2019 SUBARU ASCENT Complaints

There is a chronic leak in the sunroof. This causes water to run down the C pillar under the carpet. The carpet has 3 inch thick molded foam attached to the bottom. The water sits in the metal floorboard pan, under the molded foam, so it sucks it up like a sponge, but the carpet never gets wet and shows signs of a leak. The dealer has serviced the sunroof yet it continues leak every time. The vehicle stays moldy and strong smells of mold never go away, also the thick foam won’t dry completely out due to the design of the flooring underlay.

Car has been not able to roll up driver side window for a year randomly. Suddenly 3 years old and battery is draining and RAB and Eyesight and engine light on. Took in and saying can’t replicate window after they DID replicate it 3 months ago and did not solve issue. Did battery parasitic draw and numerous parts of car are draining battery. Cannot find source.

The contact owns a 2019 Subaru Ascent. The contact stated while driving approximately 15 MPH, the vehicle lost motive power and stalled. No warning lights were illuminated. The vehicle failed to restart and was towed to the residence. The vehicle was then towed to a local dealer to be serviced under NHTSA Campaign Number: 22V907000 (Electrical System). The contact was made aware that the VIN was also included in NHTSA Campaign Number: 21V955000 (Power Train); however, the mechanic was unable to complete the recall repair because the vehicle had a Salvage Title. The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 20,000.

Car system drains battery for no reason. Opening a trunk or door for a 5-10min to load or unload vehicle is enough to drain a new full battery. This can leave people stranded in parks and remote areas. We have had the battery checked and verified it is good. This problem has happened multiple times on our Ascent.

Battery drains and goes dead at least once a month. Battery was replaced by dealer and still having battery drain issues.

The contact's wife owns a 2019 Subaru Ascent. The contact stated that the front passenger’s seat air bag sensor would intermittently fail to recognize his granddaughter seated in the passenger’s seat. The vehicle was taken to a dealer where the air bag switch was recalibrated; however, the failure persisted. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 37,097.

I parked my Ascent rear facing inside of my garage to unload my groceries. When i opened my hatch at the front button, the hatch only opened halfway. The hatch would not close with the push of the button and had to be closed manually. Once I returned to my Ascent to go somewhere, the hatch sensor beeped repeatedly, while driving, until coming to a complete stop. Once driving continued, the sensor continued beeping. This occurred with two straight vehicle drives. The entire course of the drive. I parked the Ascent in my garage and returned to the car the next morning and the Ascent would not start. AAA came to do a jumpstart with no remedy. We replaced the battery with a new, borrowed battery and the car started immediately with no beeping. We charged the old battery and replaced the new battery and the Ascent had no other issues, including easy startup and no beeping. There were no warning lights for any of the issues including the hatch or the battery.

The contact's wife owns a 2019 Subaru Ascent. The contact stated that upon entering the vehicle, a crack was seen forming from above the rear-view mirror. The contact stated that there were no impacts to the windshield to cause the crack. The contact stated that the crack was expanding and extending down near the hood of the vehicle. The vehicle was not taken to an independent mechanic or a local dealer to be diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 60,000.

2019 SUBARU ASCENT. CONSUMER WRITES IN REGARD TO TO NHTSA SAFETY RECALL 21V-955. THE CONSUMER RECEIVED A RECALL NOTICE AND WAS INFORMED BY THE DEALER TO WAIT FOR THE 2ND RECALL NOTICE. WHILE DRIVING 50MPH ON HIGHWAY, THE CAR JOLTED FORWARD, CONSUMER HIT HER HEAD AND WAS KNOCKED UNCONCIOUS.

On speeds of about 70+, both on cruise control and off, car jerks for about 5-10 seconds when accelerating on steep hills. It also happens after the car has been driving for more than 1hr or so. Fuel consumption is about 19-20mpg regardless of highway only driving contrary to advertised