2021 SUBARU LEGACY Complaints

recall not fixed yet, what happens if a car hits me & the passenger airbags don’t work? unsafe, doesn’t seem like it’s being fixed in a timely manner

The contact owns a 2021 Subaru Legacy. The contact received notification of NHTSA Campaign Number: 24V227000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

After shifting my car into reverse, I slowly started removing my foot from the brake pedal. At this time, the car started rapidly accelerating backwards so I put pressure back on the brake pedal to stop the car. When doing so, the ABS light came on my dashboard, I heard a griding sound like the car was still trying to accelerate, and there was a loud constant beep. I was able to shift the car into neutral and then into park to stop the car and then turned the car off. I contacted the dealership about the issue, but have not yet been able to further investigate or bring it into the dealership.

2021 SUBARU LEGACY TOURING. CONSUMER WRITES IN REGARD TO ISSUES WITH THE REAR AUTOMATIC BRAKING SYSTEM (RAB). See attached document for complaint

The buckle stopped working without cause. Car is only a couple years old and my child attempted to buckle themselves only to find out it didn't lock after trying to buckle in. I took car to subaru dealership and was told that they had no idea why it stopped working and it was not repairable. They attempted to fix it but couldn't figure it out. Thus I could not use this seat in my car due to the danger of not being able to have a passenger buckled. This is scary as there was no reason that the belt no longer buckled and concerns me that the other buckles may be defective, especially if we were to get into a car accident knowing that there's a chance that the buckle may not work.

Three times within a 1 year period, the windshield cracked without an object hitting it. First time in July, 2021, second time in September, 2021, and third time in June, 2022. After the first time, I had the windshield replaced at my own expense. The second time, Subaru completed the replacement at no cost. The third time, Subaru completed the replacement but refused to pay for it, claiming that an object likely hit the windshield. However, the crack occurred overnight while the car was in my driveway. I believe the windshield is obviously defective and I should be remunerated for at least the last replacement and any future such replacements.

spontaneous windshield crack. parked the car at night and there was nothing wrong with the windshield. Next day i go to drive and there is a seven inch crack starting mid way up the screen on the passenger side. There is no sign of an impact and the crack is very wide. I can get a finger nail inside the crack.

The car's AEB system keeps mistaking steam from the street (such as sewer covers or construction sites) for a physical object and will activate. It has stopped my car in the middle of the street two days ago (5/31/22) and I was almost rear-ended by the car behind me. The warning system will also engage for no reason in most city driving conditions when there is no danger. It mistakes merging with cars with an imminent crash. I do not trust the system and now disable it whenever I drive as it is more likely to cause an accident than to prevent one. This has been a problem since I purchased the car. I contacted the dealer on 5/31/22 but have not heard back.

The trunk does not stay open leading to sudden closing on body and head for anyone trying to use the trunk. Leading to a concussion and multiple injuries. Dealership said to place a complaint as there has not yet been a recall for this issue. There is no warning prior to this issue occurring.

I was driving down the road and I heard a sound, and then saw a 5 inch horizontal crack, starting at the left side of the windshield and then it turned 1 inch up.... It was just above the inspection sticker. I did not hear anything hit but heard a sound. Both surfaces, inside and outside of the glass are smooth. I cannot feel any crack but can see it. I had my defroster on and it was sporadically raining and sleeting. I will be getting it repaired. Through Subaru's "goodwill program" vehicle was repaired.