2019 SUBARU ASCENT Complaints

WINDSHIELD EASILY CRACKS AND CHIPS LEADING TO UNSAFE WINDSHIELD AND POOR VISIBILITY. IT HAS HAPPENED WHEN IN MOTION AND WHEN NOT IN MOTION. THIS HAS HAPPENED MULTIPLE TIMES AND I AM UNABLE REPLACE IT EACH TIME.

WHEN DRIVING IN LOW SPEEDS, THE CAR IS VERY JUMPY AND SEEMINGLY INCONSISTENT WITH THE AMOUNT OF FUEL DELIVERED TO THE PEDAL. THE CAR SEEMS LIKE IT WILL ALMOST STALL OUT, THEN I HAVE TO PUSH THE GAS PEDAL FURTHER DOWN TO DELIVER MORE GAS, BUT THEN IT MAKES ME GO TO FAST AND JUMPS.

TL* THE CONTACT OWNS A 2019 SUBARU ASCENT. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED INSIDE OF THE GARAGE, THE VEHICLE FAILED TO START. THE CONTACT ASKED HER SON TO JUMP START THE VEHICLE. THE CONTAC'S SON JUMPED THE BATTERY AND THE VEHICLE RESUME NORMAL OPERATION. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE PRIOR TO THE VEHICLE BEING DIAGNOSED AT WHITE BEAR SUBARU. THE CONTACT STARTED THE VEHICLE AND DROVE TO WHITE BEAR SUBARU (3505 HIGHWAY 61 N, VADNAIS HEIGHTS, MN 55110) WHERE THE VEHICLE WAS DIAGNOSED AND IT WAS DETERMINED THAT THE BATTERY WAS DEFECTIVE. THE BATTERY WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000.

VEHICLE BLOWS OUT WHITE SMOKE UPON START UP, THIS IS A HIT AND MISS PROBLEM. THIS IS AFTER THE VEHICLE HAS BEEN PARKED OVER NIGHT, BUT HAS OCCURRED AFTER PARKED FOR A COUPLE OF HOURS, IT HAS BEEN SENT TO THE DEALER SEVERAL TIMES

MY WIFE AND I PURCHASED A NEW SUBARU ASCENT IN FEBRUARY OF LAST YEAR. SINCE THEN INTERMITTENTLY THERE IS A LARGE BLUE/GRAY CLOUD OF SMOKE THAT COMES FROM THE EXHAUST WHEN THE CAR IS STARTED. HAVE TAKEN THE CAR TO THE LOCAL DEALER FOR REPAIR 4 TIMES AND THEY REPLACED A PART THE FIRST TIME BUT SINCE THEN SAID THAT THEY ARE NOT ABLE TO REPLICATE THE PROBLEM. ACCORDING TO THE ASSISTANT SERVICE MANAGER AT THE DEALER THEY HAVE SEEN THIS PROBLEM BEFORE AND SUBARU AMERICA IS ALSO AWARE BUT HAVE SAID "(THAT THERE IS NO FIX FOR THIS PROBLEM)". AT THE SECOND AND THIRD VISITS THEY HAD SAID "(THEY WERE GOING TO CHANGE A PART IN THE CAR BUT THEN DECIDED NOT TO BECAUSE THE REPRESENTATIVE FROM SUBARU OF AMERICA SAID IT WOULD NOT HELP)". THE SERVICE REPORTS FOR THESE VISITS ONLY STATE THAT THEY ARE NOT ABLE TO REPLICATE THE PROBLEM. THE DEALER THEN SAID THAT ANY SOLUTIONS WOULD HAVE TO COME FROM SUBARU OF AMERICA. ACCORDING TO SUBARU OF AMERICA THEY HAVE NOT SEEN THIS PROBLEM BEFORE AND THEY OFFER NO REMEDY. FROM WHAT I HAVE LEARNED THIS PROBLEM SEEMS TO BE KNOWN TO SUBARU. I KNOW OF ONE PERSON THAT STATES HIS "ENGINE BLEW" ([email protected]) AFTER HE HAD HIS CAR EVALUATED BY SUBARU, AFTER MANY MONTHS THEY AGREED TO REPLACE HIS ENGINE. HERE ARE SOME COMMENTS FROM OTHERS EXPERIENCING THIS PROBLEM HTTPS://WWW.ASCENTFORUMS.COM/THREADS/NEW-ASCENT-UNEXPECTED-BLUE-SMOKE-FROM-EXHAUST-AT-START-UP-AND-ACCELERATION.8920/ HERE'S A LINK TO VIDEOS OF MY CAR: HTTPS://WWW.DROPBOX.COM/SH/FTDE39F4RSZ3V5E/AACLJXFUCHHFBRAB-JKSEFHIA?DL=0 AS WELL AS A LINK TO A YOUTUBE THREAD WITH OTHERS STATING A NEW ENGINE WAS NEEDED. HTTPS://WWW.YOUTUBE.COM/WATCH?V=E8CN3D4EJIC I BELIEVE THIS PROBLEM MIGHT POSE AN IMMINENT RISK TO ANY DRIVERS OF THIS VEHICLE AND WOULD WELCOME ANY HELP ENCOURAGING SUBARU TO TAKE THIS MATTER SERIOUSLY. THANKS

THE BATTERY HAS REPEATEDLY BEEN DRAINED TO THE POINT WHERE THE CAR WILL NOT START. THE CAUSE APPEARS TO BE LEAVING THE TAILGATE OPEN WITH THE ENGINE OFF FOR AN EXTENDED PERIOD OF TIME, EVEN IF I TURN OFF THE SMALL CARGO LIGHT AND SOME LIGHT TI AVOID BATTERY DRAIN WHILE THE TAILGATE IS OPEN. THIS HAS HAPPENED AT LEAST 4 TIMES AND REQUIRED ME TO JUMP START THE CAR. THE DEALERSHIP REPLACED THE BATTERY AFTER ONE OF THESE INCIDENTS AND TOLD ME THE BATTERY HAD BEEN SEVERELY DEPLETED, NECESSITATING REPLACEMENT. THE MOST RECENT TIME THIS HAPPENED, AFTER I JUMP STARTED THE CAR THE CHECK ENGINE LIGHT STAYED ON AS DID ALL WARNING LIGHTS FOR THE EYESIGHT SAFETY SYSTEMS THE X MODE TRACTION CONTROL SYSTEM, AND THE EYESIGHT SYSTEM DID NOT FUNCTION. IT HAS BEEN FORTUNATE THAT EVERY TIME THIS HAS HAPPENED I'VE BEEN AT HOME WHERE I COULD JUMP START THE CAR. IF THIS HAPPENS ON A TRIP WE WOULD BE STRANDED.

CURRENTLY MY CAR IS BEING REPAIRED AT SUBARU DEALERSHIP HAD ISSUES WITH VIBRATION THEY ARE SEEING IF IT'S A TRANSMISSION PROBLEM APPARENTLY THERE WAS A RECALL WITH THE 2019 SUBARU ASCENT I NEVER RECEIVED ONE BUT I AM HAVING TRANSMISSION ISSUES AND THEY ARE LOOKING INTO WHAT THE DEAL IS I'M JUST WONDERING WHY I NEVER GOT A RECALL THIS IS DANGEROUS GOD FOR BID MY CAR OR TO SLOW DOWN OR STOP WHEN I'M DRIVING I DON'T UNDERSTAND WHY I NEVER GOT THE NOTICE

HAIRLINE CRACK ON WINDSHIELD. UNKNOWN HOW AND WHEN IT STARTED. NOTICED WHEN I ENTERED THE CAR IN EVENING.

OUR CAR IS ABOUT A YEAR OLD AND THE CAR BATTERY HAS NOW DIED 3 TIMES. IT STARTED WHEN CAMPING WHEN OPENING AND SHUTTING THE LIFT GATE FOR UNLOADING. WE DON'T KEEP THE BACK END OPEN TO PREVENT CHIPMUNKS GETTING INTO THE CAR FOR FOOD, SO IT WAS NOT LEFT OPEN AND THE LIGHTS DRAINED IT. WE HAVE HAD TO PURCHASE JUMPER CABLES AND A BATTERY CHARGER SO WE DON'T GET STRANDED AGAIN IN THE MOUNTAINS OR OUR DRIVEWAY. WE TOOK IT TO THE DEALERSHIP AND THEY SAID NOTHING WAS WRONG WITH THE BATTERY AND THEY SAW NO DRAIN ON IT. MAYBE THEY WILL COME JUMP OUR CAR WHEN WE NEED IT NEXT.

I PURCHASED THE SUBARU ASCENT 2019 IN SEPTEMBER OF 2018. RECENTLY WHILE TRAVELING AT HIGHWAY SPEEDS AND APPLYING THE BRAKES A STRONG VIBRATION RESULTED WHILE BRAKING. I TOOK THE CAR TO THE SUBARU DEALER AND WAS TOLD THE ROTORS NEEDED TO BE TURNED. THE CAR ONLY HAS 14,000 MILES AND THE BRAKES ARE ALREADY FAILING.