2004 SUBARU FORESTER Complaints

HELLO, THIS IS THE SECOND 04 SUBARU FORESTER I HAVE OWNED THAT HAS A FAULTY SOLDER AIRBAG CONNECTION CAUSING THE AIRBAG LIGHT TO BE ON AND LIKELY DISABLING SOME OR ALL OF THE AIRBAG SYSTEM. THAT IS VERY HIGH LIKELIHOOD THAT MOST OF THESE 03-04 VEHICLES ARE AFFECTED. WHY IS THERE NOT A RECALL TO ADDRESS THIS SAFETY FAILURE? BELOW IS THE DOCUMENTATION FOR THE LACK OF RESPONSE FROM SUBARU OF AMERICA. ATTACHED IS A PDF OF THE TSB FOR THIS ISSUE. HI [XXX], THANK YOU FOR CONTACTING SUBARU OF AMERICA. I APPRECIATE THE OPPORTUNITY TO BE OF ASSISTANCE. I CAN CONFIRM THAT I HAVE DOCUMENTED THE CONCERNS YOU HAVE RELATED TO YOUR VEHICLE, INCLUDING YOUR REQUEST TO HAVE A RECALL ISSUED CONCERNING THE PROBLEM DESCRIBED IN TSB 17-07-04. SHOULD YOU HAVE ANY FURTHER QUESTIONS OR CONCERNS, FEEL FREE TO REACH OUT TO US BY REPLYING TO THIS EMAIL OR CALLING US AT 1-800-782-2783. SINCERELY, [XXX] SUBARU OF AMERICA, INC. CUSTOMER/RETAILER SERVICES DEPARTMENT 1-800-SUBARU3 (1-800-782-2783) SERVICE REQUEST NUMBER:[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

HAVE GAS SMELL WHICH I CANNOT FIND THAT IS ONGOING. I DID HAVE A GAS LINE REPAIR ON A GAS PRESSURE LINE THAT BURST THAT WAS LOCATED BEHIND THE REAR SEAT BUT STILL HAVE AN ONGOING GAS SMELL WHEN I FILL THE GAS TANK. I SEE MANY COMPLAINT REGARDING GAS SMELL FOR THIS YEAR VEHICLE SO I AM ALSO POSTING. I DO NOT SEE A RECALL REGARDING GAS SMELL BUT WITH ALL THE COPLAINTS THERE SHOULD BE ONE. ITS UNKNOWN AS TO WHAT IS THE PROBLEM.

12-2017; DRIVING , STRAIGHT AT 40MPH, STATE HIGHWAY, RIGHT CONTROL ARM SNAPPED , ALMOST LOST CONTROL, RIGHT TIRE WAS BOUNCING BUT WAS ABLE TO STOP. TOWED CAR TO SUBARU DEALER , CARBONE, UTICA, NY. CONTACTED SUBARU OF AMERICA CASE # 1-28524133057. WAS DIRECTED TO HAVE DEALER INSPECT DAMAGE. DEALER INSPECTED DAMAGE RT. CONTROL ARM BROKEN, SEPERATED, FRONT AXLE ASSEMBLY DAMAGED, STABILIZER LINK DAMAGED AND LEFT CONTROL ARM EXTREMELY RUSTED. SOA WILL PROVIDE ALL PARTS BUT I WILL HAVE TO PAY LABOR. OK HAD WORK DONE, ALL PARTS WERE NEW EXCEPT AXLE (REFERB.) . NOTE; RUST COAT FIX WAS DONE 2012. PER RECALL. (SPRAY RUST PROOF ON AN ALREADY SUSPECT PART NOTED IN A NHTSA DIRECTIVE). PRESENT DAY: CALLED SOA AND INQUIRED AS TO WHY I HAD TO PAY LABOR? I RECENTLY NOTICED THE RECALL VERBAGE , STATES; REPAIRS WILL BE HANDLED BY DEALER RUSTPROOF OR REPLACE THEM WILL BE FREE OF CHARGE. SOA SAID MY CAR IS TOO OLD AND HAS TOO MANY MILES ( 130, 214) AND WE GAVE YOU GOOD WILL. NO FURTHER GOOD WILL PROVIDED. AND SUBARU CLAIMS , '98 PERCENT OF SUBARU VEHICLES SOLD IN THE LAST 10 YEARS ARE STILL ON THE ROAD TODAY.' ???? IS THIS AN ADMISSION THE VEHICLE HAS LONGEVITY? I PLAN ON DISCUSSING THIS FURTHER WITH THE SUBARU DEALER (CARBONE) AND IF NO SATISFACTION WILL FILE IN SMALL CLAIMS COURT TO GET MY MONEY BACK FOR THIS FREE SERVICE.

THE RUBBER INJECTOR LINES RUNNING BELOW THE INTAKE MANIFOLD ON THE TURBOCHARGED (XT) MODEL, INCLUDING MY VEHICLE, ARE WELL KNOWN TO DEVELOP A DANGEROUS LEAK. EITHER THE RUBBER DRIES OUT OR THE FACTORY CLAMPS LOOSEN UP OVER TIME, LEAKING GASOLINE ONTO THE ENGINE BLOCK. THIS IS A VERY DANGEROUS DESIGN FLAW THAT HAS BEEN RECOGNIZED AS AN ISSUE ON THE IMPREZA BUT YOU FORGOT ABOUT FOERESTER OWNERS, SUBARU! SHAME ON YOU.

DURING COLD WEATHER, WHILE AT A STOP AND IN MOTION, THERE IS A STRONG FUEL SMELL INSIDE THE CABIN. THE SOURCE WAS DETERMINED TO BE THE FUELS LINES AND SPECIFICALLY THE FITTINGS ON THE LINES. DURING COLD WEATHER, EITHER THE FITTINGS OR THE HOSES CONTRACT, CAUSING FUEL TO LEAK IN THE ENGINE BAY, NEAR THE HOT HEADERS AND HOT TURBO.

MY DAUGHTER (DRIVER) AND A PASSENGER PULLED SLOWLY OUT OF OUR DRIVEWAY IN REVERSE, HEADING OFF TO COLLEGE (100 MILES AWAY) BUT JUST AFTER PULLING OUT IN THE STREET, THE RIGHT FRONT LOWER CONTROL ARM OF HER 2004 SUBARU FORESTER BROKE IN HALF DUE TO RUST/CORROSION. I WAS ABLE TO INCH THE CAR BACK INTO MY GARAGE AND ON JACKS ONLY TO FIND THE RIGHT LOWER CONTROL ARM BROKE IN HALF. I CHECKED THE OTHER LOWER LEFT CONTROL ARM AND IT WAS VERY RUSTED. I HAD THE VEHICLE TOWED TO THE NEAREST SUBARU DEALER. THE SUBARU DEALER NOTIFIED ME THAT SUBARU RECALL WVX-34: FRONT LOWER CONTROL ARM/TRANSVERSE LINK, ISSUED 09/11 HAD BEEN COMPLETED FOR THIS 2004 FORESTER IN 12/11. I WAS TOLD THAT THE LOWER CONTROL ARMS WERE NOT REPLACED IN 2011, BUT THAT THE LOWER CONTROL ARMS WERE TREATED WITH THE RECALL-PRESCRIBED RUST/CORROSION PREVENTION. THIS "FIXED" RECALL LASTED ONLY 7 YEARS! INITIALLY, THE SUBARU DEALERSHIP WOULD NOT COVER THE COST TO REPLACE THE LOWER CONTROL ARMS; HOWEVER, AS I PLACED A CALL WITH SUBARU OF AMERICA (SOA), I RECEIVED ANOTHER PHONE CALL FROM THE DEALERSHIP STATING THAT THEY CONTACTED THEIR "REP" AND AGREED TO PAY 50/50 TOWARDS THE COST OF REPLACING BOTH FRONT LOWER CONTROL ARMS. I DISCUSSED THIS VERY UNSAFE ISSUE WITH TWO DIFFERENT SOA REPRESENTATIVES, ONE OF WHICH WAS A SUPERVISOR. SOA LET ME KNOW THAT I WOULD BE RESPONSIBLE FOR THE COST OF THIS REPAIR BECAUSE IT WAS A 2004. ARE YOU KIDDING ME? MY DAUGHTER WAS GETTING READY TO MAKE A DEADLY 100 MILE TRIP IN THIS VEHICLE CLAIMED TO HAVE BEEN "FIXED" BY SUBARU JUST SEVEN YEARS PREVIOUS. HOW NEGLIGENT IS THIS, COMING FROM A COMPANY CLAIMING TO HAVE MORE CARS ON THE ROAD THAN ANYONE ELSE AND SAFER THAN OTHERS? I HAVE FOUR SUBARUS (04' FORESTER, 05' FORESTER XT, 08 TRIBECA LTD., AND 2010 IMPREZA) AND I'VE LOST MY FAITH IN THIS ORGANIZATION. THIS IS A DEADLY RECALL THAT SOA IS IGNORING.

TL* THE CONTACT OWNS A 2004 SUBARU FORESTER. WHILE ATTEMPTING TO START THE VEHICLE IN COLD WEATHER, THE CONTACT NOTICED AN ABNORMAL FUEL ODOR UNDER THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

TL* THE CONTACT OWNS A 2004 SUBARU FORESTER. WHILE DRIVING 35 MPH, THE FRONT PASSENGER SIDE LOWER CONTROL ARM FRACTURED AND BECAME JAMMED IN THE WHEEL BED. AS A RESULT, THE WHEEL SEIZED AND THE VEHICLE SLID TO A STOP ON THE SHOULDER AFTER CROSSING LANES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE LOWER CONTROL ARM WAS SHREDDED AND THE CV AXLE AND ROTOR WERE ALSO DAMAGED. THE MECHANIC STATED THAT THE LOWER ARM FAILED DUE TO CORROSION AND RUST. THE CONTACT CALLED THE DEALER (AUTONATION SUBARU WEST, 16351 W COLFAX AVE, GOLDEN, CO 80401, (303) 578-6120) AND A SEARCH WAS PERFORMED FOR THE RESULTS OF AN UNKNOWN RECALL REPAIR THAT WAS PERFORMED WHEN THE VEHICLE WAS PREVIOUSLY OWNED. THE DEALER CONSIDERED THE REPAIR SUCCESSFUL; HOWEVER, THE FAILURE RECURRED. THE DEALER REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE RECALL REPAIR WAS PREVIOUSLY ADDRESSED AND THE FAILURES WERE UNRELATED. THE VEHICLE REMAINED AT THE INDEPENDENT MECHANIC AND THE REPAIRS WERE COMPLETED. THE FAILURE MILEAGE WAS 161,728. *TT

ANYTIME THE TEMPERATURE DROPS BELOW 60 DEGREES FAHRENHEIT THERE'S A STRONG SMELL OF GASOLINE INSIDE THE CAB OF THE VEHICLE. WHEN LOOKING UNDER THE HOOD I CAN SEE IT DRIPPING OUT OF SOMETHING UNDERNEATH THE INTAKE MANIFOLD. SEVERE GAS LEAK. NAUSEOUS AND DANGEROUS FUMES.

THE CONTROL ARM FELL OFF. THE BODY OF THE VEHICLE FELL TO THE GROUND. THE OTHER ONE IS ALMOST COMPLETELY RUSTED THROUGH. THE RECALL ON THIS PART ALLOWED THE DEALER TO USE THEIR DISCRETION TO EITHER REPLACE THE CONTROL ARMS, OR SPRAY RUST PROOFING OVER CORROSION, WHICH THEY DID. THIS OBVIOUSLY DOES NOT STOP THE RUSTING, AND IT EVENTUALLY RUSTED THROUGH. I LUCKILY WAS NOT INJURED. I AM QUESTIONING THE ADEQUACY OF THE EXISTING SAFETY RECALL. TO ALLOW THE DEALER TO DECIDE IF THE CORROSION IS LIGHT ENOUGH TO SIMPLY SPRAY RUST PROOFING OVER IT SEEMS LUDICROUS. RUST PROOFING DOES NOT STOP CORROSION FROM CONTINUING WHEN IT HAS ALREADY BEGUN. I CALLED SUBARU USA TO SEE IF THEY WOULD REPLACE THE CONTROL ARMS. THEY WOULD NOT, AND WOULD PROVIDE NO COMPENSATION, AS THEY FEEL THEIR RUSTPROOFING SATISFIED THE RECALL. THE SAFETY RECALL IS FOR THE LIFE OF A VEHICLE. IF THEIR RUSTPROOFING DID NOT FIX THE PROBLEM, WHICH IT OBVIOUSLY DID NOT, WHY SHOULDN'T THEY BE REQUIRED TO FIX IT CORRECTLY? CONTROL ARMS SHOULD NOT BE PERMITTED TO RUST AWAY AND FALL OFF A CAR! HOW DANGEROUS! I'M SURE I'M NOT THE ONLY VEHICLE OWNER WHOSE CONTROL ARMS EVENTUALLY ROTTED AWAY AFTER THE CORROSION WAS 'RUSTPROOFED' OVER BY SUBARU. SO DANGEROUS! I AM ASKING THAT SUBARU BE REQUIRED TO COVER THE COSTS OF THESE CONTROL ARMS! AND ALSO, I AM REQUESTING THE NHTSA TO AGREE AND ADVISE SUBARU THAT A SAFETY RECALL ACTION THAT DOES NOT ULTIMATELY FIX THE SAFETY ISSUE SHOULD NOT BE CONSIDERED CLOSED/COMPLETED.