2021 SUBARU OUTBACK Complaints

Hit a pothole while driving at highway speeds, that resulted in a large crack in the windshield. there are no visible chips in the windshield, just a large (approx. 5") crack that has since expanded. We have gotten a quote to replace it from a few repair shops and each one quoted roughly $1500.

The contact's wife owns a 2021 Subaru Outback. The contact stated that while driving at various speeds, the vehicle experienced loss of power steering as the power steering warning light and several unknown warning lights were illuminated. The contact stated that the failure occurred on several occasions. The vehicle was taken to a local dealer, where it was diagnosed that the power steering rack needed to be replaced. The vehicle was repaired; however, that the failure recurred. The vehicle was then taken back to the dealer, where it was diagnosed that the power steering wiring harness needed to be replaced. The vehicle remained at the dealer awaiting repairs. The manufacturer was made aware of the failure. The approximate failure mileage was 17,500. The VIN was not available.

Defective windshield. I purchased my Subaru Outback XT from the Subaru dealership in Shoreline, Washington in October 2020. Since then, the windshield has cracked 4 times beyond repair. Each time, a small hairline fracture develops and quickly spreads across the windshield until the windshield has to be replaced. I have taken the car to the Subaru dealership each time to replace the windshield. The car remains under warranty. I reached out to Subaru of America after the windshield cracked for the 4th time, but I was told that the crack was a result of "outside influence". I have never had a car windshield crack until I purchased the Subaru, and 4 cracked windshields in about 2 years is beyond excessive. After doing additional research online, it appears that this is a frequent and ongoing issue with newer Subaru models possibly because the windshield used now is of a thinner material.

The front windshield of my vehicle cracked excessively after being hit by a pea sized piece of gravel while traveling less than 50 MPH. I felt that the safety of my family was put at risk as the crack quickly spread to over 8 inches in length by the end of that same day.

Subaru has a known issue with windshields being easily cracked. I purchased a new 2021 Subaru Outback Onyx XT and had to replace the windshield 2 times within the first year of owning due to cracked windshield, both happened after having a small chip from likely a small rock hitting windshield. I currently have another cracked windshield after hearing a slight hit on my windshield , after a semi truck passed me going in the opposite direction. I have had other vehicles that have had small chips after taking a slight hit from rocks and never developed cracked that required windshield replacement. Truly think that Subaru could do better and correct this issue as windshields are very expensive to replace and those who can’t afford replacement will continue to drive with potentially impaired visibility.

Traveling toll road /fwy at approx 70mph at rush hour and lost all power with Check engine light , emergency brake, lurching engine, all flashing at the same time!!! Coasted through 4 fwy lanes to offramp and service station- extreme danger!!! How was there no pile up with me going from 70-10 to coasting on a busy 15 Northbound fwy at 7:30 am?????? Was in toll lane and crossed toll 3 foot sticks to exit at first available exit. 2 cars followed me off as they were concerned for my safety Towed to shop where they put in new thermo valve, gasket intake manifold, Pipe ay- fuel and gasket egr pipe 56000miles, 2 year old car 3 replaced windshields in last 6 months They said they've done 10 cars with this problem in the last year???? Insurance covered windshields , service center at Subaru inspected car

The contact owns a 2021 Subaru Outback. The contact stated that while driving approximately 68 MPH with the cruise control activated, the vehicle suddenly lost motive power. No warning lights were illuminated. The contact stated that it was difficult while attempting to shift the gear lever out of drive(D). The contact stated that once she was able to shift the gear shifter, she shifted into park(P) to turn off the vehicle. The vehicle was restarted after multiple attempts. The contact then noticed that the parking brake had engaged independently. The vehicle was taken to a local dealer, where the failure could not be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 14,000. The contact stated while driving on Mass Pike the Adaptive Cruise control was engaged, in the middle lane and no problems the vehicle lost power. After five minutes and traffic moving, the vehicle was trying to reboot but the emergency brake was on without anyone applying it. And the contact had a difficult time putting the vehicle into to park to restart the engine.

Vehicle was on highway in stop and go traffic when brake was applied. Auto stop-start feature engaged which turned engine off. On release of brake the auto stop-start feature failed to restart vehicle. Engine tried and failed to turn over and all console lights flashed on and off continuously. Ignition was turned off and attempted to restart car unsuccessfully. Four way hazard light button was activated and showed on dashboard as on. However, hazard lights on outside of vehicle were not on causing cars behind to not realize car was immobilized. Hazard lights malfunctioning on an immobilized vehicle on the highway is extremely unsafe.

Battery had been drained multiple times that required a jump start over the past four months. Also a new battery was purchased. No warnings we're presented before the issue occurred. The latest incident was today.

Battery of the vehicle continues to drain itself at seemingly random times. All sources that could possibly drain the battery while vehicle is not running have been turned off (dome light, tailgate light, exterior lights set to minimum time, etc...). Several times, this drainage has resulted in the car having to be jumped, so driver can get home. Car has been taken to dealer. Dealer indicates battery is fine. Took home, a few days later, battery is dead. Car does seem to struggle to turn over at times when trying to start. Lately this has been noticed while driving the car, and it engine was restarting while shutting down at stoplight (shutdown as part of limiting emmissions); had to turn the automatic shut-down feature off. Contacted local dealer again, was told that nothing can be done if battery is tested and it tests fine. We have resorted to carrying a recharging pack with the car to ensure that our kids don't get stranded with a dead battery.