2018 SUBARU OUTBACK Complaints

Went into my office yesterday morning and came out on my break to a cracked windshield. It was a perfect crack that seems to have started right at the edge of the glass extending to the middle of the windshield with no point of impact noted. As per Subaru it’s not covered under our Gold Warranty Plan even when we explained the glass seems to have just cracked on its own. After research it’s seems to be an issue with Subaru that they do not want to handle and with my insurance deductible being $500 I will have to cover the whole windshield for $471. At this point I will just leave eyesight off because it’s around another $600 to recalibrate that. ** accidentally uploaded a picture of an email and was unable to delete it.

I was driving when suddenly the windshield cracked. It cracked in a Y shape. I took it to the Subaru dealer and was told that was due to a stone chip. When he is saying is a stone chip is where the the glass split into the y shape. They said that they will not cover under warranty.

Repeated battery failures. Two battery replacements and battery still is not holding a charge. First battery replacement at 17,120 miles - 5/30/2020 Second battery replacement on 21,300 miles - 2/20/2021 Latest, battery died on 8/22/2021 with about 24,000 miles. Had to be jumped.

The contact owns a 2018 Subaru Outback. The contact stated that the vehicle was parked, when he noticed there was a crack on the windshield. There was no impact to the windshield that could have caused the crack. The vehicle was not diagnosed nor repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was 35,822.

ON 2 OCCASIONS MY BATTERY WENT DEAD FOR NO APPARENT REASON . I brought it in to the dealership. The dealership suggested that i leave it for a complete diagnostic evaluation. they came back saying nothing was wrong. someone sent me an article about a man who is suing Subaru for the exact problem i had.

The fuel tank evap system has stopped working and is not venting the fuel tank properly. When I take the gas cap off there is a lot of pressure released. Filling the tank is slow (0.5 gallon per pump click) and leads to some (very small amounts) fuel spilling from the fill hole. Also, the check engine light/code for this disables the cruise control (traction control I assume) and possibly the ABS. (The first time the check engine light came on, the ABS and Brake light also came on.)

After filling the vehicle with gas, the vehicle was able to start but with only enough power to drive at 15-20 miles per hour. I drove directly to the Subaru dealer (at 15 miles per hour) where they diagnosed a "bad cell" in the battery. They sold me and installed a replacement battery which resolved the problem. The vehicle was 2 years old with 42,581 miles on it at the time. There were no warnings prior to this incident and the vehicle and faulty battery were not inspected by anyone other than the mechanics at the dealership.

Cracked windshield due to no impact. This is third windshield in 3 years. Known problem. Distracted visibility. Will take to dealer for repair.

Sunday,August 1, 2021, at 9:05am, I backed out of my garage and when I attempted to turn my car, the steering locked, the car was drifting backwards and I had no brakes. As a result the car kept drifting backwards , off the driveway into the woods, hitting a tree. Once stopped, I was able to start the car and drive it out of the woods. The entire driver’s side was sideswiped and mirror torn off. I was not injured, but could have been. I called insurance that day. On Monday, we contacted the Subaru dealership. The local police were notified and documented the report. The insurance adjuster determined the car unsafe to drive and it was towed to the dealership August 4, 2021. There was no warning or indicated problem prior to the incident.

The contact owns a 2018 Subaru Outback. The contact stated that there was a popping sound coming from the front windshield. The contact stated that one morning it was discovered that the front windshield had several cracks that had extended across the windshield from the top to the bottom of the windshield. The cause of the cracks was not determined. The contact stated that no object impacted the windshield to cause the cracks. The local dealer and manufacturer were not notified of the failure. The failure mileage was 50,000.