2019 SUBARU IMPREZA Complaints

MY FIRAT EXPERIENCE WAS, I PARKED MY CAR AND BEEN TO GROCERY STORE WHEN I CAME BACK AND DRIVING THEN I FOUND A CRACK WITH OUT A CHIP CRACK SOUND AND THE SECOND EXPERIENCE ALMOST SIMILAR BEFORE PARKING I FOUND NO CRACK AND WHEN MY CAR WAS STATIONARY WHICH THERE WAS NO MOTION SURPRISINGLY I FOUND ANOTHER CRACK WHICH IS ABOVE 10 INCHES. AND AFTER MY 1ST WINDSHIELD REPLACEMENT I FOUND EYE SIGHT IS NOT WORKING AS WELL AS BEFORE. THERE IS NO PROPER RESPONSE AFTER MY SECOND WINDSHIELD COMPLAINT AND STILL WAITING FOR REPLACEMENT AND I AM DRIVING WITH CRACK WINDSHIELD WHICH I HAVE NO OTHER CHOICE.

MY CAR'S WINDSHIELD CRACKED OVERNIGHT WHILE SITTING IN A GARAGE, WITH NO IMPACT TO IT. IT IS 2 MONTHS OLD.

CAR CAUGHT FIRE ON THE MORNING OF SUNDAY, JANUARY 5, 2020 WHILE STATIONARY IN A PARKING LOT. THE CAR HAD BEEN STATIONARY FOR APPROXIMATELY 12 HOURS. THE ATTENDING FIRE DEPARTMENT FELT THE FIRE STARTED IN THE ENGINE COMPARTMENT, AND CONSUMED THE ENTIRE CAR BY THE TIME IT WAS EXTINQUISHED. THE CAR WAS A TOTAL LOSS. THE CAR RAN PERFECTLY UNTIL THEN, AND HAD IT'S ROUTINE 1ST SERVICE BY A SUBARU DEALER AROUND 5,000 MILES. MORE PHOTOS ARE AVAILABLE.

TL* THE CONTACT OWNS A 2019 SUBARU IMPREZA. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS DIMMED AS THE VEHICLE SLOWED DOWN. WHEN THE VEHICLE CAME TO A COMPLETE STOP, THE HEADLIGHTS BRIGHTENED AND OPERATED NORMALLY. THE CONTACT TOOK THE VEHICLE TO STUCKEY SUBARU (500 BROAD ST, HOLLIDAYSBURG, PA 16648, (814) 695-9862), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE AND DEEMED THE MATTER TO BE A NORMAL FUNCTION. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WERE AWARE OF THE MATTER; HOWEVER, THEY DID NOT HAVE A RESOLUTION AND THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS PROVIDED CASE NUMBER: 1-50768087045. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,600.

WHEN SHIFTING QUICKLY INTO 4TH GEAR ON THE MANUAL TRANSMISSION AT HIGHER RPM'S (ABOVE 3000), THE GEAR GRINDS. IF YOU SHIFT SLOWLY, IT DOESN'T. IT SEEMS TO BE ONLY THE 4TH GEAR DOING THIS. MY CAR HAS 1300 MILES ON IT. I AM WONDERING IF IT BECAUSE THE RPM'S HANG WAY TOO LONG. I HAVE BEEN DRIVING A MANUAL DAILY FOR 28 YEARS. I AM ALSO A PROFESSIONAL TRUCK DRIVER, SO I KNOW HOW TO PROPERLY DRIVE A STICK SHIFT. THE RPM HANG IS VERY ANNOYING AND COULD POTENTIALLY BE THE PROBLEM OF THE 5SPEED TRANSMISSION.

CAR STOPPED RUNNING WHILE DRIVING DOWN THE STREET. AUTOMOBILE WAS TOWED TO DEALER YESTERDAY (9-11-19). DEALER, CALLED TODAY (9-12-19) SAID PROBLEM IS A BAD FUEL PUMP AND MAY TAKE UP TO A MONTH TO GET THE ORDERED PART DELIVERED AND INSTALLED. NEW VEHICLE PURCHASED APRIL, 2019 A LITTLE LESS THAN 2800 MILES ON ODOMETER.

TL* THE CONTACT OWNS A 2019 SUBARU IMPREZA. WHILE DRIVING VARIOUS SPEEDS OVER BUMPS IN THE ROAD, THE CONTACT HEARD AN ABNORMAL DRAGGING, SCRAPING NOISE EMERGING FROM THE DRIVER'S SIDE OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BUSAM SUBARU (6195 DIXIE HWY, FAIRFIELD, OH 45014) WHERE IT WAS DIAGNOSED THAT THE SHOCKS AND STEERING RACK ASSEMBLY NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 1-45992198970. THE CONTACT WAS PROVIDED A LOANER VEHICLE. THE FAILURE MILEAGE WAS 600. *BF*JB

WINDSHIELD CRACKED SPONTANEOUSLY. WAS DRIVING DOWN A SMOOTH OPEN ROAD AT 40MPH AND HEARD THE SOUND OF A CRACK. I LOOK TO MY PASSENGER SIDE AND A LONG CRACK WAS THERE. THE CRACK ITSELF STARTS FROM THE BOTTOM OF THE GLASS AND MAKES ITS WAY UP AND ACROSS. AGAIN, DRIVING DOWN AN OPEN ROAD SO THERE WAS NO OTHER VEHICLE IN FRONT OF ME TO KICK UP DEBRIS.

AFTER OWNING THE CAR FOR A MONTH, I NOTICED THE HOOD HAD BECOME UNEVEN WHERE IT MEETS THE FRONT END. I ALSO BEGAN TO NOTICE A WIDER GAP BETWEEN THE HOOD AND THE RIGHT FENDER THAN ON THE LEFT SIDE. THIS GAP HAS WIDENED. WHEN I TOOK THE CAR BACK TO ALBANY SUBARU, THE SERVICE MANAGER MADE SOME ADJUSTMENTS THAT MADE MINIMAL IMPROVEMENTS TO THE HOOD WHERE IT MEETS THE FRONT END, THOUGH IT IS STILL UNEVEN. THE RUBBER GASKET STILL DOESN'T FILL THE GAP. THIS MADE THE GAP BETWEEN THE RIGHT FENDER AND HOOD EVEN WIDER. I TOOK THE CAR BACK TO ALBANY SUBARU. THE SERVICE MANAGER RAISED THE HOOD PAD ON ONE SIDE AND LOWERED IT ALL THE WAY ON THE OTHER SIDE AND DOCUMENTED THE CAR IS WITHIN SUBARU SPECS. I CONTACTED SUBARU. THEY WANT ME TO TAKE THE CAR TO ANOTHER DEALER FOR A SECOND OPINION. I AM WAITING FOR THE SECOND DEALER TO CALL ME BACK TO SCHEDULE AN APPOINTMENT. I HAVE ALREADY SENT SUBARU PHOTOS OF THE PROBLEMS AND MY CONCERN THAT THE GAP IS CONTINUING TO GET WIDER AS I DRIVE. THE OTHER ISSUE IS THE STEERING. THERE HAVE BEEN FOUR TIMES WHERE THE STEERING SEEMS TO MOMENTARILY DISAPPEAR. BY THIS I MEAN I GET THE FEELING THE STEERING WHEEL IS COMPLETELY LOOSE, NO NORMAL TENSION WHILE HOLDING THE STEERING WHEEL STRAIGHT. BY THE TIME I CAN REACT, THE NORMAL TENSION RETURNS TO THE STEERING WHEEL. THE SERVICE MANAGER TOLD ME THIS IS THE LANE DRIFT MONITORING OF THE CAR. I TOLD HIM I EXPERIENCE A QUICK VIBRATION OF THE STEERING WHEEL WHEN DRIFTING LANES, NOT A COMPLETE LOSS OF STEERING. HE IGNORED ME AND SAID THE STEERING IS FINE. NHTSA WEB SITE ONLY LET ME UPLOAD ONE PHOTO. I HAVE FIVE PHOTOS TO SHOW MEASUREMENTS ON ALL SIDES OF THE HOOD GAPS

IN LESS THAN 3,000 MILES OF OWNERSHIP THE WINDSHIELD STARTED MAKING CREAKING NOISES AND WITHIN TWO WEEKS IT SUDDENLY GAVE WAY TO A STRESS CRACK ABOUT 14 INCHES LONG ABOUT TWO-THIRDS OF THE WAY UP THE WINDSHIELD ON THE PASSENGER SIDE STARTING AT THE EDGE OF THE WINDSHIELD.