2021 SUBARU CROSSTREK Complaints
View complaints related to 2021 SUBARU CROSSTREK. The complaints found here are submitted by actual consumers with first hand experience. There are more than 110 complaints submitted for the 2021 SUBARU CROSSTREK. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2021 SUBARU CROSSTREK- Roswell, GA
Windshield developed large crack starting on lower passenger side and moving along to lower center of windshield. No incident of a rock or other object hitting windshield. A cracked windshield is a safety concern. Car is going in to dealership to have glass replaced this week. Crack appeared June 2023.
Source: NHTSA WEB SITE -
2021 SUBARU CROSSTREK- Allenwood, NJ
When slowing down the vehicle almost down shifts causing it to lurch forward. Notified Subaru and took to 2 dealers which were all no help. Subaru of America did NOTHING to assist
Source: NHTSA WEB SITE -
2021 SUBARU CROSSTREK- Ocean Park, WA
The windshield was hit by a rock and within 12 hours, a 6" crack developed near the lower part of the windshield. Over the course of the next two weeks, the crack has continued across the entire lower area of the windshield. The windshield is due to be repaired within the next couple of days.
Source: NHTSA WEB SITE -
2021 SUBARU CROSSTREK- Downey, CA
Check engine light. Code showing P2682 and P26a3. There is an issue with the Thermo Control Valve for the MY21 Crosstrek. This is also affecting the Forester and Outback. See this thread: https://www.subaruforester.org/threads/2019-thermo-control-valve-assembly-and-warranty-merged-thread.823510/ Subaru should replace and install the new part regardless if the vehicle is no longer under warranty if a customer TCV has issues. There are customers who have had to pay anywhere between $1500-$2000+ to have this fixed/replace by the Subaru dealer.
Source: NHTSA WEB SITE -
2021 SUBARU CROSSTREK- North Pole, AK
The sunroof exploded while driving causing glass to fall into the cabin onto the driver and passenger seats (while driving at highway speeds) and glass shards flew off the back of the car. The car has not been repaired as of yet. The Subaru dealership told me this has happened 4 times this year in my small town alone. I am currently working with insurance to get the glass replaced. The Subaru dealership put plastic over part of the sunroof to keep it from leaking water when it snows and rains. There were no warning lights, symptoms or messages prior to the incident.
Source: NHTSA WEB SITE -
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2021 SUBARU CROSSTREK- GARDNERVILLE, NV
The windshield cracked while the car was parked overnight in my attached, residential garage. The crack formed in front of the passenger seat, starting at the bottom edge of the windshield and running up about 6 inches. There were no chips or recent (as in several weeks) impacts to the windshield.
Source: NHTSA WEB SITE -
2021 SUBARU CROSSTREK- Medfield, MA
Engine shut off at a stop sign and the dashboard lit up like a Christmas tree with alarms sounding. Couldn’t get car restarted. Towed to Subaru dealer and they said there was a connector cable to the starter that was defective. Replaced at no cost.
Source: NHTSA WEB SITE -
2021 SUBARU CROSSTREK- Jacksonville, FL
The engine part that seems to be the issue is the starter. The car has an auto cut off when stopped at lights and other times you stop the car. The car's engine is supposed to restart as soon as you take your foot off the brake. As the car's engine heats up, the car's engine does not start immediately after removing your foot from the brake. The issue becomes greater the longer the engine has been running. On longer drive times, the engine hesitates enough that it seems like it might not start. The dealer has replaced the original starter due to the same issue. The new starter is less than 3 months old and the problem is again happening. No warning lights or indications that the engine will not start immediately upon removing your foot from the brake. The greater amount of time for the engine to restart has made pulling out into traffic when there is a clearing to pull out has become a safety concern as the pause is enough at times to now make the gap no longer large enough to pull out safely.
Source: NHTSA WEB SITE -
2021 SUBARU CROSSTREK- San Francisco, CA
We were driving on a major highway today and the sunroof of my Subaru Crosstrek randomly exploded with a loud bang. Glass shattered everywhere in the car, covering us passengers with shards. Thankfully no one was hurt and we were able to pull off safely and remove the shards from our clothing and seats, but I could easily see this situation causing significant harm if it were to happen again. I have photos and my vehicle is available for inspection. A simple google search reveals that there are tons of people with Subarus who have had the same experience with a randomly exploding sun roof. The vehicle has not yet been inspected by the dealer or manufacturer but I am bringing it in ASAP. The car is 1 year old and there were no symptoms of the problem prior to failure.
Source: NHTSA WEB SITE -
2021 SUBARU CROSSTREK- Jenks, OK
bought the car last week and I got a crack on the windshield from a small rock. I did an insurance claim that I have an appt for next Wednesday and while driving to work another pebble hit the windshield. So the first crack has not even been fix and I got another one. In my years of driving I have never had this issue.
Source: NHTSA WEB SITE