2013 SUBARU OUTBACK Complaints

ON 1000 MILE ONE WAY TRIP THE OIL LIGHT CAME ON AND IT COULD CHECKED OUT FOR ANOTHER 100 MILES. THIS WAS NOT TOO DANGEROUS BUT MY WIFE IS 67 YEARS OLD, DOESN'T UNDERSTAND CAR ENGINES AND WAS VERY FRIGHTENED ABOUT WHAT TO DO. THEY STOPPED THE CAR IMMEDIATELY AND CALLED ME, TO ASK WHAT TO DO. FOR ANYONE, ESPECIALLY WOMEN STOPPED AT THE SIDE OF THE INTERSTATE THIS CREATES A DANGEROUS SITUATION. I HAVE BEEN TOLD THAT NTSB HAS BEEN TOLD OF THE EXCESSIVE OIL CONSUMPTION OF SUBARU OUTBACK, LEGACY AND OTHER SUBARU MODELS USING A DEFECTIVE OIL RING. IT SEEMS TO ME THAT THIS PRESENTS SEVERAL DANGERS CONSIDERING ESPECIALLY THE COST OF THE REPAIR. BECAUSE OF THIS COST THE REPAIRS WILL PROBABLY GO WITHOUT CORRECTION. THIS SITUATION COULD LEAD TO SEVERE LOSS OF COMPRESSION, POWER AND A DANGEROUS PROBLEM WHEN ACCELERATION IS CRITICAL. *TR

EXCESSIVE OIL CONSUMPTION: THE VEHICLE WAS PURCHASED NEW IN DECEMBER 2012. AT MILEAGE 4,682, THE ENGINE OIL LEVEL WARNING LIGHT ILLUMINATED. I TOOK IT TO THE ORIGINAL DEALER AND THEY OBSERVED THAT THE OIL LEVEL WAS LOW AND THEY TOPPED IT OFF. THE NEXT TIME THE LIGHT ILLUMINATED, THE DEALER INITIATED AN OIL CONSUMPTION TEST. ACCORDING TO THE TEST PARAMETERS, THE VEHICLE DID NOT CONSUME OIL EXCESSIVELY DURING THE TEST PERIOD. FOLLOWING THE FIRST TEST, THE ENGINE OIL LEVEL WARNING LIGHT ILLUMINATED ON 2 OTHER OCCASIONS AND THE DEALER PERFORMED 2 MODIFIED OIL CONSUMPTION TESTS (SEE FB ENGINE OIL CONTROL RING TSB OIL CONSUMPTION TEST). AGAIN BOTH TESTS SHOWED NO OIL CONSUMPTION DURING THE TEST INTERVAL. THE SECOND TEST WAS PERFORMED AT 16,976 MILES AND THE THIRD TEST PERFORMED AT 20,896 MILES. THE LIGHT WOULD ILLUMINATE PRIOR TO THE NEXT SCHEDULE OIL CHANGE (DEALER RECOMMENDS 5,550 MILES) AT APPROXIMATELY 3,500 MILES. I SUBMITTED A WARRANTY CLAIM WITH SUBARU NORTH AMERICA AND THEY AUTHORIZED A SHORT BLOCK REPLACEMENT AT 22,270 MILES. *TR

TL* THE CONTACT OWNS A 2013 SUBARU OUTBACK. THE CONTACT STATED THAT THE STEERING WHEEL DRIFTED TO THE LEFT AND HAD TO BE CONSTANTLY TURNED TO THE RIGHT IN ORDER TO KEEP THE VEHICLE IN ITS APPROPRIATE LANE. THE FAILURE OCCURRED WHILE DRIVING 65 MPH AND ALSO AT LOCAL SPEEDS. THE DEALER INSPECTED THE VEHICLE AND STATED THAT THE STEERING WHEEL WAS OPERATING AS DESIGNED AND THE ALIGNMENT WAS NORMAL. THE DEALER DID NOT REPLACE ANY PARTS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,500. UPDATED 10/22/14*CN UPDATED 08/28/2017*CT

TL* THE CONTACT OWNS A 2013 SUBARU OUTBACK. WHILE DRIVING APPROXIMATELY 5 MPH AND MAKING A LEFT TURN, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND RESUMED NORMAL OPERATION. THE FAILURE OCCURRED MULTIPLE TIMES. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 7,500.

TL* THE CONTACT OWNS A 2013 SUBARU OUTBACK. WHILE ACCELERATING FROM A COMPLETE STOP, THE VEHICLE LUNGED FORWARD AND STALLED. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,500.

TL* THE CONTACT OWNS A 2013 SUBARU OUTBACK. WHILE DRIVING 60 MPH, THE OIL CHANGE INDICATOR ILLUMINATED. THE CONTACT ADHERED TO THE OIL CHANGE SCHEDULE, BUT THE FAILURE OCCURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

WHILE DRIVING AT SPEEDS OVER 40 IT IS VERY DIFFICULT TO KEEP THE CAR CENTERED IN A LANE. THE DEALER CHECKED AND CORRECTED THE ALIGNMENT WITH LITTLE OR NO IMPROVEMENT. THE SERVICE REP DID ADMIT THAT OUTBACKS DO WANDER. EMAIL SENT TO SUBARU HAS APPARENTLY BEEN IGNORED. THIS IS AN UNSAFE CONDITION IN OUR CROWDED INTERSTATES. *TR

TL* THE CONTACT OWNS A 2013 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKES, THE ENGINE RPMS INCREASED AS THE VEHICLE SUDDENLY ACCELERATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000. THE VIN WAS NOT AVAILABLE.

APPLY BRAKES WHILE IN MOTION AND CAR DOOR LOCKS OPEN. PASSENGER COMPLAINED WHEN GETTING OUT OF CAR THAT THEY GOT A SHOCK. *TR

TL* THE CONTACT OWNS A 2013 SUBARU OUTBACK. THE CONTACT STATED THAT THE STEERING WHEEL WAS EXTREMELY UNSTABLE AND NEEDED CONSTANT ADJUSTMENT. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE, BUT PERFORMED A FOUR WHEEL ALIGNMENT AND INCREASED THE TIRE PRESSURE. THE FAILURE RECURRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V194000 (STEERING). THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.