STARCRAFT Complaints

TL*THE CONTACT OWNS A 2005 STARCRAFT HOMESTEAD RANCHER 285 DBS. THE CONTACT NOTICED THAT THE INNER WALL OF THE TIRES WERE WORN AWAY DUE TO THE ALIGNMENT OF THE FRAME. THE TRAILER WAS TAKEN TO THE DEALER AND THEY FOUND NO FAILURES OR DEFECTS; HOWEVER, THE TIRES CONTINUE TO WEAR. THE FAILURE MILEAGE WAS NOT APPLICABLE.

TL*THE CONTACT OWNS A 2005 STARCRAFT ARUBA. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL NUMBER RM2652. WHILE THE VEHICLE WAS PARKED AT A CAMP GROUND, THE CONTACT SMELLED AMMONIA COMING FROM THE REFRIGERATOR. HE EXAMINED THE REFRIGERATOR AND NOTICED THAT THE FUEL LINES ON THE REFRIGERATOR WERE COVERED IN A YELLOW DUST. THE CONTACT DID NOT NOTICE ANY DIFFERENCE IN THE REFRIGERATOR PRIOR TO THE FAILURE. THE REFRIGERATOR HAS NOT BEEN DIAGNOSED BY THE DEALER. UPDATED 06/16/08 *BF

TL*- THE CONTACT OWNS A 2006 STARCRAFT ST 2700BH. THE CONTACT STATED THAT THE TIRES ON THE TRAILER HAD DRY ROT, AND CURRENT AND FAILURE MILEAGE WAS ONLY 300. THE CONTACT CALLED THE DEALER, AND E-MAILED THEM PICTURES OF THE TIRES, BUT THEY HAVE NOT RESPONDED. THE TRAILER HAS BEEN KEPT INDOORS, AND THE SPARE TIRE WHICH HAD NEVER BEEN USED, HAD DRY ROT AS WELL. THE TRAILER WAS EQUIPPED WITH POWER KING TOWMAX TIRES. *AK

IN 2005 HAD CARLISLE ST225/R75 15, RADIAL TRAIL LOAD RANGE D ON A 9600 POUND (LOADED) BUMPER PULL, TRAVEL TRAILER. BLEW 2 TIRES WITH $1000 DAMAGE TO TRAILER. SHORT TIME LATER, A THIRD TIRE HAD TREAD SEPARATION. SOLUTION: SWITCHED TO 10 PLY, LOAD RANGE E IN MARCH OF 2006, RESULTS 2 TIRES WITH TREAD SEPARATION AT ABOUT 6000 MILES, A 3RD TIRE WITH TREAD SEPARATION AT 6400 MILES, AND THE NEW REPLACEMENT SPARE WITH TREAD SEPARATION AT ABOUT 400 MILES. 4 OUT OF 6 WITHIN 6800 MILES, 6 MONTHS. THE TRAILER MAKE IS A SKYLINE, LAYTON RAMPAGE, 26' TRAVEL TRAILER. THIS MAKE AND MODEL IS NOT AN OPTION ON THE PULL DOWN MENUS. DISREGARD REFERENCES TO STARCRAFT. *NM

I PURCHASED MY TRAILER IN OCTOBER OF '05 AS A NEW TRAILER WITH NEW CARLISLE SURE TRAIL TIRES SIZE ST175/80-13. I WAS MADE AWARE THAT THESE PARTICULAR TIRES WERE PRONE TO TREAD FAILURE AND BLOWOUT SO I ALWAYS CHECK THE PRESSURE BEFORE EVERY TRIP. ON THE WAY HOME FROM A CAMPING TRIP I STOPPED AT A REST AREA AND CHECKED THE TIRES AGAIN. I FELT EACH ONE FOR HEAT AND ANY ABNORMALITIES IN THE TREAD. ALL 4 LOOKED GOOD AND WERE ONLY WARM TO THE TOUCH. IT WAS 85 DEGREES OUTSIDE. 25 MILES LATER ONE BLEW, THROWING RUBBER ALL OVER WHICH CAUSED A MALFUNCTION IN THE TRAILER BRAKE SYSTEM. I WAS TRAVELING RIGHT AT 60 MPH AND THE TRAILERS WEIGHT WAS 20% UNDER THE WEIGHT RATINGS POSTED ON THE SIDEWALLS. I AM THE ONLY OWNER, THEY HAVE NEVER BEEN UNDER INFLATED AND NEVER OVER LOADED AND THEY HAVE LESS THAN 5000 MILES ON THEM. THE TIRES ARE DEFECTIVE AND NEED TO BE REPLACED. *JB

THE LEFT REAR TIRE ON MY CAMPER TRAILER FAILED TAKING THE ENTIRE TREAD CAP OFF THE TIRE. THE TREAD PUNCHED A HOLE IN THE BOTTOM OF THE TRAILER AND BROKE THE GRAY WASTE WATER DRAIN LINE OFF OF THE TRAILER. THE TRAILER WAS NOT OVERLOADED, TIRES WERE PROPERLY INFLATED AND APPEARED TO BE IN GOOD CONDITION. THE OUTSIDE AIR TEMPERATURE WAS ABOUT 90 DEGREES. AFTER REPLACING THE TIRE WITH THE SPARE, ALSO A CARLISLE, WE CONTINUED ON OUR WAY. LESS THAN AN HOUR LATER A TIRE ON THE RIGHT FRONT OF THE TRAILER FAILED, ALSO LOSING THE ENTIRE TREAD CAP. THIS TREAD WRAPPED AROUND THE AXLE AND SO WAS SAVED AND SHOWN TO THE TIRE DEALER WHERE TWO REPLACEMENT TIRES WERE PURCHASED. THEY COULD FIND NO OBVIOUS CAUSES FOR THE FAILURE. ON OUR RETURN TRIP, THE SPARE THAT HAD REPLACED THE TIRE ON THE FIRST BLOWOUT, FAILED. THIS TIRE WAS IN NEW CONDITION AND HAD NEVER BEEN ON THE GROUND BEFORE. OUTSIDE AIR TEMPERATURE THIS TIME WAS 62 DEGREES, THE OTHER 3 TIRES WERE ALL COLD TO THE TOUCH. WE HAD BEEN ON THE ROAD LESS THAN AN HOUR, EARLY IN THE MORNING. UNFORTUNATELY, THIS FAILURE AGAIN ON THE LEFT REAR, TOOK OUT THE REPLACED GRAY LINE AND PUNCHED AN EVEN LARGER HOLE IN THE FLOOR OF THE TRAILER, WHICH HAD ALSO BEEN REPAIRED. THIS TIME THE ENTIRE TREAD CAP WAS NOT LOST, BUT ABOUT A HALF OF THE TREAD CAP IS MISSING. *NM

MY FAMILY AND I WERE HEADED TO VACATION AT THE BEACH APPROXIMATLY 230 MILES FROM HOME. BOTH TIRES ON DRIVERS SIDE BLEW OUT 20 MILES FROM OUR DESTINATION. LUCKILY I BROUGHT TWO SPARES. WHEN LEVELING OUR STARCRFT TRAVEL TRAILER I NOTICED ONE TIRE ON PASSENGER SIDE HAD LARGE CHUNKS OF RUBBER MISSING AND RADIAL WIRES SHOWING, AS WELL AS WIRES COMING THROUGH THE SIDEWALL. I SPENT THREE DAYS AND $236.00 TRYING TO FIND TIRES. I ALWAYS CHECK FOR PROPER AIR PRESSURE AND FOR DEFECTS BEFORE GOING ON THE ROAD. THE BAD TIRES HAD LESS THAN 1500 MILES AND ARE CARLISLE 175/80/R13 DOT DB 1U H12R 1502. I DID HAVE A BLOWOUT A YEAR BEFORE WITH THE SAME TIRES. NOW I HAVE NO CARLISLE TIRES ON ANY PRODUCT THAT I OWN. *JB

DT*: THE CONTACT OWNS A 2004 STARCRAFT CENTENNIAL TRAILER. WHILE THE CAMPER WAS BEING PULLED, MATERIALS INSIDE THE FRONT STORAGE BIN SHIFTED ON TOP OF THE INTERIOR LIGHT. THE LIGHT OVERHEATED, AND CHARRED ALL THE SURROUNDING MATERIALS. THE CONTACT IS UNAWARE OF HOW LONG THE MATERIALS WERE CHARRED. SEVERAL DAYS LATER WHEN THE INCIDENT WAS NOTICED, THE MATERIALS WERE MOVED AWAY FROM THE LIGHT. *AK

I SUSTAINED A COMPLETE BLOWOUT ON A LEFT REAR TIRE OF MY 2003 STARCRAFT ARUBA TRAVEL TRAILER THAT LEFT ME DANGEROUSLY CLOSE TO I-20 TRAFFIC CHANGING A TIRE. I PROCEEDED TO THE NEXT TOWN AND HAD TD TIRES IN VICKSBURG MS EXAMINE ALL CARLISLE 205/75-14 TIRES ON THE GROUND AND FOUND THE 3 OTHER TIRES WITH SEPARATION AND UNUSUAL WEAR PATTERNS. I WAS FORCED TO PURCHASE 4 TIRES FROM THE TIRE COMPANY COSTING $384.00 TO PROCEED HOME 350 MILES TO DALLAS. THE TIRES HAD APPROXIMATELY 5,000 TO 6,000 MILES ON THEM. CARLISLE ASKED ME TO SHIP TIRES TO THEM FED EX AND THEY OFFERED ME 153.00 FOR ALL 4 TIRES. THIS IS AN INSULT AFTER SO MUCH TROUBLE AND DANGER. MANY DRIVERS ARE COMPLAINING ABOUT CARLISLE TIRES. *NM

DT: 2005 STARCRAFT HOMESTEAD RANCHER, TRAVEL TRAILER, THE CONSUMER WAS TRAVELING FROM SOUTH CAROLINA BACK TO MICHIGAN, WHILE IN VIRGINIA THE CONSUMER HAD NOTICED THAT THE TONGUE OF THE TRAILER WAS STARTING TO BEND, AFTER GOING ABOUT 40 MILES DOWN THE ROAD THE TRAILER HAD STARTED TO DROP IN THE FRONT, THE TONGUE STARTED TO CRACK ALONG THE PART THAT CONNECTED TO THE TRAILER, THE CONSUMER HAD CONTACTED THE INSURANCE COMPANY WHO HAD THE TRAILER TOWED TO A STORAGE LOT, THE CONSUMER HAD TAKEN PICTURES OF THE TRAILER. THE CONSUMER HAD TAKEN THE TRAILER TO THE DEALERSHIP WHERE IT WAS PURCHASED. THE DEALER CONTACTED THE MANUFACTURER. THE CONSUMER BELIEVES THAT THE MANUFACTURER HAS ANOTHER COMPANY PRODUCING THE TRAILER FOR THEM, STARCRAFT HAS CONTACTED THAT COMPANY, THE CONSUMER IS UNSURE OF THE COMPANY S NAME. THE DEALER TOLD THE CONSUMER THAT THEY WOULD REPLACE THE TONGUE ON THE TRAILER, THE TRAILER SHOULD EITHER BE ON THE WAY TO BE REPAIRED OR CURRENTLY AT THE DEALERSHIP, THERE WERE NO PROBLEMS WITH THE TONGUE OF THE TRAILER WHEN THE CONSUMER HAD STARTED ON THEIR TRIP, THE CONSUMER DOES NOT FEEL THAT THIS WILL MAKE THE TRAILER SAFE, THE CONSUMER HAD PURCHASED THE TRAILER NEW, THIS WAS THE FIRST TRIP THE CONSUMER HAD TAKEN THE TRAILER ON. *AK *NM