2013 SUBARU OUTBACK Complaints

TL* THE CONTACT OWNS A 2013 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE MOON ROOF EXPLODED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATELY MILEAGE WAS 31,000.

THIS CAR CONSUMES OIL. IT'S BEEN A CONSISTENT PROBLEM SINCE TURNING 25K, WE HAVE HAD 3 OIL CONSUMPTION TESTS AND SUBARU STATES THAT LOSING BETWEEN 1.1QTS BETWEEN SERVICE INTERVALS IS NORMAL. THIS IS NOT NORMAL. THESE ENGINES ARE FLAWED. NO MODERN CAR SHOULD CONSUME/LOSE OIL. HAVING OWNED A 2009 SUBARU OUTBACK IMPREZA SPORT AND KNOWING OTHERS WITH SUBARU OUTBACKS W/OUT THIS PROBLEM IT IS CLEARLY A MANUFACTURING DEFECT THAT SUBARU DOES NOT WANT TO ASSUME RESPONSIBILITY FOR. I URGE THE NHTSA TO INVESTIGATE THESE COMPLAINTS AND FORCE SUBARU TO RECALL THE EFFECTED ENGINES.

ENGINE IS BURNING OIL INTO ATMOSPHERE. GETTING LESS THAN 800 MILES BEFORE OIL LIGHT COMES ON. CONSUMES OVER A QUART OF SYNTHETIC MOTOR OIL EVERY TWO WEEKS. SUBARU HAS BEEN REPLACING MOTORS FOR ONLY WHEN PEOPLE COMPLAIN AND ONLY IF THEY ARE IN WARRANTY, I WAS OUTSIDE OF WARRANTY WHEN I EXPERIENCED THIS, THANKFULLY I BOUGHT SOME EXTENDED INSURANCE, HOWEVER THEY ONLY REPLACE THE MOTOR WITH A JUNKYARD MOTOR, WHICH MAY FAIL AGAIN, I ALREADY SUSPECT I AM BURNING OIL AND AM INDEED FACING THE SAME ISSUE AFTER ONLY 4 WEEKS. SUBARU NEEDS TO TAKE OWNERSHIP OF THIS MFGR. DEFECT. THEY ARE POLLUTING THE ATMOSPHERE AND DOING AS LITTLE AS POSSIBLE TO RESOLVE. THIS ISSUE APPEARS TO AFFECT A GOOD PORTION OF THESE CARS AS EVIDENCED BY ALL OF THE ONLINE CHATTER ABOUT IT. THEY ARE FULLY AWARE OF THE ISSUE. I ONLY FOUND OUT ABOUT THIS ISSUE UPON NOTICING LACK OF POWER AND HAVING MY CATALYTIC CONVERTER REPLACED DUE TO IT BEING CLOGGED. I AM ALREADY NOTICING THIS SAME ISSUE THERE TOO. WHEN I BOUGHT THIS CAR, THE ISSUE WAS ALREADY KNOWN TO SUBARU. YET THEY DID NOT TO RESOLVE THE POLLUTING ISSUE. PLEASE LOOK INTO THIS TO PREVENT ANY WORSE DAMAGE TO THE ENVIRONMENT. I AM IN THE PROCESS OF GETTING RID OF THIS VEHICLE, BUT SOMEONE ELSE MAY BE STUCK WITH THE SAME ISSUE. THIS HAPPENS DURING ALL DRIVING SITUATIONS.. EG: HIGHWAY OR ON LOCAL ROADS.

SEVERE BURNING OIL ISSUE. RELEASING TOXIC SMOKE INTO ATMOSPHERE. THIS IS A WIDE SPREAD ISSUE WITH SUBARU 2.5 MOTORS. THEY ARE ONLY OFFERING A FIX FOR ANYONE IN WARRANTEE. THIS IS PREVENTING MANY VEHICLES FROM BEING REPAIRED DUE TO COST OF REPAIR. THIS HAPPENS MAINLY ON HIGHWAY DRIVING FOR ME. I HAD MY ENGINE REPLACED OUT OF WARRANTY AND NOW THE JUNKYARD MOTOR THEY GAVE ME IS DOING THE SAME THING. SUBARU NEEDS TO TAKE OWNERSHIP OF THIS ISSUE, AND NEEDS TO FIX ALL OF THESE AFFECTED MOTORS.

TL* THE CONTACT OWNS A 2013 SUBARU OUTBACK. WHILE DRIVING APPROXIMATELY 30 MPH IN INCLEMENT WEATHER, THE VEHICLE BEGAN TO SLIDE WHILE DRIVING DOWNHILL. THE CONTACT ATTEMPTED TO CONTROL THE STEERING, BUT IT WOULD NOT MOVE. THE VEHICLE DID NOT RESPOND AND STRUCK A DELINEATOR POST, SLID IN THE OPPOSITE DIRECTION TOWARDS A CONCRETE WALL, AND SUDDENLY STOPPED. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

I WAS CHANGING A FLAT TIRE WITH THE JACK PROVIDED BY SUBARU. I WAS ON A FLAT SURFACE ON ASPHALT. THE JACK COLLAPSED UNDER THE WEIGHT OF THE CAR WHILE I WAS CHANGING THE TIRE, CAUSING THE CAR TO CRASH TO THE GROUND. THE JACK COLLAPSED WHEN THE METAL THREADED BAR INT EH MIDDLE OF THE JACK STARTED TO BEND. PLEASE SEE THE PICTURES OF THE JACK AND OF THE SURFACE I WAS ON (IT SHOWS IT WITH THE SPARE TIRE INSTALLED, WHICH WAS DONE ONLY WITH THE HELP OF ROADSIDE ASSISTANCE BECAUSE I NEEDED THEIR JACK TO COMPLETE THE TASK).

CHECK ENGINE LIGHT HAS BEEN ACTIVATED SEVEN TIMES SINCE THE BEGINNING OF THIS SUMMER (2015). LOW ON OIL AT FIRST. DEALER CHANGED PCV VALVE AND TOPPED OFF OIL AT THE TIME OF FIRST ENGINE LIGHT ACTIVATION. NOW, JUST HAD $1200 OF MAINTENANCE ON IT AT DIFFERENT DEALER. INCLUDING CHANGE OF TEMP SENSOR ON NOV 2. CHECK ENGINE LIGHT ON AGAIN TODAY, WITH DIFFICULTY STARTING. DIFFICULTY STARTING WITH CHECK ENGINE LIGHT HAS BEEN FOR CHECK ENGINE INDICATIONS FOR LAST MONTH. DEALER IS CONFOUNDED. I AM VERY CONCERNED WITH LESS THAN 71000 MILES. DID PURCHASE AN EXTENDED WARRANTY FOR 80000 MILES. DID HAVE DEALER OF ORIGINAL SALE HAVE HITCH AND REAR VIEW CAMERA INSTALLED PRIOR TO DELIVERY.

TL* THE CONTACT OWNS A 2013 SUBARU OUTBACK. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER ON OVER TWO OCCASIONS WHERE THE FAILURE WAS ABLE TO BE REPLICATED, BUT THE FAILURE WAS UNDETERMINED. IN ADDITION, THE OIL WARNING LIGHT RANDOMLY ILLUMINATED. THE VEHICLE STARTED HESITATING AND, AS THE FAILURE PROGRESSED, CAUSED THE VEHICLE TO STALL SEVERAL TIMES. THE CONTACT WAS ABLE TO GET THE VEHICLE TO RESTART, BUT THE FAILURE CONTINUED TO PROGRESS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 SUBARU OUTBACK. WHILE DRIVING AT APPROXIMATELY 50 MPH, THE VEHICLE HESITATED TO ACCELERATE AND ATTEMPTED TO STALL. THE CONTACT STATED THAT THE VEHICLE WAS BURNING EXCESSIVE OIL AND THERE WAS AN ABNORMAL NOISE. THE VEHICLE WAS DIAGNOSED BY A CERTIFIED MECHANIC WHO STATED THAT THE POWER TRAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

SINCE 2013 WE HAVE MADE NUMEROUS TRIPS TO OUR LOCAL SUBARU DEALER COMPLAINING OF 'ENGINE KNOCK'. THE DEALER HAS PROVIDED A WIDE ARRAY OF POTENTIAL 'FIXES' TO STOP THE KNOCKING BUT NONE HAVE WORKED. WE HAVE TRIED EVERYTHING FROM VALVE ADJUSTMENTS TO ADDITIVES TO CHEMICAL 'BATHS' FOR THE ENGINE BUT NOTHING HAS STOPPED THE KNOCKING. MORE THAN ONE SERVICE MANAGER HAS SAID THAT 'KNOCKING' IS NOT GOOD FOR THE ENGINE AND NEEDS TO BE ADDRESSED. HOWEVER, FOR ALL THEIR GOOD INTENTIONS THE PROBLEM HAS NOT BE RESOLVED. WHILE WE APPRECIATE THE DEALER'S EFFORTS WE DID NOT PAY CASH (FULL PRICE) TO PURCHASE A VEHICLE THAT DOES NOT PERFORM TO STANDARD. SEEING THAT ALL 'FIXES' BY SUBARU HAVE FAILED WE WOULD LIKE OUR MONEY BACK FOR THE ORIGINAL PURCHASE PRICE OR HAVE THE CAR REPLACED WITH A NEW SUBARU OUTBACK.