2013 SUBARU LEGACY Complaints

I am the original owner since purchased new on the dealer lot in 2013. Within the first year, the drivers side headlight prematurely burned out (low beam). I have had to replace four bulbs (so far) since owning vehicle. The first two incidents I payed over $100 to have the bulb changed/replaced by a local mechanic. Since then, I have figured out how to replace the bulbs myself; but unfortunately the remedy is to remove the front driver's tire, remove inner plastic wheel well, and finagle and twist my arm to do this procedure (not easy!). Two main issues: Subaru needs to recall and fix the issue that is prematurely burning out this bulb, and 2; bring back the ability to (engineering design) that allows the owner of the vehicle to replace this bulb from the engine bay - NOT going through a procedure that involves a lengthy and expensive repair.

The passenger side frame rusted through. The bolt holding the frame collapsed through the rusted frame while I was driving on the highway and I lost control of my car as I was entering an exit off the highway. My mechanic said the air conditioning system drips on this area of the frame causing the rust and failure of the frame to hold the bolt. There were no warnings prior to the incident except that I heard a popping sound when I took a right turn out of my driveway before heading onto the highway.

I want to add my report of oil loss in the hope a recall is made. I found out after purchase that 2012-2014 or 2015 has a known problem with piston rings. With normal local driving I need to top off the oil every couple of weeks. With longer trips, say a couple hours of driving one way, the oil gets a quarter to half way down on the dipstick. I carry oil for all roadtrips and can't forget to keep checking the level. My understanding from many sources online is that Subaru is aware they put in bad piston rings and just call it good enough or within spec, but dumping so much oil isn't right. This isn't a wear and tear problem, although it can get worse over time and lead to other problems. The problem goes away when the rings and the engine block is replaced. Scotty Kilmer on Youtube tells a story of a customer that complained enough and after being persistent had it fixed for free (piston rings and block), and still has no oil loss issues after 60k miles. He also recommended reporting it here. This engine is used in various Subaru's, not just the Legacy.

While driving the vehicle, there was a loud "clunk" from the front-end. After that, during turns there is a lot of scraping, banging and popping noises. During braking, the car veers toward the right. The car is very unstable going around bends and on/off ramps. I took it to a mechanic and was told the front subframe on my vehicle has rusted out to the point he can put his fist through some of the holes. He contacted a dealer to get a price on a replacement and was told they have been waiting over 9 months for that particular part and there is currently no ETA for it. I contacted several other dealers and was told the part has been on backorder since January or February with no ETA. All the dealers I talked with said they are waiting on 10 or more. Based on that information, this seems to be a common problem with this model that may warrant some investigation and/or action to prompt Subaru to make the part available and possibly replace them via a recall. I really like this car and don't want to lose it over a $600 part not being available.

Faulty transmission, erratic gear shifting and now it seems the transmission is no longer working, mileage on vehicle is not even 130,000.

The contact's son owns a 2013 Subaru Legacy. The contact stated that while her son was driving at an undisclosed speed and approaching a traffic light, the vehicle stalled. The contact's son was able to restart the vehicle and continued driving. However, the failure reoccurred on two different occasions. Additionally, the contact stated that the vehicle was experiencing excessive oil consumption. The contact stated that her son had added 10 quarts of oil in the vehicle within 2 weeks. The contact referenced Subaru Technical Service Bulletin Number: 02-157-14R. The contact also stated that the exhaust pipe was emitting black smoke. The vehicle was taken to an independent mechanic who informed the contact that the vehicle needed an engine compression test. The vehicle was not diagnosed or repaired. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 169,000. The consumer stated that they no longer have the vehicle.

Transmission failed. Began to make bad noises then failed to accelerate in an intersection. Was almost hit by another car. Dealer indicated that the Subaru transmissions were only lasting 90, 000 to 100,000 miles before requiring replacement. Contracted Subaru who said they had a voluntary fix, but we were not notified and were outside of the short time frame for the fix. We replaced transmission at cost of $10,000. Subaru offered 1000 off a new car but was not concerned about the safety issue and would not fix/replace the transmission for this known issue.

The contact owns a 2013 Subaru Legacy. The contact stated that while driving at approximately 35 MPH, there was an abnormal noise coming from the transmission. The vehicle was taken to an independent mechanic where the technician informed the contact that the failure was the transmission. The vehicle was taken to the dealer where it was diagnosed that the CVT transmission needed to be repaired. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 117,000.

I received a recall letter about problem with the Engine, They did to Tess at 1200 miles each but the car runs out of oil between 25 and 3000 mile every time but they did nothing about it

When driving on interstate, all at once, dashboard lit up with lights, one of the lights being the check engine light. Towed car to dealership and found there was a problem in the CVT valve body which was replaced. I think this should be a recall because it's dangerous to be driving down an interstate with dashboard lit up. Have no idea what would have happened to engine or other parts of car if I wasn't able to get off highway in time.