2019 SUBARU OUTBACK Complaints

Diagnosis from Dealer - DCM is causing a draw on battery during sleep mode will need new DCM to be replaced to stop draw on battery. Battery is drained after a couple days of not driving the car. Battery was replace in May 2023. Safety issue if somewhere where car can not be jumped.

Subaru outback had been parked in my garage for a few days. When I decided to move it, I backed out of my garage and noticed that my car had this squiggly crack on my windshield. I see this happen to a lot of subaru owners. Called about getting a defective windshield replaced and was told no. After seeing thaf theres been a lot of complaints of the similar issue. Issue happened on 9.28.23

The contact owns a 2019 Subaru Outback. The contact stated that the vehicle failed to start immediately as designed. The contact was able to start the vehicle after several attempts. There was no warning light illuminated. The vehicle was taken to the dealer, where the failure recurred. The dealer diagnosed that the fuel pump had failed and needed to be replaced. The vehicle was being repaired. The contact related the failure to NHTSA Campaign Numbers: 21V587000 (Fuel System, Gasoline) and 20V218000 (Fuel System, Gasoline); however, the VIN was not included in the recalls. The manufacturer was not notified of the failure. The failure mileage was approximately 24,000.

On July 28th, my touch screen (head unit) in my Subaru Outback suddenly delaminated overnight. From that point foward, all systems connected to the head unit have been either unusable or intermittent--often dangerously so. My backup camera and blind spot indicators are randomly unusable; the GPS system turns itself on and off in use (and half the time, screen itself cycles through "ghost touches" and is unable to be directed in any way); my car calls random people through the Bluetooth system while driving, which is a major distraction, and Starlink is unusable. Internet searching has revealed a proposed class action lawsuit against Subaru for the known issues with their head units; the 2018 models were recalled, but as mine is a 2019, I have been told I'm ineligible for support with repairs and would need to pay 3k out of pocket. I can't sell the car with the level of defects it currently has, and driving the vehicle is at best irritating and at worst, dangerous (depending on how the head unit behaves that day). I purchased this car because I wanted to have a backup camera, blind spot indicators, access to GPS support, and more.

Small rock impact at top passenger side of the windshield spidered beyond repair in about 30 minutes.

Radio Headunit -- Freezes and has ghost inputs. Makes the unit unusable- no backup camera. Flashes and beeps constantly. You can not mute it or stop it. It seems to also cause the "Eyesight" to not behave normally

Minor rock strike from road driving on 09/15/23. This resulted in a crack about 8" long on passenger side of window. In 7 days, the crack has grown to about 36" and has fractured in multiple locations. The crack continues to grow even while the vehicle is stationary and not experiencing severe weather events. This is due to a poor bracing of the window on the top frame portion of its mounting location on the vehicle.

The screen has bubbles form behind it from condensation and causes it to phantom press buttons. It will interrupt any activity you do it's is very distracting and dangerousfor equipped to fail when it is a known issue.

The contact owns a 2019 Subaru Outback. The contact stated that while the vehicle was stationary, the check battery warning light illuminated. After calling roadside assistance, the technician was unable to jump-start the vehicle. The battery was later replaced but had since displayed symptoms of excessive power drainage, requiring constant recharges. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 64,000.

The screen gets has bubbles form behind it from condensation and causes it to flash and click buttons on its own. It will interrupt maps while navigating, is very distracting, and dangerous to have this radio equipped when it is a known issue. I have almost crashed because of this.