2012 SUBARU LEGACY Complaints

ENGINE STALLS AFTER ABRUPT STOP. FOR EXAMPLE, I WAS ON POST ROAD IN WESTPORT CONNECTICUT AND SLOWED DOWN FROM 25MPH+ VERY QUICKLY WITH A HARD BRAKE. THE ENGINE IMMEDIATELY STALLED AND ALL LIGHTS ON THE DASHBOARD WERE ACTIVATED. RESTARTING THE CAR ALLOWED ME TO PROCEED. THIS ISSUE ALSO OCCURRED ON A HIGHWAY (THE MERITT PARKWAY) SEVERAL WEEKS AGO. THIS PROBLEM IS CONSISTENTLY REPRODUCIBLE AND HAS HAPPENED 10+ TIMES. SUBARU HAS ACKNOWLEDGED THE ISSUE (HTTPS://WWW.FORBES.COM/SITES/JENSEN/2017/07/07/FACING-COMPLAINTS-SUBARU-OFFERS-EXTENDED-WARRANTIES-ON-1-5-MILLION-VEHICLES/#6E78473E79DC) AND "EXTENDED" MY WARRANTY UP TO 100K, BUT MY CAR CURRENTLY HAS 106K MILES. I BROUGHT THE CAR TO HANK MAY'S IN NORWALK, BUT THEY WERE UNABLE TO FIND A CAUSE FOR THE ISSUE. I HAVE REACHED OUT TO SUBARU CONCURRENTLY WITH THIS REPORT. THEY WILL BE EXAMINING MY CAR TO DETERMINE WHAT THE ISSUE IS AND WHETHER IT WILL BE COVERED.

2012 SUBARU LEGACY. WHEN COMING TO A HARD STOP THE ENGINE WILL STALL. WILL HAPPEN ANY TIME YOU COME TO A HARD STOP. THIS IS VERY DANGEROUS AND CAN CAUSE AN ACCIDENT IN DENSE TRAFFIC. VERY SCARY.

CAR INITIALLY BEGAN TO STALL EVERY TIME THE CAR WOULD COME TO A REST ON AN INCLINE, THEN BEGAN TO STALL WHILE TURNING (MOST OFTEN WHILE TURNING RIGHT AT LOW SPEEDS) AND THEN ADDITIONALLY BEGAN STALLING WHEN SHIFTING FROM DRIVE TO REVERSE TO BACK INTO PARKING SPACES. THIS PROGRESSION OCCURRED OVER THE PERIOD OF LESS THAN A MONTH. I CALLED DEALERSHIP TO HAVE IT SERVICED. BEFORE I COULD GET AN APPOINTMENT FROM THE DEALER, THE ENGINE BEGAN CAUSING THE CAR TO MAKE A BUCKING MOTION ON THE HIGHWAY TO THE POINT I HAD TO PULL OFF AND DRIVE IT UNDER 10 MILES AN HOUR TO A SAFE LOCATION OFF THE ROAD. SINCE THE INITIAL DEALER COULDN'T GET ME IN (DUE TO SERVICING NUMEROUS AIRBAG AND WIPER RECALLS) I WENT TO A DIFFERENT DEALER WHO DIAGNOSED THE PROBLEM AS MISFIRING CYLINDERS 1,2, AND 3. THE ENGINE HAD HAVE THESE CYLINDERS RE-MACHINED, THE ENGINE WAS REBUILT, AND THE CAR GIVEN A TUNE-UP. THIS MADE THE BUCKING STOP, BUT THE STALLING PERSISTED- BUT WAS MORE INTERMITTENT. A MONTH LATER I BROUGHT IT BACK TO THE DEALER WHO SAID THE STALLING WAS DUE TO THE COMPUTER NOT COMMUNICATING WITH THE ENGINE PROPERLY- AND THEY PERFORMED A "RE-LEARN TO SYSTEM" AND SAID THE CAR TESTED AS DESIGNED. IT IS STILL INTERMITTENTLY STALLING ON INCLINES AND WHEN SHIFTING INTO REVERSE. TOTAL REPAIRS HAVE AMOUNTED TO OVER $4000 BETWEEN THE TOW, INITIAL ENGINE/CYLINDER REPAIR ATTEMPT, ENGINE REBUILD, AND SUBSEQUENT REPAIRS. IT SEEMS TO BE UNFIXABLE- AND I AM NOT THE ONLY SUBARU OWNER COMPLAINING OF IT. I HAVE HEARD FROM LEGACY AND OUTBACK OWNERS WITH SIMILAR STALL ISSUES (BUT NONE HAVE REPORTED THE BUCKING ISSUE THAT HAPPENED ON 7/5/19.

PROBLEM WAS THE UNDERCARRIAGE SUPPORT, LITTLE OR NO PROTECTION FROM ESSENTIALLY A DROP, CAR "LEAPED' OFF EMBANKMENT BOTTOMING OUT. THE RESULT WAS SPINAL TRAUMA TO THE OCCUPANTS. VERY LITTLE SHOCK ABSORPTION IN THE SEAT OR SUSPENSION. THE CAR ROCKED BACK AND FORTH, FRONT AND REAR BUT THE SUDDEN IMPACT ON THE UNDERCARRIAGE WASN'T ABSORBED.

TL* THE CONTACT OWNS A 2012 SUBARU LEGACY. WHEN APPROACHING A TRAFFIC LIGHT AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE HESITATED AND STALLED. MULTIPLE UNKNOWN WARNING INDICATORS ILLUMINATED. WHEN THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO MOVE FORWARD. THE CONTACT SHIFTED INTO PARK AND RESTARTED THE VEHICLE. THE CONTACT WAS ABLE TO DRIVE TO HER DESTINATION. THE CONTACT CALLED GARAVEL SUBARU (LOCATED AT 10 TINDALL AVE, NORWALK, CT 06851, (203) 642-0620) AND SCHEDULED AN APPOINTMENT AT A LATER TIME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 120,000.

TL* THE CONTACT OWNS A 2012 SUBARU LEGACY. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY SHUT OFF. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO SUBARU OF SMITH-CAIRNS (900 CENTRAL PARK AVE, YONKERS, NY) WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 148,000.

THE CAR IS STALLING WHEN COMING TO A STOP. AS YOU SLOW DOWN THE VEHICLE SHUTTERS, AND THEN STOPS. THE AWD, CHECK ENGINE, TRACTION, BATTERY, OIL, AT OIL TEMP ALL LIGHT UP. YOU HAVE TO PUT THE CAR INTO PARK TO RESTART THE ENGINE. THIS HAPPENED IN THE MIDDLE OF AN INTERSECTION. THIS HAPPENED TWICE IN THE DAY.

THE TRANSMISSION SHAKES/SHUDDERS WHEN COMING TO A STOP OR TRAVELING SLOWLY. IT HAS HAPPENED WITH INCREASING FREQUENCY. SOMETIMES, WHEN THE SHUDDER OCCURS, THE CAR WILL DIE, REQUIRING A SHIFT INTO A PARK AND A RESTART.

TRANSMISSION SHAKES OR RUMBLES BETWEEN GEARS WHILE ACCELERATING. OCCASIONALLY CAR WILL COMPLETELY LOSE POWER AND STALL. THIS STARTED HAPPENING WITH MILEAGE AT ABOUT 97,000 IN FEBRUARY OF 2018. SUBARU DEALER IN DANBURY, CT SAID IT WAS A PROPELLER SHAFT AND REAR DIFFERENTIAL PROBLEM. THEN BROUGHT CAR TO SUBARU DEALER IN BREWSTER, NY WHO RECOMMENDED TRANSMISSION REPLACEMENT. SERVICE BULLETINS ONLINE DESCRIBE THE EXACT PROBLEM HAPPENING ON THE LEGACY 3.6 TRANSMISSION. CAR NOW HAS 121,000 MILES ON IT. CAR FUNCTIONS, BUT VIBRATION BETWEEN GEARS CONTINUES. ALSO OCCASIONALLY COMPLETELY LOSES POWER MOMENTARILY - VERY DANGEROUS. DEALERS SAY BLUE BOOK VALUE OF MY CAR IS LESS THAN COST OF A REPLACEMENT TRANSMISSION. CONTACTED SUBARU OF AMERICA WHO OFFERED ME A $100 GOODWILL PARTS & SERVICE COUPON.

TL* THE CONTACT OWNS A 2012 SUBARU LEGACY. WHILE DRIVING 15 MPH AND STOPPING AT A TRAFFIC LIGHT, THE VEHICLE SHUT OFF. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO AUSTIN SUBARU (LOCATED AT 8100 BURNET RD, AUSTIN, TX 78757, (512) 220-0930) WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER AND VALVE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 130,000.