2019 SUBARU LEGACY Complaints

I walked out to my car this afternoon to find my third cracked windshield since I purchased the car in September of 2019. I have reached out to the dealership and they have denied any issues and are unwilling to say there are any problems. As many reports and lawsuits are pending, I am trying to figure out what to do.

Windshield cracks very easily with no outside force inflicting damage. Windshield has cracked 2 times in 2 years.

Windshield developed small crack & expanded to windshield wide in a few hours. Cracked windshield & crack expansion is unsafe. Not reproduced or confirmed. Not inspected. No warning lamps.

IN OUR 3 YEAR OLD SUBARU LEGACY THE BATTERY IS DYING IF WE DO NOT START THE CAR EVERY TWO DAYS. ON THE THIRD DAY THE BATTERY IS DEAD AND NEEDS TO BE JUMPED. i TOOK IT TO THE DEALERSHIP, WHILE IT WAS STILL UNDER WARRANTY, AND WAS TOLD THAT THE BATTERY WAS FINE AND THERE WAS NO ISSUES FOUND.. i HAVE SINCE LEARNED THAT THERE IS A CLASS ACTION LAW SUIT ONGOING FOR OTHER SUBARU MODELS WHERE THERE IS A BATTERY DRAINAGE PROBLEM.

The windshield has chipped and cracked excessively with no cause. I have a low mileage vehicle that has now experienced 4 separate incidents where the windshield chipped and/or cracked with very little impact. On one occasion, the car was stopped completely but suddenly the windshield popped and cracked directly in front of the driver. I am afraid to drive the car for fear that the windshield is a danger to me and my passengers.

The contact owns a 2019 Subaru Legacy. The contact stated that the front windshield cracked without impact. The windshield was replaced. The manufacturer was informed of the failure and informed the contact that they were unable to assist. The failure mileage was approximately 50,000.

Purchased used vehicle in October 2020 with 1800 mileage. In April 2021 at 4000+ miles the vehicle (garage-kept) would not start. Attempted to recharge the battery 3 times over several days but it would not maintain the charge. Needed to call Roadside Assistance and have vehicle towed to the dealership (25 minutes away from my home). Dealership service department drained/dead battery and replaced with new battery.

I've had this occur two times. Other vehicles pulled out in front of me, and the Eyesight technology applied the brakes very, very hard. There was sufficient room between me and the vehicles that pulled out in front of me, so the very, very hard braking wasn't necessary. I would have just taken my foot of the gas peddle, and would have been fine. The problem is when the vehicle itself applies the brakes very, very hard the car behind you almost runs you over because visually there's no reason to be applying the brakes so hard.

While driving on the Highway a small stone struck the windshield of my 2019 Subaru Legacy resulting in an immediate 18 inch crack with separation of the external glass. This is the 3rd windshield that has failed on my Subaru. One previous failure resulted in glass cracked on both the outside and inside of the windshield in separate intercepting paths. I know that windshield failure has been common amongst Subarus since 2016 and I am wondering how this can still be unresolved. The failures are so immediately dramatic in length there is no repair possible and the safety integrity of the glass is compromised.

I OWN A 2019 SUBARU LEGACY. I AM VERY SHOCKED THAT I HAVE EXPERIENCED THREE MAJOR WINDSHIELD CRACKS WITHIN ONLY 18 MONTHS OF PURCHASING THE VEHICLE. THE FIRST ONE WAS ONLY 5 MONTHS AFTER I BOUGHT THE CAR (02/07/20), THE 2ND TIME WAS 7 MONTHS LATER (9/17/20), AND THE 3RD TIME WAS ON MAY 1ST, 2021. THE CRACKS CAME OUT OF NOWHERE; ONCE WHILE DRIVING ON A LIGHT TRAFFIC STREET, ONCE WHILE ON THE HIGHWAY, AND ONCE WHILE THE CAR WAS PARKED. REPLACING THE WINDSHIELD FOR THE SUBARU IS VERY EXPENSIVE! THE COMPANY REFUSES TO COVER THE COST. I HAD TO PAY $500 DEDUCTIBLE, WHILE MY INSURANCE PAID OVER $300+. I HAVE DRIVEN DIFFERENT TYPES OF CARS FOR MORE THAN 40 YEARS, SUCH AS HONDAS, CHEVYS, VOLVOS, AND FORDS, AND NOT ONE OF THOSE VEHICLES EVER HAD A WINDSHIELD CRACK. THIS IS THE FIRST TIME I HAVE EVER OWNED A SUBARU AND CANNOT BELIEVE THE NIGHTMARE/EXPENSE IN DEALING WITH THIS PROBLEM WITHIN SUCH A SHORT PERIOD OF TIME. I AM CONVINCED THERE IS A DEFECT EITHER WITHIN THE AREA OF THE FRAME OF THE CAR THAT HOLDS THE WINDSHIELD OR THE GLASS IS VERY POOR QUALITY, OR BOTH. IT IS NOT FAIR THAT SUBARU IS MISLEADING CUSTOMERS INTO BELIEVING THAT THEIR VEHICLES ARE SOME OF THE SAFEST IN THE CAR INDUSTRY. I HOPE ENOUGH SUBARU OWNERS WHO ARE DEALING WITH THE SAME PROBLEM ARE COMING FORWARD. ABOVE ALL, I HOPE SOMETHING IS DONE TO RESOLVE THIS TERRIBLE PROBLEM SOON.