2018 SUBARU OUTBACK Complaints

BATTERY DOESN'T HOLD CHARGED WHEN PARKED OVER NIGHT. CAN'T START THE ENGINE AFTER A FEW HOUR DRIVE AND PARK OVER NIGHT. NOW I HAVE TO LET THE CAR ENGINE RUNNING FOR A FEW HOUR EVERYDAY TO KEEP THE BATTERY CHARGED UP ENOUGH TO START THE ENGINE. HAS TO JUMP THE CAR MANY TIMES ALREADY. GONNA CALL THE DEALER AND ASK WHAT ARE MY OPTIONS TOMORROW.

DEAD BATTERY OVERNIGHT AND LIFTGATE RANDOM OPENING WHEN VEHICLE IS PARKED IN THE GARAGE.

MY SUBARU OUTBACK 2018 TO DATE IS ON ITS THIRD BATTERY, THIRD BATTERY REPLACED 8-7-2020 IS DEAD TODAY (8-13-2020). VEHICLE PARKED IN DRIVEWAY.

THE WINDSHIELD MYSTERIOUSLY CRACKED ON THE LOWER THIRD OF THE PASSENGER SIDE AND IMMEDIATELY SPIDERED OUT IN ALL DIRECTIONS LIKE A STARBURST EVEN THOUGH THE VEHICLE WAS SITTING BY ITSELF IN BROAD DAYLIGHT IN A LOWE'S PARKING LOT. THERE ARE NO CHIPS/GOUGES ON THE GLASS SURFACE ON EITHER THE INTERIOR OR THE EXTERIOR OF THE WINDSHIELD (WHICH MIGHT SUGGEST AN IMPACT). THE GLASS APPEARS TO HAVE CRACKED ON THE INSIDE OF THE DOUBLE PANE WINDSHIELD FOR NO APPARENT REASON OTHER THAN MANUFACTURING OR DESIGN DEFECT.

VEHICLE HAS 17,000 MILES, BATTERY HAS DIED AT LEAST 6 TIMES. BATTERY HAS BEEN FOUND DRAINED IN THE AM AFTER BEING PARKED IN GARAGE. DEALER REPLACED BATTERY AT 16,000 MILES. BATTERY PROBLEM STILL EXISTS. SUBARU TRIES TO EXPLAIN PROBLEM BY STATING INTERIOR LIGHTS ARE LEFT ON OR KEY WAS LEFT TO CLOSE TO CAR. TESTS SHOW THERE WAS NO PARASITIC DRAIN ON BATTERY. SUBARU DOES NOT WANT TO FIX OR ADMIT THE PROBLEM.

THE ACCELERATION RESPONSE IS DECOUPLED FROM THE THROTTLE. I HAD COME TO A COMPLETE STOP AT A STOP SIGN. I TRIED TO MOVE AHEAD WITH A SLIGHT ACCELERATION TO GET A VIEW OF CROSS TRAFFIC, UNFORTUNATELY THE VEHICLE ACCELERATED TOO HIGH AND T BONED INTO ANOTHER CAR THAT WAS GOING ACROSS. THE OTHER VEHICLE WAS DAMAGED. THE PROBLEM IS MORE EVIDENT WHILE ACCELERATING FROM SLOWER SPEEDS OR FROM A STOP.

WINDSHIELD SEEMED TO SPONTANEOUSLY CRACK FROM THE TOP PASSENGER SIDE WHILE PARKED. THERE WAS NO EVIDENCE OF ANY KIND OF IMPACT. THE CRACK PROGRESSED OVER A PERIOD OF SEVERAL HOURS, INCREASING WHILE DRIVING OR WITH TEMPERATURE CHANGES. THIS IS THE SECOND WINDSHIELD IN 2 YEARS DUE TO SPONTANEOUS CRACKING, AND IT IS LESS THAN A YEAR OLD.

DURING VEHICLE OPERATION, BOTH STATIONARY AND IN TRAFFIC, THE DRIVER WINDOW INTERMITTENTLY DOES NOT CLOSE NORMALLY. UPON ACTIVATION TO RAISE THE WINDOW WHEN IN OPEN POSITION, IT RISES ONLY PARTWAY, THEN BOUNCES BACK DOWN. ONLY AFTER REPEATED EFFORTS, USING MULTIPLE MANEUVERS OF THE POWER CONTROL, SOMETIMES REQUIRING PULLING OVER ON THE HIGHWAY SO AS NOT TO FURTHER DRIVE DISTRACTED, CAN ONE FINALLY RAISE THE WINDOW. THIS IS A SAFETY ISSUE IN THAT IT REQUIRES DRIVER ATTENTION DURING VEHICLE OPERATION. IT IS ALSO A HAZARD WHEN NEEDING TO CLOSE THE WINDOW RAPIDLY TO AVOID DUST, DEBRIS, WEATHER PRECIPITATION, OR STRANGERS APPROACHING THE VEHICLE. WE HAVE TAKEN IT TO THE DEALER TO FIX IT ON MULTIPLE OCCASIONS AND EACH TIME ARE TOLD THAT 1) NOTHING WAS WRONG (AGAIN, IT IS AN INTERMITTENT ISSUE THAT WE HAVE DOCUMENTED WITH VIDEO 2) IT WAS SOFTWARE-RELATED AND THAT THEY UPDATED IT TO FIX IT AND 3) IT WAS THE POWER WINDOW REGULATOR AND ASSEMBLY (REPLACED TWICE). NONE OF THESE EFFORTS HAVE SOLVED THIS ISSUE AND THE DEALER HAS NOT BEEN FORTHCOMING WITH A REASONABLE SOLUTION OVER THE PAST 2+ YEARS WHILE WE ARE APPROACHING OUR WARRANTY EXPIRATION.

SIX MONTHS AFTER BUYING MY 2018 OUTBACK THE WINDSHIELD CRACKED DOWN BY THE DEFROSTER. THERE WAS NO EVIDENCE OF AN IMPACT. I REPLACED IT WITH SUBARU GLASS BECAUSE OF THE EYESIGHT SYSTEM. COST WAS $1000. ONE YEAR LATER ANOTHER CRACK APPEARED AT THE TOP MIDDLE PART OF THE WINDSHIELD. THERE IS EVIDENCE OF A SMALL DING. THE WINDSHIELD SEEMS PARTICULARLY FRAGILE AND I UNDERSTAND OTHERS ARE HAVING THE SAME PROBLEM. I HAVE REPLACE THREE OR FOUR WINDSHIELD IN 40 YEARS OF DRIVING OTHER CARS BUT NOW HAVE TWO IN LESS THAN TWO YEARS ON THIS CAR. CAR IS OTHERWISE GREAT BUT CLEARLY THERE IS A PROBLEM WITH THE WINDSHIELD.

THE WINDSHIELD CRACKED SPONTANEOUSLY ONE DAY WHILE DRIVING. NO OTHER CARS WERE AROUND. TOOK INTO THE DEALERSHIP AND THEY TOLD US IT WAS A ROCK CHIP THAT HAD CRACKED THE WINDSHIELD BUT THE CRACK STARTED AT THE TOP OF THE WINDOW AND WENT DOWN. NO IMPACT POINT IS VISIBLE. WE HAVE ALSO HAS ANOTHER SUBARU WHICH DID THE SAME THING BUT WHILE SITTING IN GARAGE.