2021 SUBARU OUTBACK Complaints
View complaints related to 2021 SUBARU OUTBACK. The complaints found here are submitted by actual consumers with first hand experience. There are more than 290 complaints submitted for the 2021 SUBARU OUTBACK. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2021 SUBARU OUTBACK- Johnson City, TN
Since we bought our 2021 Subaru Outback in May 2021, the vehicle hesitates when accelerating mainly after filling up with gas but also at other times. We have taken the vehicle in 4 times for service, but Subaru cannot duplicate the problem. Another issue we are having is that every time it rains, there is a puddle of water that forms on the passenger side floor board. We have taken the vehicle in 4 times for service, but Subaru cannot duplicate the problem.
Source: NHTSA WEB SITE -
2021 SUBARU OUTBACK- Strongsville, OH
I have issues with the headlights on my Outback. They are very bright to the point that i get flashed on a regular basis by other drivers thinking i have my brights on. Just this morning coming to work I passed someone on the Ohio Turnpike and they must of been blinded by my lights because they then got right up behind me and started following me with their brights on. These lights are a danger to other drivers and It makes me worried for my safety because of the actions of other drivers if they think I'm not turning my brights off. I told the dealer service department where I bought my car and they didn't take me seriously. I found a forum on line where other subaru drivers complain about the headlights and it goes back a couple years.
Source: NHTSA WEB SITE -
2021 SUBARU OUTBACK- athens, OH
vehicle about 14 months old, I purchased new Tried to start vehicle battery dead, no lights or other acc. had been left on. two weeks later battery would not start car, I jump started car according to directions in owners manual. After jump start several check engine lights came on, cruise control did not work. lane control and "EYESIGHT" failure warning light was on. Subaru dealer replaced battery under warranty
Source: NHTSA WEB SITE -
2021 SUBARU OUTBACK- Wilsonville, OR
on January 3, 2022 my windshield cracked and spread right away. I took it to get it fixed. On May 4, 2022 my windshield cracked again and spread immediately. Both times it started from the edge and went inwards. I consider this as a safety hazard for the windshield to crack and spread so easily. This is the second time and we are only covered for 2 replacements on the warranty in a year. This expense can add up quickly
Source: NHTSA WEB SITE -
2021 SUBARU OUTBACK- Sacramento, CA
Like many others have complained about, a small rock chip in the front windshield has spidered out across nearly the whole length of the windshield within a few hours of impact.
Source: NHTSA WEB SITE -
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2021 SUBARU OUTBACK- Reisterstown, MD
We bought this vehicle new and since we have had issues with the infotainment shutting down multiple times while driving. The infotainment screen along with all safety features associated with the electronic panel turn off. We have taken it to the dealership multiple times and keep getting told that they can't replicate the problem. We have recorded the issue and sent proof but Subaru manufacturing keeps delaying any inquiries in hopes to bypass lemon law.
Source: NHTSA WEB SITE -
2021 SUBARU OUTBACK- Boynton Beach, FL
The contact owns a 2021 Subaru Outback. The contact stated while driving 20 MPH, the brake pedal was depressed; however, the vehicle independently accelerated. There was no warning light illuminated. The vehicle struck the curb before coming to a stop, causing damage to the rim and tire. The vehicle was towed to the dealer but was not yet diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 16,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2021 SUBARU OUTBACK- Arlington, VA
I believe there is a software defect associated with the infotainment system. The system also includes car information such as car data, audio/radio, navigation as well as other items related to modern car's functionality. The issue is when a mobile is plugged into one of the two from USB port, the infotainment will randomly reboot itself. When this happens the screen turns black/bland while rebooting occurs. This can happen even while the vehicle is in motion possibly causing severe distraction resulting a safety issue. (Imaging driving down the highway and your car reboots without warning.) Reboot takes about two minutes during this time the vehicle is drill drivable but is very disconcerting to the driver. This issue is also a major topic with online forums such as www.subaruoutback.org under the Gen 6: 2020-Future section. https://www.subaruoutback.org/threads/2020-outback-software-gigathread.517684/page-340#post-6235066 Attempts to reach the dealership has not proven to be resolvable.
Source: NHTSA WEB SITE -
2021 SUBARU OUTBACK- Maynard , MA
Tiny spec of one sand grain instantly put a 14” crack across a windshield of a 2021 Subaru Outback I have pictures, how does a spec of sand crack a windshield?
Source: NHTSA WEB SITE -
2021 SUBARU OUTBACK- MONTCLAIR, NJ
I have had this vehicle since @ 6/30/21, under 4,000 miles. Sometimes when I'm driving, the car will suddenly brake or lurch when I am not near another object or person. I drove down the highway once when this happened and it was very concerning. I have also been in the middle of an intersection when this occurred, as I was turning left. It has happened approximately 10 other times since I've had the vehicle. Today it happened and a truck was behind me; thankfully I did not get hit.I brought this into the dealereship twice and they claim there is nothing wrong with the car. There is definitely something wrong with the car; it's dangerous. My car is available for inspection upon request. I and others are at great risk for an accident. I remember flashing lights on a few occasions, not today. When I went online to check for recalls, I noticed many other Subaru owners having the same issues.
Source: NHTSA WEB SITE