STARCRAFT RV TT Complaints

TL* THE CONTACT OWNS A 2018 STARCRAFT AUTUMN RIDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V699000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER WAS CONTACTED BY PHONE TO SCHEDULE AN APPOINTMENT WITH THE LOCAL DEALER HOWEVER, THE CONTACT WAS INFORMED THAT DUE TO TECHNICAL ISSUES THE RECALL REPAIR WOULD NOT BE PERFORMED. THE CONTACT WAS INFORMED THAT THERE WAS NO ESTIMATED TIMEFRAME FOR THE RV TO BE REPAIRED. A FAILURE WAS NOT EXPERIENCED AND THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2018 STARCRAFT SATELLITE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V699000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. SOUTH TRAILS RV CENTER LLC (7406 US HWY 27 N, SEBRING, FL 33870, (863) 385-8570) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2019 STARCRAFT LAUNCH OUTFITTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V699000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. BLUE DOG RV- PORTLAND (6016 SE 111TH AVE, PORTLAND, OR 97266, (971) 533-8749) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE UNTIL THEY REQUESTED THEM FROM THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THE PARTS WOULD NOT BE SENT OUT UNTIL THEY RECEIVED A REQUEST FROM THE SERVICE DEPARTMENT. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN.

TL* THE CONTACT OWNS A 2018 (NA) STARCRAFT AUTUMN RIDGE 14RB CAMPER. WHILE DRIVING APPROXIMATELY 30 MPH, THE CAMPER SWAYED MORE THAN USUAL. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, CHECKED UNDERNEATH THE TRAILER, AND NOTICED THE BOLTS THAT HELD THE SHACKLES TO THE LEAF SPRING HAD NO NUTS TO HOLD THEM IN PLACE. THE CAMPER WAS NOT DIAGNOSED BY THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CAMPER WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 300. UPDATED 11/07/17*LJ CONSUMER STATED NEFF BROTHERS RV INSTALL NEW LOOKING NUTS AND TORQUE THEM TO FACTORY SPECIFICATONS. UPDATED 7/17/18*JB *TR

TL* THE CONTACT OWNS A 2017 STARCRAFT AR-ONE. WHILE THE VEHICLE WAS PARKED, THE AWNING DETACHED AND FRACTURED. THE VEHICLE WAS TAKEN TO MEYER'S RV OF CHURCHVILLE (LOCATED ON 1000 SANFORD RD. NORTH CHURCHVILLE, NY 14428) WHERE IT WAS DIAGNOSED THAT THE AWNING ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

THE WAY THEY PUT TIRES ON THE TRAVEL TRAILERS LEAD TO UNDER RATED TIRES FOR ACTUAL WEIGHT LOAD, I TRIED TO BALANCE OUT WEIGHT TO HAVE ALL 4 TIRES UNDER WEIGHT LOAD AND ITS ALMOST IMPOSSIBE, ALL THE WEIGHT IS ON 1 SIDE REFRIGERATOR, STOVE MICRO ELECTRONICS, CONTACTED STARCRAFT THEY DINT GET IT, THE TRSILER SHOULD HAVE D LOAD TIRES TO HOLD WEIGHT DISTRIBUTUIN TO ALL 4 TIRES C LOAD 1820 THE C LOADS THEY USE ARE 1620 TO BEGINE WITH, SO ITS SAFE TO SAY THAT MOST TRSVEL TRILER ARE UNDER TIRED.

THE OUTSIDE LED STRIP LIGHT UNDER THE CAMPER AWNING SHORTED OUT AND STARTED SMOKING. LUCKILY, I WAS UNDER THE AWNING AS THIS STARTED HAPPENING, SO I WAS ABLE TO TURN THE LIGHT OFF QUICKLY, BEFORE THE AWNING CAUGHT ON FIRE. NO BREAKERS OR FUSES WERE TRIPPED. THIS IS ON A CAMPER I BOUGHT NEW FIVE MONTHS AGO AND HAVE ONLY USED ABOUT FIVE TIMES, AND WHEN I TAKE THIS IN FOR REPAIR, I'M SCARED I WILL GET AN IDENTICAL REPLACEMENT.

TL* THE CONTACT OWNS A 2016 STARCRAFT LAUNCH ULTRA LITE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V495000 (EQUIPMENT); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

STARCRAFT TRAVEL TRAILER SPARE TIRE MOUNT FAILED. HIGH POTENTIAL OF SEVERE OR FATAL ACCIDENT TO FOLLOWING VEHICLES. 2016 STARCRAFT AR-ONE 15RB TRAVEL TRAILER THE TRAILER'S FULL-SIZED SPARE TIRE IS MOUNTED ON A BRACKET BOLTED TO THE BACK BUMPER. THE BRACKET IS A SQUARE U SHAPED, APPROXIMATELY 2 INCH BENT BAR WELDED TO A VERTICAL BAR THAT ATTACHES TO THE BUMPER. THE U BRACKET COMPLETELY BROKE AT THE TOP U CORNERS AT THE BEND. THE WELD DID NOT BREAK - THE STEEL SEVERED AT THE BEND. FORTUNATELY, THE OTHER PART OF THE BRACKET DID NOT BREAK, BUT THE SPARE TIRE WAS FLOPPING ABOUT FOR AN UNKNOWN DISTANCE ON THE ROAD, ESSENTIALLY "HANGING BY A THREAD". IT IS EXTREMELY FORTUNATE THAT THE WHOLE BRACKET DID NOT BREAK, RESULTING IN A HEAVY SPARE TIRE BOUNCING DOWN THE ROAD, POSSIBLY RESULTING IN A SEVERE OR FATAL ACCIDENT TO FOLLOWING TRAFFIC. THE SPARE TIRE MOUNT IS CLEARLY UNDER-ENGINEERED AND UNDERSIZED FOR A FULL SIZE SPARE TIRE. OUR OPINION IS THAT STARCRAFT MUST RECALL ANY AND ALL OF THEIR TRAILERS THAT USE THIS SPARE MOUNTING BRACKET AND REPLACE IT WITH A MUCH HEAVIER DUTY MODEL BEFORE THERE IS A FATALITY ON THE HIGHWAY. THE SPECIFIC TRAILER WAS AN AR-ONE 15RB, BUT IT SEEMS VERY PROBABLY THAT THE SAME SPARE TIRE BRACKET IS USED ON ALL AR-ONES, AND POSSIBLY OTHER STARCRAFT TRAVEL TRAILERS. THIS WAS ON A BRAND NEW TRAILER, SO THERE WAS NO TIME FOR RUST OR OTHER PROBLEM TO AGGRAVATE THIS PROBLEM. THIS PROBLEM IS INHERENT TO THE DESIGN, AND RESULTS FROM USING UNDERSIZED STEEL BARS.