2013 SUBARU OUTBACK Complaints
View complaints related to 2013 SUBARU OUTBACK. The complaints found here are submitted by actual consumers with first hand experience. There are more than 290 complaints submitted for the 2013 SUBARU OUTBACK. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 SUBARU OUTBACK- OSWEGO, IL
TL* THE CONTACT OWNS A 2013 SUBARU OUTBACK. WHEN THE FRONT WINDSHIELD WIPERS WERE ACTIVATED, THE WIPERS FAILED TO OPERATE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V694000 (VISIBILITY). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 SUBARU OUTBACK- BAKERSFIELD, CA
2013 SUBARU OUTBACK. CONSUMER WRITES IN REGARDS TO EXCESSIVE OIL CONSUMPTION PROBLEMS AFTER REPLACEMENT OF OIL SENDING UNIT. *SMD THE CONSUMER STATED HE WAS EXPERIENCING EXCESSIVE OIL CONSUMPTION, BEFORE THE OIL SENDING UNIT WAS REPLACED. OVER THE NEXT FEW YEARS, THE OIL LIGHT ILLUMINATED AT AN INCREASING RATE. THE CONSUMER STATED THE DEALER ATTEMPTED TO MASK THE PROBLEM BY OVER-FILLING THE RESERVOIR, TELLING THE AMOUNT OF OIL CONSUMER WAS NORMAL, ETC.*JB
Source: CONSUMER LETTER -
2013 SUBARU OUTBACK- SHELBURNE, VT
CRUISE CONTROL BUG. IF I DECREASE MY SPEED BY 3 OR MORE MPH IN RAPID SUCCESSION, THE CRUISE CONTROL RESETS TO THE ORIGINAL SPEED, I.E. THE CRUISE CONTROL SPEED CHANGES FROM 60 TO 59 TO 58 TO 57 TO 56 TO 60. THIS SEEMS LIKE A DANGEROUS BUG SINCE IT CAUSES UNINTENDED ACCELERATION. I HAVE A VIDEO THAT I CAN SHARE FOR DOCUMENTATION.
Source: NHTSA WEB SITE -
2013 SUBARU OUTBACK- PONTE VEDRA BEACH, FL
ON A CLEAR DRY MORNING I PULLED INTO A PARKING SPACE ON A SLIGHT INCLINE IN FRONT OF A BRICK OFFICE BUILDING. WHEN I RELEASED THE SERVICE BRAKE (HAVING REACHED THE END OF THE PARKING SPACE) THE CAR BOLTED FORWARD, JUMPED THE CURB, CROSSED A SIDEWALK, WENT THRU SHRUBS, AND HIT THE BRICK WALL, CAUSING SEVERE DAMAGE TO THE CAR AND BUILDING. THE DISTANCE TRAVELED WAS ABOUT 10 FEET.
Source: NHTSA WEB SITE -
2013 SUBARU OUTBACK- PEMBROKE PINES, FL
VIN: [XXX] YEAR: 2013 VEHICLE: OUTBACK MODEL: 2.5I PREMIUM VEHICLE PURCHASE DATE 08/05/2013 AUGUST 2013 (LESS THAN 2500 MILES IN THE CAR) RETURNING FROM A TRIP PEMBROKE PINES, FL TO CLIFTON, NJ TO PEMBROKE PINES, FL. ON RETURNING TRIP SATURDAY, 11:00 AM OR SO. SOUTHBOUND ON I-95 BEFORE JACKSONVILLE, FL, OIL LIGHT TURN ON. SUBARU ROAD ASSISTANCE RECOMMENDED SUBARU OF JACKSONVILLE, FL. WENT THERE AND THEY POUR SOME OIL AND SAID EVERYTHING WAS FINE. AUGUST 31ST, 2015, STARTED TO TRAVEL TO JACKSONVILLE, TALLAHASSEE AND GAINESVILLE, FL. MORE THAN 3 SIMILAR INCIDENTS IN 2015. JANUARY 2016 SITUATION INCREASES. BETWEEN DEC 2015 AND JAN 2016, CAR REPEATED THE LOW OIL LEVEL SITUATION 3 TIMES. JAN 25, 2016, SUBARU OF JAX RAN A 1200 MILES OIL CONSUMPTION TEST. RESULT WAS NEGATIVE. MISSING OIL WAS BETWEEN SUBARU STANDARDS. WEEKEND ON FRI, 04/08/2016 7:30 PM, DRIVING FROM JAX TO PEMBROKE PINES, FL, LOW OIL LEVEL LIGHT CAME BACK ON. TRIED TO RESET IT SEVERAL TIMES, TURNING THE CAR OFF AND ON. ONLY BY FORT LAUDERDALE LIGHT WENT OFF COMPLETELY. OIL LEVEL CHECKED NEXT DAY 04/09/2016. OIL MISSING ON THE STICK. 2/3 OF QTR. OIL ADDED. MON, 04/11/2016, VISITED SUBARU OF JAX AND REGISTER THE OCCURRENCE. FRI, 05/06/ 2016, FROM JAX TO PEMBROKE PINES, FL AND BACK ON SUN, 05/08/2016. LOW OIL LEVEL LIGHT CAME ON SEVERAL TIMES. NEXT GAS STATION, PURCHASED MOST COMPATIBLE FULL SYNTHETIC QUARTER OIL AND POUR HALF OF THE BOTTLE. LIGHT WENT OFF FOR THE REST OF TRIP. THU, 05/12/2016, WENT TO SUBARU OF JAX TO REPORT PROBLEM EXPERIENCED AND TO MAKE OIL CHANGE AT 49,702 MILES. AGREED WITH SERVICE MANAGER TO USE OIL WITH MORE VISCOSITY, 5W30 INSTEAD OF SUBARU RECOMMENDED 0W20. THEY CHECK OIL LEVEL AND DETERMINE THAT 3/4 OF A QUARTER OF OIL WAS MISSING. SO WE ARE TALKING OF QUARTER OR MORE OF TOTAL OIL MISSING BETWEEN OIL CHANGES. I DIDN'T LIKE THAT. 'INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
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2013 SUBARU OUTBACK- PITTSBURGH, PA
2013 SUBARU OUTBACK FRONT WIPER MOTOR CAUGHT FIRE WHILE VEHICLE WAS IN MOTION. JUST PRIOR TO FIRE, WIPERS HAD BEEN ACTIVATED BUT WOULD NOT RETURN TO HOME OR STOP WHEN TURNED TO OFF POSITION. VEHICLE WAS PURCHASED NEW IN OCTOBER 2012. ROOT CAUSE OF WIPER MOTOR AS DETERMINED BY SUBARU DEALER SHOP. SUBARU CLAIMS THIS IS UNRELATED TO PRIOR RECALL FOR WIPER MOTORS WVW32 WHICH HAD BEEN EXTENDED TO 2012 MODELS.
Source: NHTSA WEB SITE -
2013 SUBARU OUTBACK- WINTER GARDEN, FL
TL* THE CONTACT OWNS A 2013 SUBARU OUTBACK. WHILE THE VEHICLE WAS IN OPERATION, THE CHECK ENGINE, ABS, AND OIL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED AS A LOCKED UP DUTY SOLENOID CIRCUIT FAILURE. THE PART NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 108,610.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 SUBARU OUTBACK- RED HOUSE, WV
THIS VEHICLE HAS SEVERAL ISSUES. I HAD AN OIL CHANGE AND WITHIN 1 WEEK THEY HAD TO ADD 1.3 QUARTS. CAR HAD 23,767 MILES. IN JUST OVER A MONTH I HAVE HAD TO ADD ALMOST 4 QUARTS OF SYNTHETIC OIL AND SPENT CLOSE TO $100 FOR THE OIL. THE CAR IS AN AUTOMATIC WITH A MANUAL OPTION AND I AM ALSO HAVEING PROBLEMS WHERE THE GEARS WON'T CHANGE IN AUTO NOR MANUAL OPERATION. IT REVS THE ENGINE AND I HAVE TO STOP, TURN IT OFF THEN RESTART. IT HAPPENS ALL THE TIME BUT THE DEALER SAID THERE IS NOTHING WRONG WITH IT..THERE IS ALSO AN ISSUE WITH VIBRATION OF THE STEERING WHEEL ALL THE TIME AND THE BRAKES DON'T WANT TO CATCH ALL THE TIME. SHOULD NOT HAVE TO PUMP THE BRAKES 2 OR 3 TIMES TO GET THEM TO ENGAGE.
Source: NHTSA WEB SITE -
2013 SUBARU OUTBACK- NORTH FORT MYERS, FL
WE PURCHASED THIS VEHICLE 2-7-16 USED WITH 28,000 MILES.WHEN DRIVING ON THE HIGHWAY OVER 50 VEHICLE WANDERED ALL OVER THE ROAD WE CONSTANTLY HAD TO CORRECT THE STEERING TO KEEP BETWEEN THE WHITE LINES.DEALER SAID THIS WAS THE WAY RACK AND PINION STEALING WORKED.AFTER DOING SOME INVESTIGATION ON YOUR WEB SITE THIS SEEMS TO AFFECT MANY OF THESE VEHICLES.SEEMS THAT SUBARU HAS DENIED ANY PROBLEMS WITH THE 3013 OUTBACK.WE PUT UP WITH THIS PROBLEM FOR TWO WEEKS AND TRADED THIS LEMON IN AT THE SAME DEALER THAT SOLD US THIS JUNK.WE LOST ABOUT 5 K IN THIS TRANSACTION BUT OUR SAFETY IS MUCH MORE INPORTANT THEN THE MONEY.IN 40 YEARS PURCHASING AND DRIVING ALL TYPES OF VEHICLES THIS IS BY FAR THE WORST EVER.WE WILL NEVER LOOK FOR A SUBARU AGAIN. HOPEFULLY OUR GOVERNMENT WILL LOOK INTO THIS SERIOUS SAFETY SITUATION.
Source: NHTSA WEB SITE -
2013 SUBARU OUTBACK- BOYNE CITY, MI
RANDOMLY, THE FLOOR SHIFT LEVER LOCKS WHILE IN PARK AND I CAN NOT START THE CAR OR TURN THE KEY. I HAVE TO PULL BACK AND FORTH ON THE STEERING WHEEL AND JIGGLE THE SHIFT LEVER UNTIL I AM ABLE TO TURN THE KEY TO START THE CAR. WHEN THIS HAPPENS, I AM STUCK WHERE EVER I HAVE PARKED UNTIL I CAN GET THE KEY TO TURN AND START THE CAR AND SHIFT INTO REVERSE OR DRIVE WHAT EVER THE CASE MAY BE. THERE IS NO TELLING WHEN THIS WILL HAPPEN AS I PARK, JUST RANDOM AND NOTHING SEEMS TO TRIGGER THE LOCKING EVENT.
Source: NHTSA WEB SITE