2012 SUBARU LEGACY Complaints
View complaints related to 2012 SUBARU LEGACY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 90 complaints submitted for the 2012 SUBARU LEGACY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 SUBARU LEGACY- Lehigh acres , FL
Pienso que es la trasmision porque cuando meto belosidad da un golpe , y cuando doy bueltas serrada resbalan las ruedas traseras
Source: NHTSA WEB SITE -
2012 SUBARU LEGACY- Palatine, IL
Engine failed 3 cyclinders blew, car would not start, was able to drive car into parking lot (Einstein Bagels)before failure, otherwise could have been reared ended, as was in heavy traffic on westbound Dundee Road, in Palatine IL. Parking lot was near Dundee and Rand Road intersection
Source: NHTSA WEB SITE -
2012 SUBARU LEGACY- Lynnwood, WA
My 2012 Subaru Legacy experiences involuntary engine stalling when coming to a quick stop, such as in stop-and-go traffic or during sudden braking at intersections. When the engine shuts off without warning, power steering and braking assist are lost, creating a serious risk of collision. This is a known issue documented by Subaru of America in Technical Service Bulletin 16-90-13R, applicable to 2010–2012 Legacy and Outback vehicles with CVT transmissions. Subaru attributes the condition to excessive thrust washer wear inside the torque converter, which prevents proper release of lock-up clutch pressure. Subaru describes the condition as similar to stopping a manual transmission vehicle without depressing the clutch, which inherently results in engine stalling. Subaru later redesigned the torque converter as a countermeasure beginning in October 2013, indicating prior knowledge of a defect. However, Subaru never issued a recall or notified owners and addressed the issue only through a non-customer-facing service bulletin. I contacted Subaru Customer Advocacy to report this safety concern and request assistance with the repair (quoted over $4,000). Subaru acknowledged my concern but declined responsibility, citing the vehicle being out of warranty and stating that TSBs are not customer facing. Subaru did not confirm whether the vehicle is safe to drive with this condition. This issue represents a safety defect, not a warranty dispute. Vehicles that can stall unexpectedly during normal braking events pose a serious safety risk, and many affected vehicles remain on the road today.
Source: NHTSA WEB SITE -
2012 SUBARU LEGACY- Syracuse, NY
Vehicle: 2012 Subaru Legacy VIN: [XXX] Owner Location: Syracuse, NY (salt-belt state) Dealer: Romano Subaru (Syracuse, NY) Dealer Findings / Estimate: “Urgent Work — Subframe with sway links — $3,119.89” (front subframe replacement required), plus alignment and related items; total estimate $4,394.75. Summary of Safety Defect: The front subframe has corrosion holes near structural/mounting points. This compromises suspension/steering integrity and presents a risk of sudden loss of control while driving. Manufacturer Response (Subaru of America): I opened a case with Subaru Corporate. Subaru denied assistance on the basis of vehicle age (2012) and absence of a front-subframe recall, and instead offered a $500 coupon toward a new vehicle. This response does not address the current safety defect documented by a Subaru dealer. Why NHTSA Action Is Warranted: •Subaru has already recalled the rear subframe on these models in salt-belt states (NHTSA 19V-297) due to corrosion-related failure. •My vehicle exhibits the same corrosion failure on the front subframe, a critical load-bearing structure. •A safety defect should be addressed regardless of vehicle age. The manufacturer’s refusal leaves an unsafe vehicle on the road or forces the owner to pay for a safety-critical repair that appears systemic in salt-belt regions. Requested Action: I request NHTSA investigate front subframe corrosion on 2010–2014 Subaru Legacy/Outback vehicles in salt-belt states and determine whether the rear-subframe recall should be expanded to include front subframes. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2012 SUBARU LEGACY- Seattle, WA
The brake lines of my vehicle were corroded and started leaking brake fluid. The brakes no longer work and started failing when I was driving up a hill. Luckily there was no accident, however, not having functioning breaks is an obvious safety concern. An independent service center initially looked at the damage and suggested that the corrosion is unacceptable for the life of the vehicle. They provided me with the recall information I include below and instructed me to take the vehicle to a Subaru dealership. The dealership confirmed the issue and offered a quote of $5,000 for the repair. There is a recall for the same exact issue for similar vehicles (Subaru Recall Campaign WQK47: Brake Line Corrosion). The recall includes 2005-2009 model year Subaru Legacy and Outback vehicles, 2008-2014 model year Subaru Impreza WRX and STI vehicles, and others. However, it neglects to include 2012 model year Subaru Legacy vehicles. The issue is clearly the same.
Source: NHTSA WEB SITE -
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2012 SUBARU LEGACY- Orlando, FL
The contact owns a 2012 Subaru Legacy. The contact stated that while driving at various speeds, the vehicle stalled. The contact parked and restarted the vehicle. The vehicle was slow to accelerate. After refueling, the fuel dissipated. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the throttle body and valve needed to be replaced. The vehicle was repaired, but the failure recurred. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 200,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 SUBARU LEGACY- Akron, OH
The front subframe and engine cradle broke while driving (corrosion). Car began swaying and brakes were affected. Car pulled hard to the right when applying minor pressure to brakes on highway immediately after hearing the part break. The car only has 110,000 miles on it and according to the repair shop and dealership this is an increasingly common problem for the car make and model for this specific part.
Source: NHTSA WEB SITE -
2012 SUBARU LEGACY- Springfield, VA
CVT transmission issues persist beyond the limited warranty extension that has now expired from Subaru. Vehicle RPMs regularly drop from 1000 to 500 when coming to a stop, causing engine to knock as it tries to stall. Vehicle then occasionally hesitates when attempting to move under power. Knocking and near stalling occasionally results in a sensation of vehicle being hit from behind while stopped with vehicle in drive and brakes applied.
Source: NHTSA WEB SITE -
2012 SUBARU LEGACY- Evergreen, CO
Faulty torque converter. The car will unexpectedly turn off when coming to a fast, sudden stop. The 1st time it happened, I was in a left-hand turn lane and didn't realize my car had turned off and I had to quickly restart it to complete the turn. A transmission repair shop confirmed that the torque converter and valve body would need to be replaced. No warning lights, messages or other symptoms appeared before the incident. There is a safety bulletin from Subaru on this issue but because my car has a salvage title, it would need to escalate to a recall in order for Subaru to complete the repair free of charge
Source: NHTSA WEB SITE -
2012 SUBARU LEGACY- Plaistow, NH
The vehicle will on occasion stall when coming to a complete stop. It is a known issue that has a service bulletin. Has something to do with the internals of the torque converter failing. Depending on where the vehicle stalls this could create a serious safety concern. Happens more when the vehicle is cold.
Source: NHTSA WEB SITE