2018 SUBARU OUTBACK Complaints

WIFE WAS DRIVING AND A SMALL STONE HIT THE WINDSHIELD, LEAVING A SMALL CHIP IN THE GLASS. UPON TURNING ON THE DEFROSTER LATER, THE WINDSHIELD CRACKED.

MY FRONT WINDSHIELD DEVELOPED A SPONTANEOUS CRACK BELOW THE WIPER BLADE. IT WAS STATIONERY.

LIKE OTHER LATE MODEL SUBARU OUTBACK OWNERS, A SPONTANEOUS CRACK DEVELOPED IN THE WINDSHIELD. THIS CRACK APPEARED AT APPROXIMATELY NOON ON SATURDAY, DECEMBER 29TH, 2019 IN THE PARKING LOT OF A RESTAURANT. I HAVE AN APPOINTMENT TO ASSESS THE PROBLEM TOMORROW AT THE SUBARU DEALER FROM WHOM I PURCHASED THE VEHICLE. THE INITIAL INDICATION IS THAT THE CRACK MAY NOT BE COVERED BY THE WARRANTY. I AM FILING THIS COMPLAINT TO DOCUMENT THE ISSUE AND PERHAPS TO RECOVER THE COST OF THIS REPAIR ,IF INCURRED, FROM SUBARU.

SMALL ROCK (MAYBE?) HIT WINDSHIELD AND IT IMMEDIATELY CRACKED. WAS DRIVING BACK FROM MEMPHIS, TN TO LITTLE ROCK, AR CHRISTMAS EVENING ON I-40. THIS IS NOW THE SECOND TIME THIS HAS HAPPENED IN 1.5 YEARS OF OWNING THIS VEHICLE.

CRACKED WINDSHIELD SPONTANEOUSLY OCCURRED WHILE VEHICLE WAS PARKED IN DRIVEWAY. CRACK SPREAD THROUGHOUT THE LOWER PORTION OF THE WINDSHIELD.

I FOUND A CRACK IN THE UPPER RIGHT HAND CORNER OF MY WINDSHIELD (SUBARU OUTBACK 2018). THE VEHICLE WAS STATIONARY AT THE TIME. THERE WAS NO CAUSE FOR THE CRACK (HAIL STORM, ROCK/GRAVEL HITTING CAR). AT THIS TIME, THE CRACK HAS SPREAD AND THE SUBARU EYESIGHT PROGRAM (SENSOR PROGRAM) DOES NOT WORK.

WHILE DRIVING ON THE FREEWAY A ROCK OF PIECE OF GRAVEL HIT THE PASSENGER SIDE FRONT WINDSHIELD APPROXIMATELY 1/8" FROM THE TOP EDGE OF THE GLASS IMMEDIATELY RESULTING IN A CRACK WHICH WITHIN HOURS SPREAD ACROSS THE WINDSHIELD.

MY 2018 SUBARU OUTBACK DOES NOT HAVE STEERING ASSIST AND WAS PURCHASED NEW. AT ALL SPEEDS, THE STEERING FEELS VERY LOOSE WHEN TRAVELING RESULTING IN A DISCONNECT BETWEEN THE ROAD/WHEELS AND THE STEERING WHEEL. AT HIGHWAY SPEEDS, THE CAR OFTEN FEELS LIKE IT IS HYDROPLANING OR WIND IS FORCING IT TO THE LEFT OR RIGHT DESPITE DRIVING ON DRY ROADS IN CALM WEATHER. THE STEERING IS ERRATIC AND IS ESPECIALLY UNPREDICTABLE WHEN DRIVING ON UNEVEN OR SNOW COVERED ROADS. ON SNOWY ROADS, THE CAR DRIFTS AND FEELS LIKE IT IS UNCONTROLLABLY STARTING TO SLIDE RESULTING IN AN OVER CORRECTION OF THE STEERING WHEEL. THIS PROBLEM IS TERRIFYING AND THE EXACT OPPOSITE OF HOW SUBARU ADVERTISES THE CAR PERFORMANCE. I TOOK THE CAR TO MY DEALER AS IT IS STILL UNDER WARRANTY AND THEY ONLY SAID IT WAS THE ALIGNMENT WHICH WE JUST HAD DONE THE PREVIOUS WEEK. SUBARU HAS HAD STEERING PROBLEMS BEFORE AND I FEEL LIKE THEY ARE JUST TRYING TO IGNORE THE PROBLEM. IM SURPRISED THEY HAVE NOT ISSUED A RECALL SINCE THE PROBLEM IS VERY DANGEROUS AND COULD RESULT IN DRIVING ACCIDENTS AND DEATHS.

A SMALL ROCK OR PIECE OF GRAVEL HIT THE DRIVER'S SIDE WINDSHIELD APPROXIMATELY 3" FROM THE TOP EDGE WHILE DRIVING ON THE FREEWAY. ALMOST IMMEDIATELY A 12" LONG CRACK DEVELOPED AND HAS CONTINUED TO SPREAD. THIS IS THE SECOND TIME THIS HAS HAPPENED IN 16 MONTHS.

SUDDEN CRACKING OF THE WINDSHIELD. NO ROCKS OR PEBBLES HIT THE WINDSHIELD. IN THE MORNING I ENTERED MY VEHICLE (THAT WAS STATIONARY ALL NIGHT) AND NOTICED A 2 INCH CRACK THAT DIDN'T EXIST THE DAY BEFORE. BY AFTERNOON, THE CRACK GREW TO ALMOST HALF THE WINDSHIELD AND WE NEEDED TO REPLACE IT. GLASS CLAIM WAS PLACED VIA GEICO WHO REPLACED THE WINDSHIELD.