK OR ADD AIR WITHOUT EXTENDORS ON FORD DUEL WHEELS!' THANK YOU.*AK

VEHICLE EXPERIENCED DRIVER SIDE REAR TIRE BLOW OUT .*MR WHILE DRIVING 60 MPH THE DRIVER'S SIDE REAR OUTSIDE TANDEM TIRE EXPERIENCED TREAD SEPARATION. THIS CAUSED DAMAGE TO THE WHEEL WELL, ITEM LOCATED NEAR THE WHEEL WELL AND THE DRIVER'S SIDE FENDER AREA. (1998 SHASTA CHEYENNE - OHIO TRAFFIC CRASH REPORT). *NM

2000 SHASTA CLASS C MOTORHOME ORIGINAL TIRES WITH 15,664 MILES HAD CATASTROPHIC TREAD SEPARATION. TIRE WERE ALWAYS PROPERLY INFLATED AND RV LIGHTLY LOADED. FIRESTONE DENIES RESPONSIBILITY AND SENT OUT THE SAME FORM LETTER TO ME THREE TIMES IN RESPONSE TO MY LETTERS, BBB COMPLAINT, AND HIGHWAYS MAGAZINE HELP LINE. SPARE TIRE FAILED. THERE IS A PROBLEM WITH STEELTEX TIRES. INVESTIGATE BEFORE PEOPLE DIE! *LA

WHILE DRIVING THE MOTOR HOME, THE DRIVER SIDE REAR TIRE BLEW OUT. FIRESTONE LT 225/75R16. *AK THE ROAD WAS CLEAR AND FLAT. *SCC *JB

2 FIRESTONE STEELTEX RADIAL R4S LT225/75R16 LOAD RANGE E DOT VD1L1XD219 TIRES ON MY 2000 SHASTA CHEYENNE MOTORHOME BLEW OUT. TREAD SEPARATED AND CAUSED $1700+ DAMAGE TO COACH. DESTROYED PROPANE GAS LINES TO STOVE, HOT WATER HEATER AND REFRIGERATOR AND DESTROYED WATER LINES. IT ALSO BENT THE TAIL PIPE AND CAUSED BODY DAMAGE TO THE FIBER GLASS IN THE AREA BEHIND THE RIGHT REAR TIRE WELL. IT BROKE THE LOCK ON THE PROPANE TANK ACCESS DOOR IN FRONT OF THE REAR WHEEL TIRE WELL. LUCKILY NO FIRE OCCURRED BECAUSE OF PROPANE LINES BEING SEVERED AND PROPANE GAS ESCAPING. THE 2 TIRES WERE ON THE RIGHT REAR. ALSO CONCERNED ABOUT THE OTHER 4 TIRES ON THE GROUND AND THE SPARE BECAUSE OF EVIDENCE OF CRACKING ON SIDEWALLS WHICH COULD RESULT IN FUTURE TIRE SEPARATIONS AND BLOW OUTS. *JB

NEW TIRE SEPARATED TREAD ON RIGHT REAR OF MATRON MOTOR HOME. TIRE WAS FIRESTONE STEELTEX RADIAL P225-R16 THIS IS THE SECOND TIRE TO SEPARATE, THE TREAD CAME COMPLETELY OF THE TIRE/BELTS. DID SEVERAL THOUSAND DOLLARS DAMAGE TO MOTOR HOME. *JB