2019 SUBARU OUTBACK Complaints

WE WERE DRIVING ON THE HIGHWAY WHEN OUR WINDSHIELD CRACKED. WE AREN'T SURE IF THE CRACK WAS CREATED BY A ROCK OR NOT BECAUSE WE DIDN'T SEE ANYTHING HAPPEN. IT JUST CRACKED AND SPLIT AND AS WE DROVE, IT CONTINUED TO GROW. IT'S ABOUT 9 INCHES AT THIS POINT.

THE BATTERY COMPLETELY DRAINED AFTER ONLY 30 MINUTES OF TURNING CAR OFF. WE HAD TO HAVE A SERVICE CALL.

CONTINUED DRAIN ON THE BATTERY WHEN THE VEHICLE IS SHUT OFF. BATTERY DEAD AND HAD TO BE REPLACED. VEHICLE WAS APPROXIMATELY 1.5 YEARS OLD.

WE WERE DRIVING SOUTH ON 275 BETWEEN 8MILE AND 7MILE IN MICHIGAN IN OUR 2019 SUBARU OUTBACK AND OUT OF NOWHERE WHAT SOUNDED LIKE A PISTOL BEING SHOT NEXT TO OUR EARS WENT OFF AND GLASS CAME POURING IN FROM THE SUNROOF. WHAT HAPPENED WAS THE SUNROOF EXPLODED OUT OF NOWHERE. WHILE DRIVING 70MPH ON THE HIGHWAY. WE CONTACTED SUBARU OF AMERICA AND THEY TOLD US THAT WITHOUT EVERY SHARD OF GLASS FOR THEM TO INSPECT WE COULD NOT PROVE THAT IT WAS A DEFECT. HOWEVER LET ME MAKE A NOTE THERE WERE NOT CARS VERY CLOSE TO US, WE WEREN'T GOING UNDER A BRIDGE AND THERE WASN'T ANY ONE THROWING THINGS ON THE SIDE OF THE HIGHWAY. HOWEVER SUBARU BLAMED AN IMAGINARY PEBBLE THAT HIT THE TOP OF THE SUNROOF DEAD ON AND THAT IMAGINARY PEBBLE DID NOT END UP INSIDE OF OUR CAR.

MY 2019 SUBARU OUTBACK HAD A CRACKED WINDSHIELD AT THE BOTTOM/SIDE OF THE PASSENGER SIDE WITH NO SIGN OF IMPACT WHEN I FIRST PURCHASED IT. THE DEALERSHIP REPLACED THE WINDSHIELD. I HAD A SMALL ROCK IMPACT NEAR THE LINE OF SIGHT CAMERAS THAT WAS EASILY REPAIRED BY SAFELIGHT WITH NO ISSUES WITH CRACKING. TODAY I CAME OUT OF THE GROCERY STORE TO FIND MY PARKED OUTBACK'S WINDSHIELD HAS A CRACK FROM THE SAME PASSENGER SIDE POINT AS THE FIRST CRACK. THE CRACK WAS ALL THE WAY TO THE CENTER OF THE WINDSHIELD. THERE IS A VERY SMALL CHIP LOOKING IMPACT (SMALLER THAN THE POINT OF A BALL POINT PEN) APPROX 4" FROM THE LOWER CORNER PASSENGER SIDE. I DO NOT RECALL HEARING AN IMPACT AT ANY POINT. BEYOND NOT HEARING AN IMPACT THE PROBLEM IS THAT THERE IS NO WAY ON EARTH THAT A SAFESUBARU WINDSHIELD SHOULD CRACK SO DEEPLY AND SO LONG FROM A TINY IMPACT. I HAVE BEEN READING THAT MANY OTHER SUBARU DRIVERS ARE HAVING THIS PROBLEM. SOMETHING NEEDS TO BE DONE TO MAKE SUBARU PROTECT THEIR DRIVERS FROM DEFECTIVE WINDSHIELDS, AS THEY SEEM TO BE TAKING ZERO RESPONSIBILITY FOR THE HUGE SAFETY RISK THESE POORLY DESIGNED WINDSHIELDS ARE CAUSING.

APX APR 25, 2021 NOTICED CRACKED WINDSHIELD IN AM WHEN STARTING CAR FOR WORK. CRACK WAS IN MIDDLE OF WINDSHIELD. CAR PARKED IN DRIVEWAY OVERNIGHT. NOTIFIED INSURANCE COMPANY, TOLD ME TO HAVE IT FIXED AT SAFELITE AUTO GLASS WO# 388826. ALSO NOTICED MY ACCESSORY POWER OUTLET WAS NOT FUNCTIONAL, (INSTRUMENT PANEL)CALLED DEALER, MADE APPOINTMENT TO HAVE IT REPAIRED. ALSO NOTICED MY

THE CAR REPEATEDLY DRAINS THE BATTERY FOR NO OBVIOUS REASON, LEAVING US STRANDED WITH A VEHICLE THAT CANNOT EVEN BE JUMPED TO START. THE BATTERY IS SO DEAD I CAN'T EVEN GET THE DOORS OPEN. IT HAS STRANDED ME AT HOME, AND VARIOUS TIMES WHEN I'VE BEEN OUT DOING ERRANDS. IT'S A SAFETY ISSUE WHEN YOU'RE A SINGLE WOMAN STRANDED SOMEWHERE IN THE DARK. I'VE HAD TO CALL SUBARU SERVICE TO JUMP THE CAR ONCE, HAVE JUMPED IT THREE TIMES MYSELF AT HOME, ONCE AT THE GROCERY STORE, AND HAVE HAD TO PLACE A TOTALLY DEAD BATTERY ON THE CHARGER AT HOME SIX TIMES. IT WAS ALREADY TAKEN IN FOR REPAIR TWICE TO THE DEALER IN SAN LUIS OBISPO, CA,AND THEY "FOUND NOTHING WRONG". BUT, NOW IT'S COMPLETELY AND UTTERLY DEAD IN MY DRIVEWAY AGAIN, AFTER JUST DRIVING IT ON THE FREEWAY FOR TWO HOURS FOUR DAYS AGO.

2019- CRACKED WINDSHIELD ON PASSENGER SIDE (STATIONARY) UNKNOWN ORIGIN 2/9/2020-CHECK ENGINE LIGHT CAME ON (MOVING ON HIGHWAY) UNKNOWN ORIGIN 2/15/2020- CHECK ENGINE LIGHT CAME ON (MOVING ON HIGHWAY) UNKNOWN ORIGIN 3/15/2020- CHECK ENGINE LIGHT CAME ON (MOVING ON HIGHWAY) UNKNOWN ORIGIN 3/24/2020- CHECK ENGINE LIGHT CAME ON (MOVING ON HIGHWAY) TOLD IT WAS AN OXYGEN SENSOR 4/16/2021- CRACKED WINDSHIELD ON PASSENGER SIDE (MOVING ON HIGHWAY) HIT BY STONE 5/1/2021- CRACKED WINDSHIELD ON PASSENGER SIDE (HAD JUST PICKED UP CAR LESS THAN 24 HRS BEFORE THIS OCCURRED. HAD THE 4/16/21 CRACKED WINDSHIELD REPAIRED AND A REMOTE STARTER PUT IN) (MOVING ON HIGHWAY) UNKNOWN ORIGIN 5/1/2021- WHEN USING KEY INSTEAD OF BRAND NEW REMOTE STARTER (INSTALLED AND PURCHASED FROM SUBARU DEALERSHIP) THE CAR HORN RANDOMLY BEEPS 3-4 TIMES WHEN CAR IS STARTED WITH KEY (STATIONARY) UNKNOWN ORIGIN

OUR SUBARU 2019 OUTBACK SUFFERED A CRACK DURING NORMAL USAGE ON THE INTERSTATE AT APPROX. 50 MPH. THE CRACK OCCURRED TWO DAYS AGO (ON 5/2/2021) AND HAS SINCE GROWN DUE TO THE VEHICLE'S VIBRATION DURING USE. THE VEHICLE QUALIFIES AS A MAKE AND MODEL UNDER RECALL BY SUBARU FOR WINDSHIELD DEFECTS.

I'VE OWNED MY 2019 SUBARU OUTBACK FOR <2 YEARS AND IN THE LAST 6 MONTHS I'VE HAD THE WINDSHIELD CRACKED TWICE DUE TO SMALL PEBBLES WHILE DRIVING ON THE INTERSTATE HIGHWAY, WHICH HAVE NEVER CRACKED ANY OF MY PREVIOUS WINDSHIELDS IN 16 YEARS OF EXTENSIVE DRIVING AROUND THE COUNTRY. IN OTHER CARS, I HAVE HAD MANY PEBBLES AND SMALL DEBRIS HIT MY WINDSHIELD WITH NOTHING MORE THAN A SMALL CHIP. WITH THE SUBARU OUTBACK, BOTH CRACKS BECAME LARGE FRACTURES, BLOCKING VISIBILITY. DUE TO THE EYESIGHT SYSTEM AND NECESSARY RECALIBRATION AFTER WINDSHIELD REPLACEMENT, THE FIRST REPLACEMENT COST NEARLY $900. CURRENTLY, I AM DRIVING WITH THE SECOND CRACK BECAUSE I CAN'T AFFORD TO REPLACE IT YET. THESE INCIDENTS HAPPENED NOVEMBER 2020 AND APRIL 2021.