2019 SUBARU IMPREZA Complaints

8000 MILES ON THE CAR. LARGE CRACK FORMED IN WINDSHIELD ON PASSENGER SIDE AFTER GOING OVER A TYPICAL BUMP IN THE ROAD. CRACK HAS PROPAGATED ACROSS THE WINDSHIELD QUICKLY. SUBARU DECLINED A WARRANTY CLAIM. THIS IS MY 4TH SUBARU, AND NOTHING LIKE THIS HAS EVER HAPPENED BEFORE.

I WOKE UP ONE MORNING AND WENT OUT TO GO TO WORK TO DISCOVER THAT A CRACK HAD FORMED IN THE WINDSHIELD. IT STARTED FROM THE LOWER FRIT. THIS IS THE SECOND TIME A WINDSHIELD ON THIS CAR HAS CRACKED AND BOTH WERE SUBARU BRANDED CARLEX WINDSHIELDS. THE FIRST WINDSHIELD WAS FROM THE FACTORY, OBVIOUSLY, AND THE SECOND ONE WAS INSTALLED AT A SUBARU DEALERSHIP. REALLY ANNOYING SINCE I'VE ONLY HAD THE CAR FOR 14 MONTHS.

MY CAR IS ONLY THREE MONTHS OLD WITH VIRTUALLY NO HIGH SPEED HIGHWAY DRIVING. I CAME OUT TO MY CAR ONE MORNING TO SEE A FOOT LONG CRACK ON MY WINDSHIELD, COMING FROM THE BOTTOM CORNER NEAR WHERE THE WIPERS REST. BEING THAT I DELIBERATELY DRIVE REALLY FAR FROM THE CARS IN FRONT OF ME, I HAVE A HARD TIME BELIEVING THIS COULD HAVE RESULTED FROM A ROCK. I FEEL THIS TIES IN WITH THE ONGOING CLASS ACTION LAWSUIT CONCERNING DEFECTIVE WINDSHIELD.

WINDSHIELD CRACKED FROM THE LOWER LEFT SIDE OF THE WINDSHIELD AND IS MOVING UPWARD AND ACROSS THE WINDSHIELD. THERE IS NO REASON FOR THE CRACK IT JUST HAPPENED ON ITS OWN. IT HAPPENED WHILE PARKED OVER NIGHT.

I WAS DRIVING DOWN WHITE ROCK RD, EL DORADO HILLS, CA. A TINY PIECE OF METAL MUST HAVE FELL BUT IT HIT THE BOTTOM MIDDLE OF THE WINDSHIELD. IT BARELY EVEN LEFT A MARK, I CONTINUED TO DRIVE TO MAKE IT TO WORK. BY THE TIME I HAD MADE IT HOME IT HAD TURNED INTO A FULL BLOWN VISION PROBLEM. AS I WAS DRIVING IT WOULD MAKE AUDIBLE CRACKING NOISES AND I FIXED IT IMMEDIATELY. NEVER HAVE I SEEN A CARS WINDSHIELD SO VULNERABLE BEFORE. WHITE ROCK RD IS A BACK ROAD AND I WAS IN MOTION.

A CRACK, LONGER THAN A DOLLAR BILL, RANDOMLY APPEARED ON MY WINDSHIELD ONE DAY WHEN THERE WAS NONE THE PREVIOUS DAY. MY CAR WAS PARKED IN MY DRIVEWAY DURING THIS TIME. THE CRACK WAS VERY CLEAN AND VERY SUDDEN. NO ROCKS OR DEBRIS HIT MY WINDSHIELD. I JUST WOKE UP ONE DAY TO FIND THIS VERY LARGE CRACK. I WENT THROUGH MY GEICO INSURANCE TO FIX MY GLASS THINKING IT WAS A CRACK THAT WAS CAUSED BY COLD TEMPERATURES. THE MONTH OF JANUARY IS THE MIDDLE OF WINTER. BUT A CRACK THAT LARGE WAS VERY SUSPICIOUS REGARDLESS AND FOUND OUT TWO MONTHS LATER THAT IT IS HIGHLY POSSIBLE THAT MY WINDSHIELD WAS DEFECTIVE. I BOUGHT MY CAR NOT TOO LONG AGO IN JUNE OF 2019 AND THE CRACK APPEARED JUST ABOUT 6 MONTHS LATER.

THE CAR SENSOR DOES NOT EFFECTIVELY RECOGNIZE CARS IN FRONT OF ME NOW THAT I HAVE NEW WINDSHIELD

WINDSHIELD CRACKED TWICE IN A MONTH PERIOD SMALL PEBBLES THAT I'VE HIT BEFORE HAVE NEVER DONE THIS MUCH DAMAGE IT CAUSED THREE UN REPAIRABLE CRACKS

ONLY A FEW MONTHS AFTER LEASING A BRAND NEW 2019 SUBARU IMPREZA SPORT, I WAS DRIVING ON A HIGHWAY I HAVE TAKEN 100'S OF TIMES AND A SMALL ROCK HIT MY WINDSHIELD. THIS CAUSED MY WINDSHIELD TO CRACK AND KEEP SPLITTING UNTIL IT COVERED A GOOD 2 FEET OF THE GLASS. THIS CONTINUED AFTER THE CAR WAS PARKED. I HAD TO PAY MY DEDUCTIBLE TO HAVE THE WINDSHIELD REPLACED. I THOUGHT THIS WAS ODD BECAUSE I HAVE NEVER HAD THIS HAPPEN TO ANY OTHER VEHICLE, ESPECIALLY SO EASILY.

ON 2/16/2020, WHILE DRIVING AT A NORMAL SPEED (~20MPH) IN CLEAR CONDITIONS IN DOWNTOWN PHILADELPHIA, PA, A SMALL OBJECT (POTENTIALLY A ROCK) FELL OFF AN OVERPASS I WAS DRIVING UNDER, HIT THE PASSENGER SIDE OF THE WINDSHIELD OF MY CAR, AND CAUSED AN APPROXIMATELY 10-INCH CRACK. THE OBJECT THAT CAUSED THE CRACK WAS NOT LARGE ENOUGH FOR MY PASSENGER TO EVEN NOTICE WHEN IT HIT. THE CRACK IT CAUSED IN THE WINDSHIELD WAS UNREASONABLY LARGE, WHEN OTHER, LARGER OBJECTS (LIKE ROCKS) HAVE HIT THE WINDSHIELD IN THE COURSE OF NORMAL HIGHWAY DRIVING WITHOUT CAUSING DAMAGE. THE REPAIR COST A TOTAL OF ~$1,000, OF WHICH I WAS RESPONSIBLE FOR $500. I HAVE ATTACHED AN IMAGE OF THE CRACK AND A COPY OF THE INVOICE FROM THE WINDSHIELD REPLACEMENT.