2019 SUBARU IMPREZA Complaints

WINDSHIELD CRACKED FOR A THIRD TIME IN 2 YEARS. WINDSHIELD IS AN OEM SUBARU CARLEX WINDSHIELD. VEHICLE WAS ON THE FREEWAY AND THE CRACK APPEARED WITH 15 INCHES IN SPAN.

DUE TO THE ECO FRIENDLY SOY BASE PARTS IN SUBARU VEHICLES, WE HAVE FALLEN VICTIM TO SQUIRRELS CHEWING ON THE WIRES UNDERNEATH THE HOOD CAUSING EXTENSIVE DAMAGE TO THE VEHICLE. THIS HAS HAPPENED TWICE WITHIN 6 MONTHS. SUBARU STATED THIS WOULD NOT BE COVERED UNDER WARRANTY AND WE HAVE BEEN LEFT WITH THE BURDEN OF THE COST. THIS IS NOT THE FIRST TIME THAT SOMEONE HAS REPORTED SUCH A PROBLEM, AS A CLASS ACTION WAS FILED 11/2017 IN HAWAII REPORTING THE SAME ISSUES WITH RODENTS AND SUBARU'S SOY BASED PARTS.

FOUND WINDSHIELD RANDOMLY CRACKING IN A SINGLE LINE FROM TOP CENTER TOWARD THE MIDDLE AND THEN TOWARD THE LEFT (VIEW FROM INSIDE). CAR HAD BEEN STATIONARY.

THE WINDSHIELD OF MY SUBARU IMPREZA 2019 GOT A CRACK AND CHIP FOR NO REASON, JUST STAYING ON PARKING. NO OBJECTS GOT ONTO THE WINDSHIELD. NO ACTIVITY COULD HAPPEN AROUND THE VEHICLE, BECAUSE PARKING IS VERY LIMITED AND IN A PRIVATE AREA, FAR FROM THE ROAD OR ANY OTHER VEHICLES. NEVER SAW ANY CHIPS BEFORE. I HAVE MORE PHOTOS OF THAT AREA (BEFORE THE VISIT TO THE DEALER). SUBARU DEALER (IN EXTON, PA) REFUSED TO REPLACE IT UNDER WARRANTY. WHEN I LEFT THE CAR AT THE DEALER TO GET OTHER FIXES - THEY MADE THE CRACK BIGGER. AND AGAIN, REFUSED EVEN TO DISCUSS THEIR FAULT.

THE WINDSHIELD CRACKED WHILE PARKED. STARTING FROM THE EDGE TO ALMOST THE CENTER OF THE WINDSHIELD, NO CHIP NO IMPACT, IT JUST CRACKED.

AFTER HAVING THE CAR 10 MONTHS BATTERY KEPT DYING. SUBARU REPLACED THE FIRST BATTERY WITH A NEW ONE EXACTLY ONE YEAR AGO. THAT BATTERY JUST DIED ON FEB 8 AFTER NOT BEING DRIVEN FOR 3 DAYS. I NEEDED TO GET IT JUMP STARTED. SUBARU WILL NOT ACKNOWLEDGE THIS AND TOLD ME TO GET A "SECOND OPINION." THIS IS A SAFETY ISSUE NOT A MEDICAL CONDITION.

TL* THE CONTACT OWNS A 2019 SUBARU IMPREZA. THE CONTACT STATED WHILE DRIVING 30 MPH, A SMALL PEBBLE HIT THE WINDSHIELD WHICH CAUSED A 16 INCH CRACK TO THE WINDSHIELD. THE CONTACT WAS ABLE TO DRIVE TO HIS DESTINATION. THE CONTACT CALLED THE LOCAL DEALER CASEY SUBARU (783 J CLYDE MORRIS BLVD, NEWPORT NEWS, VA 23601: (757) 522-2120) AND WAS REFERRED TO A WINDSHIELD REPAIR SHOP. THE VEHICLE WAS REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.

MY VEHICLE WAS LEFT STATIONARY, PARKED OUTSIDE MY APARTMENT OVER THE WEEKEND. AND ON MONDAY I NOTICED A 5 TO 6 INCH CRACK COMING FROM THE RIGHT EDGE OF MY WINDSHIELD. I BELIEVE THIS CRACK IS A RESULT OF THE CURRENT WINDSHIELD LAWSUIT THAT SUBARU IS DEALING WITH. THE SITE I FOUND THE INFORMATION ABOUT THE LAWSUIT TOLD ME TO FILE A COMPLAINT HERE IF MY VEHICLE WAS EFFECTED.

THE WINDSHIELD ON MY 2019 SUBARU IMPREZA KEEPS CRACKING FOR NO REASON OR LIKE THIS LAST TIME WHEN A TINY PEBBLE HIT IT. THERE ISN'T EVEN A MARK ON THE WINDSHIELD NOR CAN ANYTHING BE FELT BUT THERE IS NOW A CRACK IN THE GLASS. AS OF TOMORROW I'LL BE HAVING MY 3RD WINDSHIELD INSTALLED IN UNDER 4 MONTHS.

MY VEHICLE IS IDENTIFIED IN THE ACCIDENT REPORT AS UNIT 2. UNIT 1 ATTEMPTED TO MAKE AN IMPROPER/CARELESS LEFT TURN ONTO MAUCH CHUNK RD. UNIT 2 WAS IN MOTION TRAVELING STRAIGHT ACROSS THE INTERSECTION WHEN UNIT 1 TRIED TO MAKE AN ILLEGAL LEFT TURN AND STRUCK UNIT 2. UNIT 1 WAS RESPONSIBLE FOR THE ACCIDENT. INITIAL IMPACT POINT WAS 10 O'CLOCK. AIR BAGS DID NOT DEPLOY ON UNIT 2. UNIT 2 WAS DECLARED A TOTAL LOSS. WITH ALL DAMAGE ON THE FRONT END OF UNIT 2. TIME OF ACCIDENT WAS MONDAY, 7/27/2020. DRIVER OF UNIT #2 SUFFERED ANKLE, LEG, SHOULDER INJURIES ALONG WITH A CONCUSSION. ALL OF THESE SYMPTOMS APPEARED WITHIN 24 HOURS AFTER THE ACCIDENT. DRIVER OF UNIT #2 IS UNDER DOCTORS CARE AT THIS POINT. JURISTICTION IN WHICH INCIDENT OCCURRED IS ALLENTOWN, PA. OWNER OF UNIT 2 HAS RECEIVED SETTLEMENT FOR THE DESTROYED VEHICLE THAT IS NOW OWNED BY ERIE INSURANCE. WE HAVE BEEN IN COMMUNICATION WITH SUBARU TO UNDERSTAND WHY THE AIR BAGS DID NOT DEPLOY. TO DATE ALL WE HAVE GOTTEN IS VERBAL RESPONSES THAT THEY ARE TO INVESTIGATE. WE HAVE SUPPLIED A FULL ACCIDENT REPORT AND PICTURES.