2019 SUBARU ASCENT Complaints

TL* THE CONTACT OWNED A 2019 SUBARU ASCENT. THE CONTACT STATED WHILE DRIVING AT 35 MPH THE CONTACT CRASHED THE VEHICLE WITH ANOTHER VEHICLE HEAD ON. UPON IMPACT NO AIR BAGS WERE DEPLOYED AND SOS EMERGENCY DID NOT WORK. 4 PERSONS WERE INJURED IN THE IMPACT WHICH REQUIRED MEDICAL ATTENTION. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO INSURANCE LOT, WHERE IT WAS DIAGNOSED WITH BEING TOTALED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS NOT AVAILABLE. *DT*JB*DT CONSUMER STATED THERE WAS MULTIPLE FAILURES.*JB*JB*JB

THE FIRST DAY I PURCHASED MY VEHICLE, I ARRIVED AT HOME AND HAD A RUN ON MY WINDSHIELD. WITHIN A COUPLE OF HOURS, IT RAN MORE.

THE TAILPIPE EXHAUST SMELLS STRONGLY LIKE GASOLINE. THE FUMES WILL ALSO COME THROUGH THE CABIN VENTS IF AIR CIRCULATION IS TURNED OFF.

MY BARELY 2-YEAR CAR CONTINUES TO HAVE ELECTRICAL ISSUES. IT REFUSED TO START FOR THE 4TH OR 5TH TIME OVER THE LAST SEVERAL MONTHS... TWICE IN THE PAST WEEK. ONE, PARTICULAR INSTANCE FROM THIS PAST WEEK, I DROVE ABOUT A MILE TO MY LOCAL LIBRARY TO DO CURBSIDE PICKUP. I TURNED OFF MY CAR WHILE I WAITED 2 MINUTES FORTHE LIBRARIANS TO DELIVER MY BOOKS. I HAD MY TWO SMALL CHILDREN IN THE CAR. MY CAR WOULD NOT START BACK UP. I DIDN'T SEE THIS AS A PROBLEM AS A FEW MONTHS AGO I PURCHASED A PORTABLE JUMP STARTER BECAUSE I HAVE BEEN HAVING SO MANY ISSUES WITH MY FAIRLY NEW CAR. WELL, I COULDN'T ACCESS MY JUMPER BECAUSE IT WAS IN MY TRUNK WHICH CAN ONLY BE OPENED WHEN THE CAR HAS POWER. IT, OF COURSE, WAS RAINING, SLEETING AND SNOWING WHILE ALL THIS WAS HAPPENING AND MY CHILDREN WERE SCREAMING AND CRYING. THANKFULLY, ONE OF THE LIBRARIANS HAD NOTICED I WAS HAVING A PROBLEM AND WAS ABLE TO GIVE ME A JUMP. THIS IS PROBABLY THE 4TH OR 5TH INSTANCE IN THE PAST 6 MONTHS. HOWEVER, THIS IS THE FIRST TIME WHEN MY CAR WAS STARTED AND THEN WOULDN'T RESTART. USUALLY THE INSTANCE OCCURS IN MY DRIVEWAY. FRUSTRATED, I MADE AN APPOINTMENT AT MY LOCAL SUBARU DEALERSHIP FOR THE FOLLOWING DAY, (FEBRUARY 19) TO SEE WHAT THE HECK WAS GOING ON, THEY SAID THEY DID A DIAGNOSTIC AND CAME UP WITH EVERYTHING BEING NORMAL. I WENT HOME AND A FEW HOURS LATER MY FAMILY AND I DECIDED TO TAKE A LONG WEEKEND OUT OF TOWN. THE CAR WAS PACKED, KIDS WERE IN THEIR CARSEATS AND MY CAR WOULD NOT START. PAYING $50K+ FOR A CAR THAT WON'T EVEN START IS BEYOND FRUSTRATING. I KNOW SOMEONE WHO HAS THE SAME CAR AND HAS BEEN HAVING THE EXACT SAME ISSUES. PLEASE LET ME KNOW IF YOU HAVE ANY ADVICE FOR ME OR ANY SUGGESTIONS OF NEXT STEPS I SHOULD TAKE.

MY WINDSHIELD CRACKED WHILE STATIONARY IN THE DRIVEWAY. WE DID NOT IDENTIFY ANY CRACKS OR CHIPS IN THE WINDSHIELD THAT COULD HAVE CAUSE THIS. THE CRACK STARTED AT THE TOP DRIVER SIDE CORNER OF THE WINDSHIELD.

I HAVE HAD MANY MANY TIMES THAT THE BATTERY ON MY NEW CAR HAS DIED IF IT HAS NOT BEEN DRIVEN DAILY. I HAD THE SHOP TEST THE BATTERY THE LAST TIME IT WAS IN AND THEY SAID THERE WAS NO PROBLEM. THE CAR BATTERY HAS DIED AT LEAST 5 TIMES SINCE I PURCHASED THE VEHICLE NEW IN JULY 2019. I HAVE BEEN MADE AWARE OF A CLASS ACTION LAWSUIT REGARDING THIS ISSUE. MY CAR HAS DIED AGAIN THIS WEEK. I AM WORKING FROM HOME AND WITH THE MASSIVE SNOW, I DID NOT DRIVE THE CAR FOR A FEW DAYS AND NOW IT IS DEAD.

I HAVE REQUIRED 6 JUMPSTARTS IN THE LAST 7 MONTHS. THE VEHICLE IS TWO YEARS OLD.

MY WINDSHIELD WAS HIT BY SOME SOFT, SMALL DEBRIS AND CRACKED. I LEARNED THAT THIS IS AN ISSUE WITH A LOT OF OWNERS THEREFORE WANTED TO FILE A COMPLAINT. WHILE IT HAPPENE

SEVERAL TIMES OUR 2019 SUBARU ASCENT BATTERY HAS DRAINED DOWN TO LOW LEVELS REQUIRING JUMP STARTS. THIS LAST TIME WAS THIS WINTER AND -15 DEGREES OUTSIDE AND WAS VERY DANGEROUS FOR HER. THE ALTERNATOR DOES NOT SEEM ABLE TO KEEP UP WITH THE LOAD. I HAVE HEARD OF MANY OTHER PEOPLE HAVING THIS PROBLEM. IT SAT OVERNIGHT ON BOTH OCCASIONS.

MY CAR IS 1.5 YEARS OLD AND THE BATTERY DIED IN ME AND LEFT ME STRANDED. CAR STARTED AFTER BEING JUMPED. I USED MY TRICKLE CHARGER AND IT IS TELLING ME THAT BATTERY IS BAD. CAR ELECTRICAL SYSTEM WAS ACTING STRANGE AND NOT TURNING OFF ALL SYSTEMS WHEN CAR WAS TURNED OFF. THIS PROBABLY DRAINED BATTERY.