2013 SUBARU OUTBACK Complaints

MY FRIENDS' SON AND WIFE HAD A CRASH ON I 55 NORTH NEAR MEADOWBROOK ROAD ON JANUARY 28, 2018. THE CAR HIT A HIGHWAY BARRIER AND SPUN AROUND AND RESULTED IN AN EXTREME FIRE AFTER IMPACT AND THE SIDE AIRBAG, NOR THE SIDE CURTAIN AIRBAG DID NOT DEPLOY ON DRIVERS' SIDE. THE INSURANCE COMPANY DID NOT GET CONSENT FROM MY FRIEND TO TAKE IT FROM THE TOWED DESTINATION TO ANOTHER DESTINATION. SHE HAS YET TO RECEIVE INFORMATION REGARDING HER CLAIM STATUS WHICH SHE WAS INFORMED OF ONLY WHEN SHE INITIATED THE CALL. INSURANCE ADJUSTER INQUIRED WHO AND WHY SOMEONE ELSE WANTED TO LOOK AT CAR WHEN TELLING ADJUSTER SHE WOULD BE HAVING A THIRD PARTY TO VIEW HER WRECKED CAR. AS OF TO DATE FEBRUARY 6, 2018, SHE HAS NOT RECEIVED ANY CALL FROM INSURANCE COMPANY? THE AIRBAGS (SIDE SEAT AIRBAG AND SIDE CURTAIN AIRBAG AND THE EXTREME INTENSITY OF THE FIRE ARE OF MAJOR CONCERN) ESPECIALLY NOT DEPLOYING ON HER SONS' SIDE OF THE CAR. BOTH SON AND DAUGHTER-IN-LAW WERE TRANSPORTED TO THE UNIVERSITY OF MISSISSIPPI MEDICAL CENTER EMERGENCY ROOM BY WAY OF AMBULANCE BUT WERE DISCHARGE THAT NEXT MORNING, BUT CONTINUE TO HAVE PTSD LIKE SYMPTOMS AND ALSO INJURIES THAT LINGER ON. SEE PICTURES ATTACHED.

I WAS IN AN ACCIDENT WHERE THE OTHER DRIVER FAILED TO YIELD TO ONCOMING TRAFFIC AT AN INTERSECTION AND SLAMMED INTO MY DRIVERS SIDE DOOR. MY AIRBAGS FAILED TO DEPLOY DURING THE ACCIDENT.

EXCESSIVE OIL CONSUMPTION, OIL LIGHT ILLUMINATES EVERY 3000 MILES INSTEAD OF PURPORTED 7500 MILES. PROBLEMS STARTED IN 2016 AT ABOUT 70,000 MILES. DEALERSHIP DID TEST , CONFIRMED EXCESSIVE OIL CONSUMPTION AND IS REPLACING SHORT BLOCK IN VEHICLE. DEALERSHIP STATES EXTENDED WARRANTY ON THIS PROBLEM.

REPEATED LIGHTING FAILURES ON EXTERIOR LIGHTS ALL AROUND CAR. HAVE REPLACED HEADLIGHTS, TAIL AND SIDE LIGHTS REPEATEDLY AT MY COST. SOME COMPLETED AT DEALERSHIP, SOME COMPLETED AT HOME AFTER COST TOO MUCH.

I WAS DRIVING DOWN A 2 LANE HIGHWAY, WHEN I HEARD A LOUD SOUND LIKE A SHOTGUN AND MY SUNROOF EXPLODED, COMPLETELY SHATTERED, FOR NO REASON.

IN MOTION DRIVING STRAIGHT DOWN COUNTY ROUTE 80 ON A GOOD WEATHER DAY SLOWED DOWN GOING TO TURN INTO A SHOP AND TAKATA AIRBAG DEPLOYED. WAS LOUD BANG AND HORN WOULD NOT STOP GOING OFF. PULLED OFF ROAD IN FRONT OF A ART GALLERY, CALLED AAA THEY TOWED CAR TO A GARAGE CALLED "DON'S AUTO BARN" IN NEW WOODSTOCK, NY. DRIVERS HAND HURT BUT NOT TO THE POINT OF SEEING MD. HE IS A MD SO HE CARED FOR IT AS NECESSARY. SUBARU WON'T COVER AS WARRANTY IS UP. INSURANCE WON'T COVER AS IT WAS NOT A ACCIDENT. THIS WAS VERY DANGEROUS. WE ARE NOW WITHOUT A CAR AS IT IS NOT REPAIRED AND NOT COVERED BY INSURANCE OR SUBARU. IT'S LIKE DRIVING AROUND WITH A RANDOM GUN GOING OFF WITH THIS JUST DEPLOYING. WHEN DON'S AUTO SCANNED CAR THERE WERE 2 CODES THAT SHOWED UP. OUR CAR BEEN TO DEALER IN OCTOBER AND THERE WERE NO RECALLS, NOT EVEN FROM TAKATA!!

I AM INITIATING THIS COMPLAINT BECAUSE THE RECALL FOR THE BELOW SPECIFIED PROBLEM REMAINS UNCOMPLETED, WHEN IN FACT IT HAS BEEN FIXED AND REMAINS UNPROBLEMATIC. MOREOVER, I HAVE REPAIRED THE RECALL PROBLEM REGARDING THE WINDSHIELD WIPER MOTOR ON MY VEHICLE, MYSELF, WITH MY OWN MONEY, WITH PARTS SUPPLIED BY THE SUBARU DEALER. PLEASE CLEAR THE STATUS OF THE RECALL NOTICE TO REFLECT COMPLETED REPAIRS. CONSIDER THIS LETTER AN AFFIDAVIT CONFIRMING THAT, I AS THE OWNER, HAVE DONE THE REPAIRS FOR WHICH I AM COMPLETELY WITHIN LEGAL RIGHT TO PERFORM ON THE ABOVE MENTIONED VEHICLE.

TAKATA INFLATORS. I KEEP GETTING NOTICES FROM TK HOLDINGS TELLING ME OUR SUBARU MIGHT BE INVOLVED IN A RECALL. JUST TELL ME IF IT IS OR ISN'T. I'M TIRED OF FIGHTING WEBSITES DESIGNED BY MORONS WHERE I NEVER GET AN ANSWER AND PHONE NUMBERS ONLY LEAD YOU TO RECORDED MESSAGES THAT TELL YOU TO TO CHECK A WEBSITE. SO FAR NOTHING HAS HAPPENED BECAUSE WE HAVE NOT DRIVEN INTO ANOTHER OBJECT.

I HAVE A LEGAL NOTICE FOR AIRBAGS. THE BRAKES DIDN'T WORK PROPERLY RECENTLY IN AN EMERGENCY SITUATION.

ELDERLY WOMAN NEARLY RAN US OFF THE ROAD. HORN WOULDN'T WORK. BARELY AVOIDED CRASH. RELIABLE SUBARU IN SPRINGFIELD, MO CHARGED US $117 FOR DIAGNOSTIC AND DIDN'T FIX: NO PART ON HAND. IF I HAD OKAYED, IT WOULD HAVE COST ANOTHER $548 TO REPAIR, TOTAL OF $665 TO FIX WHAT I REGARD AS A SAFETY ISSUE. ART FLETCHER SUBARU IN JOPLIN, MO REPAIRED FOR $237. MY OPINION: THIS IS A SAFETY ISSUE THAT SUBARU SHOULD PAY FOR. HORN PROBLEMS WITH SUBARU ARE COMMONPLACE.