2018 SUBARU OUTBACK Complaints

THE HEAD UNIT IN THE SOUND SYSTEM/ELECTRICAL SYSTEM BROKE RESULTING IN NO BACKUP CAMERA/ MUSIC/ APPLE CAR PLAY/ ETC. FOR OVER 2 MONTHS. THE CAR WAS LESS THAN 6 MONTHS OLD AND THE UNIT WAS BACKORDERED AT THE TIME RESULTING NO USE OF THE HEAD UNIT FOR 2 MONTHS.

WINDSHIELD ON MY 2018 SUBARU OUTBACK CRACKED WHILE VEHICLE WAS PARKED OVERNIGHT IN MY GARAGE.

A SMALL CRACK APPEARED ON THE WINDSHIELD WHILE DRIVING AND RAPIDLY EVOLVED INTO A VERY LARGE CRACK THAT COULD NOT BE REPAIRED.

MY WINDSHIELD CRACKED FOR SEEMINGLY NO REASON, WHILE DRIVING ON CLEAN AND CLEAR HIGHWAY. I DIDN'T NOTICE ANYTHING HIT THE WINDSHIELD, BUT A HUGE CRACK APPEARED. I'M REPORTING THIS BECAUSE I'VE READ THAT THIS IS A COMMON OCCURRENCE ON 2017 - 2019 SUBARU OUTBACKS, AND I WANTED YOU TO BE AWARE OF MINE.

DRIVING ON HIGHWAY ONE DAY HEARD A CRACK. PARKED THE CAR AND AFTER A FEW HOURS NOTICED A SMALL HAIRLINE CRACK. THAT STARTED FROM THE MIDDLE PASSENGER SIDE. THERE WAS NO SIGN OF OF ROCK HITTING THE WINDSHIELD.

I WAS DRIVING AND HIT A POTHOLE WITH THE RIGHT FRONT TIRE. I HEARD A LOUD POP OR CRACK AND THOUGHT SOMETHING HAD HAPPENED TO THE TIRE OR WHEEL BECAUSE IT WAS A VERY LOUD. BUT AFTER CONTINUING TO DRIVE SLOWLY FOR ANOTHER BLOCK, IT WAS APPARENT THE TIRE WASN'T DAMAGED NOR DID THE CAR SYSTEMS INDICATE ANY PROBLEMS. I WAS DRIVING ON A CITY STREET AT APPROXIMATELY 35MPH WHEN I HIT THE POTHOLE. I CONTINUED DRIVING AND COMPLETED MY ERRANDS. I DID LOOK AT THE TIRE WHEN I PARKED FOR MY ERRAND BUT DIDN'T SEE ANY VISIBLE DAMAGE TO THE TIRE, WHEEL OR BODY. I THEN DROVE HOME AND PARKED THE CAR IN OUR GARAGE AS USUAL. I DID NOT HAVE ANY OTHER ISSUES, PROBLEMS OR HEAR ANY NOISES. THE DAMAGE TO THE WINDSHIELD WAS READILY VISIBLE THE NEXT MORNING WHEN I CAME OUT TO DRIVE THE CAR. THE CRACK IN THE WINDSHIELD HAD STARTED UNDER THE SEAL ON THE PASSENGER SIDE AND HAD TRAVELED UP APPROXIMATELY 8-12 INCHES. IT HAS CONTINUED TO GROW AND IS NOW ALMOST BOTTOM TO TOP ON THE PASSENGER SIDE AT THE TIME OUR CAR HAD JUST PASSED THE 12 MONTH WARRANTY PERIOD. HOWEVER, I DISCUSSED THE ISSUE WITH THE DEALER WHERE WE LEASED THE CAR WHEN DOING ROUTINE MAINTENANCE. THIS DISCUSSION TOOK PLACE OVER SEVERAL MONTHS AS I TRIED TO WORK WITH THEM ABOUT THE WINDSHIELD POTENTIALLY BEING DEFECTIVE SINCE IT WAS JUST THE ACTION OF DRIVING THROUGH THE POTHOLE THAT CAUSED THE WINDSHIELD TO CRACK. THEY AGREED TO LOOK INTO THE ISSUE BUT ULTIMATELY DENIED THE POSSIBILITY OF A DEFECTIVE WINDSHIELD. THE TIME BETWEEN THE EVENT AND NOW WAS DUE TO ONGOING DISCUSSIONS WITH THE DEALER. THE WINDSHIELD IS STILL NOT FIXED BUT I WAS JUST GETTING READY TO HAVE IT REPAIRED AFTER THIS LAST ROUND OF DISCUSSIONS WITH THE DEALER.

WINDSHIELD CRACKED AND NEEDED TO BE REPLACED 2 TIMES IN FIRST 20 MONTHS WE OWNED IT. WINDSHIELD NEEDED TO BE REPLACED, AND DRIVER-ASSIST (EYESIGHT) SYSTEM RECALIBRATED TO OPERATE SAFELY. HAPPENED IN JANUARY 2018, AND MAY 2019

WINDSHIELD JUST CRACKS DRIVING 64MPH FOR NO APPARENT REASON. JUST SPIDER CRACKED.

WINDSHIELD CRACKED A SECOND TIME JUST A FEW MONTHS AFTER THE NEW WINDSHIELD WAS REPLACED. THE PEBBLE THAT HIT THE WINDSHIELD WASN'T LARGE ON EITHER OCCASION. THE DEALERSHIP CHARGES A LARGE FEE TO CALIBRATE THE EYE SIGHT FEATURE AND THAT CAN ONLY BE DONE AT A DEALERSHIP SO WE CAN'T GET A BETTER/STRONGER WINDSHIELD ANYWHERE ELSE NOR PURCHASE A COMPETITIVELY PRICED ONE. IT FEELS LIKE SUBARU IS MAKING GOOD MONEY OFF OF DEFECTIVE WEAK WINDSHIELDS. IN MY PREVIOUS CAR, A MAZDA 3, I DROVE FOR 12 YEARS WITHOUT A SINGLE CRACK. IN A NEW SUBARU, IT'S HAPPENED TWICE WITHIN A YEAR. BOTH TIMES I WAS DRIVING HIGHWAY SPEEDS BETWEEN 65-70 MPH. BOTH ROCKS WHERE SMALL. THE FIRST TIME WAS BETWEEN CITIES DRIVING BACK FROM LUBBOCK TO DALLAS WHEN A TRUCK SLOWED TO THE RIGHT FOR ME TO PASS. THE 2ND TIME WAS WHILE DRIVING IN RUSH HOUR TRAFFIC ON THE TOLLWAY IN A MIDDLE LANE.

I RECEIVED A SINGLE MINUTE HIT FROM AN 18-WHEELER WHILE DRIVING ON A FREEWAY AND NOW THAT GROWN WITHIN A MONTH TO COVERING THE WHOLE WINDSHIELD LIKE AN ART DRAWING MY FEAR IS DRIVER ASSIST CAMERA MAY BE AFFECTED PUTTING OTHERS AND ME IN ACCIDENT DANGER