2019 SUBARU OUTBACK Complaints

Windshield durability is questioned. We have had a large crack form near the rearview mirror stem within 3 months of our purchase we have had more than a half dozen other crips and cracks occur during the past 18 months. My impression is the glass used in this vehicle, is not as durable as other windshields from other vehicle manufacturers. I understand other Subaru owners are reporting similar issues. The cost to replace the windshield is plus or minus $1,000. Please look into this matter.

Front windshield developed an 8" crack in one day that continues to grow. Crack is near one front-facing camera, leading to concern that safety features related to the camera may not be effective. Dealer acknowledges a number of complaints about windshield cracking, but will not cover in this case due to it failing a "pen-head" check. In 40+ years of car ownership, I've never seen a crack just take off like this, even from a rock chip, leading me to believe there is a design or manufacturing issue

The battery keeps draining, leaving us without a vehicle. After numerous jump starts, the dealership replaced the first battery. Within a few months, the new battery has the same issues. So back to the dealership, now with the knowledge that many Subaru owners are experiencing the same issue with their Outbacks.

The contact owns a 2019 Subaru Outback. The contact stated that on multiple occasions, the battery was inadvertently drained, and the vehicle would not start. After recharging the battery, the vehicle was taken to an independent mechanic who indicated that the battery was not faulty. The battery was recharged but the rear hatch door would not open while pressing the open button on both the key fobs, the driver’s side seat panel button, or while attempting to use the hatch button at the rear of the vehicle. The contact stated that the only way to open the rear hatch door was by using the emergency release inside the hatch space. The cause of the failure was not determined. The local dealer and manufacturer were not notified of the failure. The approximate failure mileage was 30,000

Unknown, but seems like steering is affected. When turning the vehicle over and bump there is a clanking that you can hear and feel coming from under the bottom of the vehicle. It was present about 3 months after purchase of the car new, and has progressively gotten worse. The steering wheel feels loose for the moment it clanks. It has been reproduced by two dealers. The first was unable to provide a solution, stating it is a “manufacturing defect” of that model. The second replaced a spring in the steering box, but this did not fix the problem. It has been inspected by Subaru dealers. There are no warning lights on.

The contact owns a 2019 Subaru Outback. The contact stated that his vehicle was parked outside of his residence, and there were no issues with the vehicle. The following day while driving the vehicle he noticed that the windshield was cracked. The contact stated that no object had struck the windshield to cause the crack. The contact stated that the vehicle was still drivable however, he was concerned that the windshield might eventually shatter while driving. The local dealer was contacted and made aware of the failure and informed the contact that the vehicle could be repaired out of pocket. The manufacturer was not made aware of the failure. The approximate failure mileage was 14,000.

I am leasing a 2019 Subaru Out back which has a battery drain issue. The most recent incident occurred on Jan. 21st 2022 when the battery failed after having been at the dealers for the 2 days prior to fix this problem. This was the fourth time the battery has gone dead in the past year. I have read articles that say the electrical system is draining the battery which is inadequate to handle the demands. I don't know that Subaru has a solution to this problem. Being left in a parking lot or remote location is a dangerous situation during these Winter months.

Sudden Acceleration Defect has occurred several times with last incident Friday 21Jan2022. Each time I have had the brake pedal engaged, yet vehicle fails to stop, and accelerates on it’s own, causing me to go through stop signs with potentially dangerous outcomes for pedestrians, other vehicles, barriers. Dealer appointment rescheduled for Monday 24Jan2022. No inspections to date. No warnings- the first time I thought I may have caused it by accidentally touching the accelerator, but now I know that is not the case. First occurrence was in Dec 2021, exact date not known, happened in a parking lot.

Battery keeps draining. We jumped it two days ago and already it's dead again. We've checked all lights and other systems for user error--it's not us, it's the car! I'm scared to go anywhere remote for fear of getting stranded, especially now that it's winter in New England!

We left our Outback at the airport and went on a 4 day vacation. When we came back on December 5,2021 the car would not start and the battery was in a deep failure. The battery had approximately 32,000 miles on it and was the original battery. Took home, put on charger and on December 7, 2021 the vehicle still would not start and had to be jumped. The Subaru dealer replaced the battery under warranty with a larger cranking battery. Fail Code L0XXF4Q-3J8KGD1. A month later and less than 1,000 mile later, the battery failed again. It was jumpted and taken to the dealer. They said they found no problem and replaced it with a "courtesy" battery as a ONE TIME only fix. I had to buy a portable jumper because I'm afraid the car will fail again. There are many instances on the Subaru website of other owners having this problem due to electrical failure. I did notice that my "welcome chime" only turns on some of the time, which leads me to believe that the vehicle is not shutting down properly every time.