2019 SUBARU OUTBACK Complaints

When defroster was turned on, a crack began on the windshield at the bottom, left of middle. As the days went on, the crack continued to spread when heat was on or sun heated up the windshield. In 3 months it went from a 4 inch to a 10 inch crack that obstructed view. We just had it replaced after paying a $500 deductible, with no guarantee it won’t recur.

Touchscreen has delaminated and bubbled, and it begins to operate on its own, and is unresponsive to correction. This affects the Settings, Navigation, and Infotainment systems. At worst, it causes Navigation and Maps to be inoperative at critical times. At best, it is distracting to the driver while trying to get it responsive, back in control. Dealership wants $3K TO REPLACE ENTIRE SCREEN SYSTEM, which is excessive for a new vehicle.

Starlink system not have service. SOS button doesn't work. My safety and life after an accident may be at risk because the SOS system will not call for help

While traveling early morning on [XXX] heading for Fall Vacation, we heard a loud pop in the car. Unsure as to what happened, my daughter who was in the back seat, noticed a crack in the windshield. The crack started in the lower corner on the passenger side. As we traveled the crack kept getting longer. This seemed strange because it was very early morning and no other cars were around us at the time we heard the loud pop. Where we vacation is actually with some friends at their place on beach. Our friend had seen my car right after I had purchased it and she purchased her a Subaru Outback as well. When we finally arrived, we mentioned about our windshield and the same thing had happened to her car in the very same spot. I had this replaced when we returned home in Tennessee. Which cost me a $500.00 deductible. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

We own a 2019 outback, and have had the windshield replaced twice prior this event. The first was a year ago with about 70K miles after the windshield suddenly cracked while going about 70MPH, this happen when no other cares where around. The second time was 2 weeks later when we came outside in the morning and the windshield was cracked while parked in a parking lot. Now for the 3rd time the windshield has cracked while parked in the garage, the windshield has cracked more each night, and has not grown is size while driving. Coincidental all the cracks have started in the same spot, lower portion of the windshield by the wiper, just to the right of the driver. We have been told every time by the dealer that it has been a rock chip, but its hard to get a rock chip when teh vehicle is in the garage and not moving.

3rd battery in 2019 Outback. Park car and next day battery is dead. And fully dead. Does not even want to take a charge at times…. 39000 on vehicle. Dealer could not find anything. Coincidently the passenger front window quits working also. There is no warning to this just next day vehicle will not start. All work is done at the Mandan nd Subaru dealership.

I put my 2019 Subaru Outback in park, stepped out of my car and the car proceeded to unexpeectedly roll forward with the door knocking me to the ground. The back wheels of the car then ran over both my legs. The vehicle has not been inspected by the manufacturer, police, insurance company or anyone else. I sent a letter January 1, 2024 to Subaru's Customer Advocacy Department, but have not received a response. There were no warning lamps, messages or other symptoms of the car unexpectedly going out of gear after being placed in park. prior to this occuring.

I am writing to bring to your attention a concerning matter regarding a 2019 Subaru Outback. This vehicle has a known factory defect that results in excessive electrical draw from one of the factory-installed systems (DCM), leading to drained car batteries. This issue poses a significant risk, especially in situations where the vehicle may fail in dangerous environments. Subaru has previously issued a recall for the same issue on earlier model years, indicating awareness of the problem. However, they have failed to extend this recall to the 2019 model, despite it being part of the same manufacturing series. This inconsistency in addressing the issue is deeply concerning and potentially puts consumers at risk. Given the potential safety implications and the manufacturer's failure to take adequate action, I urge your office to investigate this matter thoroughly. Thank you for your attention to this matter, and I look forward to your prompt action in resolving this issue and ensuring the safety of consumers.

My battery continually dies leaving me stranded. I have to carry a jumper box to be sure I can start my car and safely get home . From doing research, Subaru is aware of this problem from the tech bulletins they have posted . They should replace the DCM for their customers and update the program as well.

Broken axle, ECM or engine control module, Replaced with third battery with only 77,000 miles. This car is a lemon and a total,piece of junk My wife’s 2020 Subaru Forrester has a console which is a complete hazard on the road. If you put anything on the console it doesn’t stay and slides off Talk about a complete distraction and safety danger just because of lazy manufacturing and stupid engineers who can’t think their way out of a wet paperbag