2019 SUBARU OUTBACK Complaints

BATTERY DRAIN. PURCHASED 2019 SUBARU OUTBACK IN NOVEMBER 2018. IN OCTOBER 2020 (23 MONTHS) IT FAILED TO START AFTER STAYING OVERNIGHT AT REST STOP IN MIDDLE OF LONG DRIVE. CHECKED BY DEALER AFTER TRIP --"BATTERY OK. NO PROBLEMS." OVER NEXT 5 MONTHS OF INFREQUENT SHORT TRIPS, OUTBACK FAILED TO START MULTIPLE TIMES. MEASURED CURRENT DRAIN WHEN VEHICLE OFF WAS FOUND TO BE WITHIN SUBARU ALLOWABLE (<70 MILLIAMPS) BUT ONLY AFTER 15-20 MINUTES AFTER EVERYTHING HAD BEEN TURNED OFF. CURRENT DRAIN DURING THE 15-20 MINUTES WAS AS HIGH AS 2 AMPS. ANY ACTIVITY (E.G., OPENING A DOOR, SETTING ALARM) RE-INITIATED THE 15-20 MINUTES OF HIGH CURRENT DRAIN. PHONED DEALER: ONLY SOLUTION (WITHIN WARRANTY PERIOD) WAS REPLACEMENT WITH SAME OEM BATTERY. DECIDED TO REPLACE WITH MORE ROBUST, NON-SUBARU BATTERY, SINCE MY EXPERIENCE AND REPORTS OF OTHERS INDICATED OEM BATTERY WOULD BE INSUFFICIENT TO HANDLE AMOUNT OF DRAIN. PURCHASED OPTIMA RED25 BATTERY FROM AUTO PARTS STORE ON 6 APRIL 2021 FOR $199.99. I BELIEVE THAT SUBARU NEEDS TO CORRECT THE ISSUE OF CURRENT DRAIN (PREFERABLY) AND/OR EQUIP THE OUTBACK WITH AN ADEQUATE BATTERY WITH MORE RESERVE POWER. SINCE MY ORIGINAL BATTERY FAILED UNDER WARRANTY, I WOULD ALSO LIKE TO BE REIMBURSED FOR MY EXPENSE OF $199.99.

THREE TIMES IN THE LAST SIX MONTHS MY BATTERY DIED AND REQUIRED EMERGENCY ROADSIDE ASSISTANCE. AFTER THE FIRST TIME, THE CAR ONLY HAD ABOUT 5,000 MILES ON IT, I CALLED SUBARU AND THEY REPLACED THE BATTERY UNDER WARRANTY. SINCE THEN THE NEW BATTERY HAS DIED TWICE. ONLINE SEARCHES RECENTLY HAVE REVEALED WIDE SPREAD PROBLEMS WITH THE SUBARU OUTBACK'S ELECTRICAL SYSTEM RESULTING IN REPEATED BATTERY FAILURE. AT THIS TIME THE ONLY OUTCOME FROM THIS HAS BEEN THE BATTERY FAILURE, BUT IF THERE ARE ELECTRICAL SYSTEM PROBLEMS I'M CONCERNED THAT MORE SERIOUS PROBLEMS, LIKE A FIRE, COULD ARISE. FORTUNATELY EACH TIME THE BATTERY DIED THE CAR WAS IN THE GARAGE AT HOME. THE CAR IS DRIVEN REGULARLY, AT LEAST ONCE A WEEK, FOR NOT LESS THAN THIRTY MINUTES, SO I AM CONCERNED THAT THERE IS, INDEED, A PROBLEM WITH THE ELECTRICAL SYSTEM CAUSING THE BATTERY TO NOT RECHARGE, OR CREATING A DRAIN ON THE BATTERY WHEN THE VEHICLE IS IDLE.

TL* THE CONTACT'S MOTHER OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT UPON EXITING THE DRIVEWAY, HE NOTICED A CRACK HAD FORMED ON THE LOWER, DRIVER'S SIDE EDGE OF THE WINDSHIELD, WITHOUT INCIDENT OR IMPACT. AS THE CONTACT CONTINUED TO DRIVE, THE HORIZONTAL CRACK BEGAN TO SPREAD ACROSS THE WINDSHIELD OBSTRUCTING HIS VISION. NEITHER THE MANUFACTURER NOR THE DEALER WERE NOTIFIED OF THE FAILURE. THE WINDSHIELD WAS NOT YET REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.

I PURCHASED A 2019 SUBARU OUTBACK IN DECEMBER 2018 AND HAVE HAD TO REPLACE THE WINDSHIELD THREE TIMES IN JUST OVER TWO YEARS (JUNE 2019, NOVEMBER 2020, APRIL 2021). I OWNED A 2006 SUBARU OUTBACK FOR OVER 10 YEARS AND NEVER HAD TO REPLACE THE WINDSHIELD. THIS IS A SAFETY RISK AND A DESIGN FLAW AND IT NEEDS TO BE CORRECTED.

THE WINDSHIELD CRACKED ON ITS OWN. NO IMPACT. RESEARCH SAYS THERE IS A CLASS ACTION LAWSUIT FOR THIS DEFECT. VEHICLE STATIONARY.

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED WHILE THE VEHICLE WAS AT A STAND STILL, FACING FORWARD ON HER INCLINED ICED DRIVEWAY, WHEN THE VEHICLE BEGAN TO ROLL DOWN. THE CONTACT STATED SHE DID NOT USE THE EMERGENCY BRAKES WHILE THE VEHICLE WAS PARKED. THE VEHICLE WAS TOWED TO LOCAL DEALER RIVERHEAD BAY SUBARU (1521 OLD COUNTRY RD, RIVERHEAD, NY 11901: (631) 727-4000) AND SHE WAS INFORMED THE CAUSE OF THE FAILURE WAS DUE TO THE ICE AND THE NO USE OF EMERGENCY BRAKES. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 26,214.

BATTERY FAILED AND WILL NOT RECHARGE. HAD TO REPLACE IT. OUTBACK IS ONLY 27 MONTHS OLD. FAILED AFTER SHORT TRIP TO LIBRARY. HAD TO HAVE IT JUMPED TO GET HOME.

THE ELECTRIC PASSENGER SIDE WINDOW WAS GOING UP AND DOWN ON ITS OWN WHILE I WAS DRIVING....THINKING SOMETHING WAS STUCK IN THERE,, I PULLED OVER TO CHECK AND THERE WAS NOTHING BLOCKING IT BUT I FINALLY GOT IT SHUT.. THEN, LATER IN THE WEEK, AFTER HAVING THE REAR GATE OPEN FOR ABOUT 15 MINS. LOADING IT, THE CAR WAS DEAD. IT HAD TO BE JUMPED. ONCE RUNNING, THE BEEPER WOULD NOT STOP BEEPING IN THE REAR GATE. I COULD NOT OPEN THE REAR GATE, SO I HAD TO DRIVE IT TO THE DEALER FOR A RESET. TODAY, AS GOT IN IT AND ONCE STARTED, THE ELECTRIC EYE WAS DISENGAGED ALONG WITH BST ON STARTUP. THE CAR IS GOING TO THE DEALERSHIP AGAIN ON APRIL 21ST.

CAR BATTERY OFTEN DIES - ESPECIALLY IF I OPEN THE DOOR EVEN FOR 5 MINUTES. IT OFTEN WON'T START AND THE REAR GATE OFTEN DOES NOT OPEN OR CLOSE. IT HAS EVEN OPENED ON ITS OWN. THE DEALERSHIP MECHANIC SAYS THE FACTORY BATTERY IS NOT ADEQUATE TO POWER THE CAR WITH ALL ELECTRICAL COMPONENTS. THEY REPLACED ORIGINAL BATTERY BECAUSE IT WAS LEAKING. THE BATTERY TESTED WELL BELOW WHAT THE SUBARU MANUAL SAYS IT SHOULD. I AM THE FIRST OWNER (CAR WAS A DEALERSHIP LOANER) AND THIS HAS HAPPENED SINCE I GOT IT IN 2020.

OUTBACK WAS PURCHASED IN JUNE OF 1919. IN MID JANUARY OF 2020 I HAD TO HAVE IT JUMP STARTED TWICE. TOOK IT TO DEALER. THE VEHILCE MILAGE WAS UNDER 2000. THEY DID A "PARASITE" CHECK TO LOOK FOR ELECTRICLE LEAKS. FOUND NONE SUGGESTED I ATTACH A BATTERY TENDER IN WINTER. SO I DID. AS LONG AS I KEEP THE TENDER ATTACHED IN THE WINTER, THE VEHICLE STARTS- SO FAR.