2019 SUBARU IMPREZA Complaints

THIS HAPPENED IN MAY 2020. I PURCHASED THE VEHICLE IN OCTOBER 2019. CAR WAS BEING DRIVEN ON BUSY HIGHWAY AND WINDSHIELD CRACKED. NOT SURE IF IT WAS STRUCK BY OBJECT OR NOT. I COULD NOT REALLY SEE IF THE DAMAGE WAS CAUSED BY AN OBJECT. WITHIN A WEEK OF TWO, THE CRACK HAD TRAVELED ALMOST ALL THE WAY ACROSS THE ENTIRE WINDSHIELD. RECENTLY I HAVE NOTICED THAT THE CRACK IS WIDENING. I AM IN THE PROCESS OF REPLACING THE WINDSHIELD. THIS MAY BECOME A SAFETY ISSUE. I FEAR THAT THE ENTIRE WINDSHIELD MAY JUST COLLAPSE. IN MY OPINION, I THINK THESE WINDSHIELDS ARE MADE OF DEFECTIVE MATERIAL THAT IS UNSAFE. THE CRACK IS NOW AS WIDE AS THE SIZE OF A TOOTHPICK. PLEASE SEE IMAGES.

TL* THE CONTACT OWNS A 2019 SUBARU IMPREZA. THE CONTACT STATED THAT AFTER ACCELERATING FROM A RED LIGHT AND MAKING A RIGHT TURN, THE FRONT WINDSHIELD SUDDENLY CRACKED. THE CRACK WAS LOCATED AT THE BOTTOM DRIVER'S SIDE CORNER OF THE WINDSHIELD AND EXTENDED APPROXIMATELY 2 FEET. THE CONTACT INDICATED THAT NO OBJECT STRUCK THE WINDSHIELD TO CAUSE THE CRACK. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER MARK MILLER SUBARU LOCATED AT 3535 STATE ST, SOUTH SALT LAKE, UT 84115. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,400.

TODAY, AUGUST 7, 2020 WE NOTICED ON OUR PARKED 2019 SUBARU IMPREZA THE WINDSHIELD WAS CRACKED. THE CRACK STARTS WHERE THE REVIEW MIRROR IS ATTACHED AND RUNS VERTICALLY ALL THE WAY DOWN. THIS APPEARS TO HAVE STARTED ON THE INSIDE. THERE IS NO DAMAGE FROM A ROCK OR OTHER DEBRIS STICKING THE WINDSHIELD. A SEARCH ONLINE HAS SHOWN MULTIPLE LAWSUITS AGAINST SUBARU FOR DEFECTIVE WINDSHIELDS. WE HAVE NOT YET CONTACTED SUBARU BUT FELT A COMPLAINT WAS WARRANTED AS THIS APPEARS TO BE AN ISSUE WITH SUBARU VEHICLES.

DRIVING ALONG THE HIGHWAY WHEN I HEARD A SMALL CRACKING SOUND. NO LARGE DEBRIS OR ROCK NOTED FROM HIGHWAY. ALL OF A SUDDEN A LARGE CRACK APPEARED ON THE RIGHT-HAND PASSENGER SIDE AND EXTENDED TO THE MIDDLE OF THE WINDSHIELD. I CALLED SUBARU DEALERSHIP AND SAID THEY WOULD HAVE TO DETERMINE IF IT WAS A STRESS CRACK OR NOT FOR IT TO BE COVERED; THEY DETERMINED THAT IT WOULD NOT BE COVERED BECAUSE IT IS NOT A STRESS CRACK. *TR

I WAS DRIVING ON A CITY STREET WITH NO TRAFFIC IN FRONT OF ME WHEN MY WINDSHIELD SPONTANEOUSLY STARTED TO CRACK FROM BELOW WHERE I COULD SEE FROM INSIDE THE CAR. THE CRACK QUICKLY SPIDERED OUT. THE CRACK STARTS AT THE BOTTOM OF THE GLASS WHERE IT IS INSTALLED. THE CRACK IS LARGE, WIDE, AND DEEP. *TR

MY WINDSHIELD DEVELOPED A LONG CRACK SPONTANEOUSLY. DURING THE PANDEMIC I HAVE HARDLY DRIVEN AND I AM CERTAIN IT WAS NOT DUE TO A CHIP. *TR

MY WINDSHIELD HAS DEVELOPED A CRACK WHERE WAS NONE PREVIOUS, NOR HAS THERE BEEN ANY IMPACT. I HAVE BEEN ON FURLOUGH SINCE 24 MARCH, 2020 AND THE VEHICLE HAS BEEN DRIVEN ONCE A WEEK, AT MOST. THE MOST RECENT OUTING WAS ON SUNDAY 24 MAY, 2020 AND WAS WITHOUT IMPACT TO THE WINDSHIELD, NOR HAD ANY CRACK BEEN NOTICEABLE UNTIL TODAY, 29 MAY. THE VEHICLE HAS NOT MOVED FROM ITS' PARKING SPACE SINCE 24 MAY. I HAVE BEEN MAKING DAILY SIGHT INSPECTIONS OF THE VEHICLE SINCE I HAVE NOT BEEN DRIVING IT DAILY. *TR *BF ON 06/15/20 VEHICLE WAS TAKEN TO SAFELITE AND THE WINDSHIELD WAS REPLACED. THE TECHNICIAN WAS UNABLE TO FIND A CAUSE FOR THE CRACK. CONSUMER PAID A $200 REPAIR FOR THE REPAIR. *DL

I HAVE A 2019 IMPREZA. HAD THE CAR 6 MONTHS AND HAD TO REPLACE THE WINDSHIELD. A STRAY ROCK HIT THE CAR WHILE GOING ABOUT 35 MPH. SAW NOTHING WHEN IT HAPPENED. THE NEXT DAY A GIANT CRACK ACROSS MY WINDSHIELD. THIS IS BOGUS. *TR

AFTER MY CAR WAS SITTING OVERNIGHT, I CAME OUT IN THE MORNING AND FOUND AN 18" CRACK IN THE WINDSHIELD. THERE WAS NO INDICATION THE PREVIOUS DAY THAT THERE WAS ANY DAMAGE DONE TO THE WINDSHIELD. THIS IS A KNOWN DEFECT IN THE MANUFACTURERS VEHICLES THAT THE WINDSHIELDS BREAK WITHOUT ANY REASON. CRACK HAS QUICKLY BECOME LARGER SINCE THE INITIAL CRACK, WILL SOON COMPLETELY GO ACROSS THE WINDSHIELD. *TR

DRIVING DOWN THE HIGHWAY AT 60 MPH, I HEARD A VERY SMALL CRACKING SOUND AND THOUGHT NOTHING OF IT. ALMOST IMMEDIATELY, I HAD A 14 INCH CRACK PROPAGATING FROM THE BOTTOM EDGE MIDDLE OF THE WINDSHIELD. I COULD NOT FIND A CHIP LOCATION IN THE BOTTOM OF THE WINDSHIELD, NOTING IT MAY HAVE BEEN A VERY SMALL OBJECT THAT DIDN'T MAKE A CHIP. I CALLED SUBARU AND TOLD THEM THE ISSUE, BUT THEY REFUSED TO WARRANTY OR REPLACE IT, AND TOLD ME IT WAS AN ACT OF GOD. WHILE A BROKEN WINDSHIELD IS COMMON WITH LARGE ROCKS AND STONES, I BELIEVE THAT SUBARU KNOWS THAT THERE NEW ACOUSTIC WINDSHIELDS ARE INCREDIBLE WEAK. NEW WINDSHIELDS DO NOT FIX THE ISSUE AND ARE INCREDIBLE EXPENSIVE. THIS CONCERNS ME, IF A LARGER OBJECT WERE TO HIT THE WINDSHIELD, HOW WOULD IT SUSTAIN THE IMPACT FORCES AND PROTECT EVERYONE INSIDE THE VEHICLE?