2013 SUBARU OUTBACK Complaints

I TOOK THE CAR INTO DEALERSHIP SERVICE TO REPORT AN ELECTRICAL DRAIN ON THE BATTERY, REQUIRING THE CAR TO BE JUMPED STARTED IF LEFT SEVERAL DAYS PARKED. SERVICE DEPARTMENT TESTED ELECTRICAL SYSTEM AND REPLACED THE BATTERY. CAR WAS PARKED IN THEIR LOT FOR SEVERAL HOURS AND ON RETURN THE CAR WAS WAS FOUND TO BE HEAVILY DAMAGED BY SMOKE AND FIRE FROM PASSENGER SEAT. THE CAR WAS TOTALED BY MY INSURANCE COMPANY.

EVER SINCE WE BOUGHT THIS VEHICLE, ABOUT EVERY 2,000 MILES THE ENGINE OIL SEEMS TO VANISH, AND I HAVE TO ADD ABOUT A QUART. I RUN THROUGH ABOUT 7 QUARTS A YEAR. WHEN I BOUGHT THE CAR, I ASKED THE DEALER WHY THE OIL DIPSTICK INDICATED THE OIL LEVEL WAS WAY ABOVE THE FULL LEVEL. THE DEALER JUST SAID IT MUST HAVE BEEN FILLED TOO MUCH IN THE LAST OIL CHANGE. I THINK IT WAS OVER FILLED SO I WOULDN'T NOTICE IT LEAKING OUT UNTIL A FEW MONTHS AFTER I BOUGHT THE CAR. I HAVE TO KEEP A SPARE QUART IN THE CAR AT ALL TIMES. IF THE DASHBOARD WARNING LIGHT EVER FAILS, I'M WORRIED I COULD SEIZE THE ENGINE.

ISSUE: OCCASIONAL NON-RESPONSE WHEN DEPRESSING THE ACCELERATOR. 1ST OCCURRENCE ABOUT THREE WEEKS AGO HAPPEN WHEN I STOPPED FOR A LIGHT AND THEN ATTEMPTED TO ACCELERATE. DEPRESSING THE PEDAL HAS NO RESPONSE, ATTEMPTED THIS THREE TIMES. THE RPM GAUGE REFLECTED IT WAS RUNNING. I TURNED ON THE CAR AND STARTED IT AGAIN AND IT WORKED. 2ND OCCURRENCE HAPPENED AGAIN AFTER A STOP. SAME AS ABOVE. 3RD OCCURRENCE MAY 6 2017 RETURNING FROM BWI IN BALTIMORE ON THE INTERSTATE, I WAS IN HEAVY TRAFFIC. I HAD TO SLOW QUICKLY FOR A TRUCK AND THEN SAW AN OPENING IN THE LEFT LANE AND PULLED OUT INTO THE LEFT LANE AND ATTEMPTED TO ACCELERATE WITH NO RESPONSE. A CAR MOVING FAST IN THE LEFT LANE ALMOST HIT ME SINCE I COULD NOT ACCELERATE. I PUMPED THE ACCELERATOR TWICE AND IT THEN ACCELERATED. 4TH OCCURRENCE MAY 6TH 2017 DEPARTING A PARKING LOT I WAS MOVING SLOWLY THEN ATTEMPTED TO ACCELERATE AND EXPERIENCED A DELAYED RESPONSE. PUMPED THE PEDAL TWICE TO GET THE RESPONSE. WENT TO A SUBARU DEALER AFTER THE FIRST TWO OCCURRENCES AND THEY SAID THEY COULD NOT IDENTIFY THE PROBLEM. THE DEALER CALLED AGAIN AND REQUESTED WE BRING THE CAR IN AGAIN APRIL11TH. A WEB SEARCH REVEALED ABOUT 24 OTHER LIKE OCCURRENCES WITH OUTBACK ABOUT THE SAME YEAR AND MAKE.

EXCESSIVE HEADLIGHT BULB FAILURE. REPLACEMENT OF BOTH DRIVER AND PASSENGER SIDES ON A MORE THAN ACCEPTABLE FREQUENCY. THIS HAS BEEN REPORTED TO DEALERSHIP VEHICLE WAS PURCHASED FROM NEW. BULBS HAVE BEEN REPLACED BY THEM AND ALSO BY MYSELF NUMEROUS TIMES SINCE VEHICLE WAS PURCHASED OCTOBER 2012.

I HAVE ONE OF THE SURRAUS THAT HAVE THE OIL CONSUMPION PROBLEM. HAVE HAD 2 OIL CONSUMPION TEST AT 2 DIFFERENT SUBARU DEALERS AND HAVE PROVED THAT THEY OVERFILLED THE OIL INTO MY CAR. HOW DO I GET A FAIR TEST. WHY ISN'T THIS PROBLEM A SAFETY RECALL? THE PROBLEM AFFECTS THE OIL RINGS, PISTONS AND SMALL BLOCK OF ENGINE. OIL IS BEING WASTED FROM THIS PROBLEM ACROSS THE US. MY CAR LOSS SO MUCH VALUE BECAUSE OF THIS I CAN'T SELL IT. PROBLEM WILL IN TIME CAUSE PROBLEMS WHEN DRIVING. HELP

SINCE OWNING THIS VEHICLE, I HAVE REPLACED THE LOW BEAM HEADLIGHTS FIVE TIMES, HIGH BEAMS THREE TIMES, FRONT RUNNING LIGHTS FOUR TIMES, REAR BRAKE LIGHTS TWICE, AND REAR RUNNING LIGHTS FIVE TIMES. SUBARU HAS OFFERED TO REIMBURSE ME FOR THE LIGHTS, BY SENDING THEM THE RECEIPTS. ALTHOUGH THIS IS ADMIRABLE, I'M WORRIED ABOUT ELECTRICAL FAILURES AND SMALL FIRES FROM SHORT CIRCUITS.

TL* THE CONTACT OWNS A 2013 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V694000 (VISIBILITY) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

ON 11/24/16 WHILE TRAVELING AT HIGHWAY SPEEDS, (60- 65 MPH), ON THE PA.TURNPIKE MY 2013 SUBARU OUTBACK 2.5I, WITH THE CVT TRANSMISSION AND 94,000 MILES ON THE CAR, SUFFERED A CATASTROPHIC TRANSMISSION FAILURE. WITH NO WARNING, OTHER THAN SOMEWHAT HIGHER THAN NORMAL ENGINE RPMS, THE TRANSMISSION, WITH VERY LOUD NOISES AND SHAKING THE CAR, ALL 4 WHEELS LOCKED UP. THIS RESULTED IN THE CAR SKIDDING SOMEWHERE BETWEEN 200 AND 300 FEET. JUST BEFORE THE CAR STOPPED SKIDDING, THERE WAS ONE LAST LOUD BANG/CLANGING/ SHAKING OF THE CAR. WE WERE EXTREMELY FORTUNATE IN THAT THERE WAS LITTLE TRAFFIC AT THE TIME, AND WE AVOIDED ANY COLLISION DAMAGE OR PERSONAL INJURIES. THE CAR HAD TO BE TOWED OFF THE HIGHWAY. WHILE BEING LOADED ONTO THE FLATBED TRUCK, THE FRONT WHEELS WERE LOCKED UP, WHILE THE REAR WHEELS WERE TURNING. THIS WAS WITH THE ENGINE RUNNING, AND THE TRANSMISSION IN NEUTRAL. I HAD TO HAVE MY CAR TOWED 300 MILES BACK HOME TO A LOCAL SUBARU DEALERSHIP. ( NOT WHERE I HAD PURCHASED THE CAR NEW) THE INITIAL DIAGNOSIS FROM THE DEALER WAS THAT THE TRANSMISSION FLUID HAD BEEN CONTAMINATED BY GEAR LUBE. THEY BASED THIS ON A VISUAL EXAMINATION OF THE CVT FLUID FROM MY CAR. THIS WAS DISPROVED BY MY HAVING THE CVT FLUID ANALYZED BY AN INDEPENDENT LAB. THEIR CONCLUSIONS WERE THAT THE FLUID HAD BEEN SEVERELY OVERHEATED, AND THE VISCOSITY CHANGED TO WHERE IT NO LONGER PROVIDED PROPER LUBRICATION AS OF 1/24/17, SUBARU OF AMERICA,(CORPORATE OFFICES) HAS DENIED MY CLAIM OF A DEFECTIVE TRANSMISSION, AND WILL NOT ASSIST ME WITH ANY REPAIR COSTS, OR REPLACEMENT. THE LOCAL DEALER AND SERVICE DEPARTMENT ARE STILL AMAZED WITH WHAT HAPPENED, AND THE RESULTS OF THE CVT FLUID REPORT. THEY HAVE NOT HEARD OF THIS TYPE OF FAILURE VERY OFTEN. *TR

ON MULTIPLE OCCASIONS, THE VEHICLE STALLED, AS IN THE ENGINE DIED. THIS IS AN INTERMITTENT PROBLEM. USUALLY IT HAPPENS WHEN THE VEHICLE IS STARTED, THE ENGINE WILL DIE, THIS WILL HAPPEN 2-3 TIMES ON EACH OCCURRENCE. IT DOES EVENTUALLY START AND RUN CORRECTLY. A SIMILAR ISSUE OCCURS WHEN COMING TO A STOP. THE ENGINE WILL "FLUTTER" ALMOST DIE AND THEN RESUME NORMAL OPERATION. SO FAR IT HAS NOT LEFT US STRANDED, HOWEVER, I AM CONCERNED AS TO WHAT THE PROBLEM MIGHT BE AND AT WHAT POINT WILL IT STALL AND NOT START AGAIN. I PLAN ON TAKING IT TO MY DEALERSHIP AND HAVE THEM LOOK AT IT, HOWEVER, THE ENGINE LIGHT HAS NOT COME ON SO I DON'T EXPECT THE COMPUTER HAS STORED ANY CODES FOR THE MECHANIC TO BE ABLE TO TROUBLESHOOT.

EXCESSIVE OIL USAGE, REGULARLY OCCURS WITHIN 6000 MILES OF OIL CHANGE BURNS ONE QUART OF SYNTHETIC ENGINE OIL. ALSO NOTE BUSHING IN DRIVERS SIDE LOWER CONTROL ARM HAS FAILED AS OF 50,000.