2022 SUBARU OUTBACK Complaints

Driving and thought I heard slight cracking noises, couldn't figure out what it was. About 2 minutes later a huge crack about 18" spontaneously appeared from the passenger side of the windshield to nearly the middle of the windshield. No rocks or impact, just out of nowhere.

1. Front Windshield cracks easily instead of chipping. Appears to be under pressure in a strange way and it cracks then starts to delaminate. I had 2 windshields replaced within 30 days. Water also starts to enter the crack and it impacts the wiper blades when in use. 2. Center Info-Tainment system in underpowered to the degree that touch response is laggy to the degree to be dangerous. With all the climate controls, radio, gps, and other controls now on the touch screen this slowness is dangerous to the point that should warrant a recall. I've had a system update done and this did not fix the slow touch response. It appears to be underpowered hardware.

The glass sheet on the vehicle’s sunroof spontaneously exploded while I was driving on the freeway. Some broken shards fell onto myself and into the cabin as the interior pull cover was in the open position at the time of the explosion. Luckily no additional passengers were in the vehicle at the time of the incident. I was in shock as I heard and felt the explosion. As broken shards were falling onto me and into the cabin, I thought I was a victim of an intentional freeway shooting or an unlucky recipient of a stray bullet. After realizing I was unharmed, I immediately drove my car to a trusted Subaru dealership for further investigation of the damage. At the time, the dealership did not have the appropriate personal on site for an investigation, however a service associate took photos of the damage. The service associate also observed and noted the position of some glass remains still in tact on the sunroof frame - some broken edges were positioned at an outward angle in relation to the vehicle. This is an indication of an outward explosion rather than an impact from outside of the vehicle. I am currently waiting for the dealership’s response to have the car brought back in to complete the investigation w/ the appropriate personal.

Windshield cracked for no reason at all. This vehicle had been parked on my driveway and had not been driven in about 3 days. There are no trees or anything near the driveway that could have fallen on the car. While the car was parked on my driveway, the car was facing away from the street. The next morning the crack had already expanded and covered most of the middle part of the windshield. Contacting a local dealer was a nightmare. The dealer person said they're not responsible for a replacement. They looked the other way saying "we just sell the cars", and suggested to take it to Subaru of America. I'm currently waiting for a response from Subaru of America.

Drive to visit family, no rock chips, no accidents; pulled in about 7pm. Next morning Woke up at 0600 to a severe crack in the windshield.

We had a rock fly up and hit the windshield 7" below top center of windshield, on impact the crack was over 12" in length, now the Crack is now over 24" in length.

On 7/7/2022 I was traveling the Blue Ridge parkway and heard a pop sound and saw about 5 inch windshield crack from edge of my Driver A-post frame traveling horizontally toward the center of the vehicle. I did not see anything hit the windshield. By the time I got to a rest stop the crack continued to travel across toward the center of the vehicle. I saw no evidence of impact at the edge of windshield or along crack. I had to lower my seat so as to see below the crack because the sun on the windshield was causing a bright glare spot from light refraction. When I got to Lynchburg I called the closest Subaru dealership. They stated they that something must have hit it and if they had to order a replacement it would be several days and suggested I call my insurance company and a. Auto glass repair company. I then called Subaru customer service which provided me a claim number and stated they would get back to me in 24 to 48 hours. I stayed overnight in Lynchburg but they haven’t got back to me. I am waiting for someone to come inspect it or tell me where to take for inspection.

I have videos. I have been having major issues with a lot of aspects of the car. However, the most concerning is the obstacle detection going off randomly when there is NOTHING in front of the car, and the other major issue is that the lane assist feature keeps pulling the car out of the lane I am in. Randomly throughout a cruise control drive, the car will pull towards an inner lane. I fight with the car to keep it in the correct lane. If I relax my grip even slightly, the car pulls me into the other lanes of traffic. I am finding that it is most determined to pull me out of my lane when there are cars in the lane next to the one I’m driving. In other words, it never tries to pull me off the road. It always tries to pull me into other lanes of traffic. I’ve been driving the car for 6 months. It’s been doing this since the first month.

While driving, the radio volume suddenly increases to extremely loud. Not only is this dangerous and extremely distracting for the driver, but it is potentially harmful to everyone in the vehicle. My immediate reaction when this occurs ( it happens frequently) is to focus on the radio and off of the road, regardless of whether I am driving low speed or high speed on an interstate, or even when I’m turning at an intersection. Very dangerous! There are no warnings prior to the “full blast” of volume.

Purchased a 2022 Subaru Outback in late August 2021. We been driving regularly and on Friday July the 1st, we were leaving home going to dinner, got in the car to a crack in the windshield extending from the top center edge of the windshield to the center of the windshield. No impact chip is visible, or by touch. No known rock or debris impact while I was driving. We have been very careful with my nice new car and this is extremely disappointing. Due to the holiday, we were unable to contact the dealer until Tuesday July the 5th. As of the day we contact the dealer the crack is now two thirds down the windshield on a vertical plane and beginning to spider horizontally from the center to the left and the right.