2013 SUBARU OUTBACK Complaints

TL* THE CONTACT OWNS A 2013 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED INSIDE THE GARAGE, A CRACK FORMED ON THE UPPER PASSENGER'S SIDE OF THE WINDSHIELD. THE CONTACT STATED THAT HE CHECKED THE SECURITY FOOTAGE AROUND HIS HOME WHERE THE VEHICLE WAS PARKED AND SAW NO EVIDENCE OF AN IMPACT TO THE WINDSHIELD. THE CONTACT STATED THE CRACK IMPAIRED HIS VISIBILITY WHILE DRIVING. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 116,000.

REAR CENTER BRAKE LIGHT LEAKS EVERY TIME IT SPRINKLES AND RAINS CAUSING WATER TO POUR INTO THE REAR COMPARTMENT OF THE VEHICLE AS WELL AS CAUSING RUST IN THE TAILGATE AND OTHER AREAS. ALSO CAUSING MOISTURE AND MOLD IN THE CAR.

2013 SUBARU OUTBACK. ENTIRE SET OF WARNING LIGHTS CAME ON FIVE MINUTES AFTER STARTED DRIVING VEHICLE. MECHANIC SAID TO HAVE IT TOWED. DIAGNOSIS: CVT TRANSMISSION TOTALLY FRIED AT A MERE 106,600. SHOULD BE ABLE TO GET A LOT MORE MILES FROM THIS TRANSMISSION. LEMON LAW BUT SHOULD BE A RECALL. $8000 REPAIR BILL.

THE MOTOR BLEW ON MY 2013 SUBARU OUTBACK WITH ONLY 78K MILES ON IT. THERE WERE NO WARNINGS THERE WAS ANYTHING WRONG JUST STOPPED WORKING AND SHUT DOWN. THE 2013 SUBARU OUTBACK HAS KNOWN ISSUES AND HAD MULTIPLE RECALLS. THIS SHOULDN'T HAPPEN ON A VEHICLE THAT WAS FULLY MAINTAINED AND HAD LESS THEN 100K MILES ON IT.

ON A FREEZING DAY IN NOVEMBER 2019, WHILE RUNNING AN ERRAND FIRST THING IN THE MORNING, MY 2013 SUBARU OUTBACK REVVED AND TRIED TO ACCELERATE WHEN I WAS DRIVING THAT I HAD TO PUSH THE BRAKES DOWN ALL THE WAY TO CONTROL THE SPEED. I PUT THE CAR IN NEUTRAL WHILE PULLING UP TO A STOPLIGHT. IT QUIT REVVING SO MUCH, SO WHEN THE LIGHT TURNED GREEN, I PUT BACK IN DRIVE AND WAS CONTROLLABLE. I LET THE CAR SIT FOR AN HOUR AND DROVE AGAIN TOWARDS OUR LOCAL SUBARU DEALERSHIP. WHILE EN ROUTE, IT REVVED AND ACCELERATED AS BEFORE. I WAS ABLE TO PUT IN NEUTRAL AND IT QUIT REVVING. WHEN I ARRIVED AT THE DEALERSHIP, THE CAR WASN'T REVVING ANY MORE. THE SERVICE TECH SAID UNLESS IT WAS DOING IT WHEN I BROUGHT IN, THEY WOULDN'T BE ABLE TO IDENTIFY. THE CAR HAS NOT REVVED SINCE. HOWEVER, I READ AN ARTICLE ABOUT THIS PROBLEM IN OTHER YEAR OUTBACKS AND WANTED TO MAKE THE NHTSA AWARE.

BACKUP CAMERA SHOWS BLUE SCREEN AND BACKUP GUIDE LINES BUT NO CAMERA IMAGE WHEN TRANSMISSION IS PLACED IN REVERSE. OCCURS INTERMITTENTLY. CAN OCCUR EITHER WHEN VEHICLE IS STATIONARY (E.G., IMMEDIATELY ON PUTTING CAR IN REVERSE) OR IN THE MIDDLE OF BACKING UP. SOMETIMES CAMERA IMAGE WILL COME BACK ON MOMENTARILY OR NOT AT ALL. THIS PARTICULAR VEHICLE HAS THE CAMERA DISPLAY INTEGRATED WITH THE REAR VIEW MIRROR. HOWEVER, THE CAUSE OF THE FAULT IS UNKNOWN TO ME, AND I HAVE NOT BEEN ABLE TO IDENTIFY A PATTERN OF OCCURRENCE. CAMERA IMAGE IS CLEAR AND CRISP WHEN IT DOES APPEAR SO THE PROBLEM IS PRESUMABLY EITHER SOFTWARE RELATED OR PERHAPS A WIRING FAULT. STARTED OCCURRING SEVERAL YEARS AGO.

TL* THE CONTACT OWNS A 2013 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT ON A SEVERAL OTHER OCCASIONS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESUMED NORMAL OPERATION AFTER THE VEHICLE WAS TURNED OFF AND RESTARTED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER AUTONATION SUBARU SPOKANE VALLEY LOCATED AT 10000 E. SPRAGUE AVE, SPOKANE VALLEY, WA 99206 WHERE IT WAS DIAGNOSED WITH NEEDING THE TRANSMISSION VALVE BODY AND SOLENOID TO BE REPLACED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO ASSISTANCE WAS OFFERED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE FAILURE MILEAGE WAS APPROXIMATELY 122,000.*DT SUBARU CONTRIBUTED $1000 TOWARDS REPAIR AND DEALER SERVICE CENTER REPLACED VALVE BODY AND SOLENOID. AFTERWARDS NOISE FROM THE TRANSMISSION WAS WORSE THAN BEFORE REPAIR AND DEALER NOW REPORTS THAT THE ENTIRE TRANSMISSION NEEDS TO BE REPLACED AT A COST OF $9,300. SUBARU USA OFFERED ONLY $1,500 TOWARDS THIS REPLACEMENT.*DT*JB*LN*JB

DURING A 120,000 SERVICE AT THE SUBARU DEALER (ODOMETER AT 121,333 MILES) I WAS INFORMED THAT METAL FILINGS HAD BEEN OBSERVED IN THE DIFFERENTIAL FLUID, INDICATING A PROBLEM WITH THE TRANSMISSION. NOT LONG AFTER THAT, MY VEHICLE EXPERIENCED AN ISSUE WITH THE TRANSMISSION. I ACCELERATED TO PASS ON THE FREEWAY, AND AFTER HAVING DONE SO, THE TRANSMISSION KEPT ACCELERATING AND WOULD NOT KICK DOWN FOR ABOUT 5 SECONDS. I TOOK THE VEHICLE INTO AN INDEPENDENT REPAIR SHOP WHERE THEY CONFIRMED THE TRANSMISSION IS INDEED FAILING. THIS EVENT SET UP A POTENTIAL SAFETY ISSUE, AT THE LEAST BEING DISTRACTED IN TRYING TO GET THE TRANSMISSION KICKED DOWN AGAIN, AND, AT MOST, HAVING A FAILURE ON THE THE HIGHWAY, WITH THE POTENTIAL FOR SERIOUS CONSEQUENCES. A TRANSMISSION SHOULD NOT BE GOING BAD AFTER ONLY 121,000 MILES. ALL THE REQUIRED MAINTENANCE AND SERVICING HAD BEEN DONE FOLLOWING SUBARU'S RECOMMENDATIONS. THIS IS A KNOWN DEFECT. SUBARU'S WEAK EXTENDED WARRANTY IS JUST THEIR WAY OF AVOIDING THE COSTS OF FIXING THIS DEFECT, TO THE DETRIMENT OF THEIR CUSTOMERS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V001000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE VEHICLE WAS TAKEN TO THE OCEAN SUBARU LOCATED AT 1100 S. EUCLID ST, FULLERTON, CA 92832, BUT WAS NOT REPAIRED. THE CONTACT WAS INFORMED THAT HE WOULD RECEIVE AN EMAIL WHEN A LOANER VEHICLE WAS AVAILABLE. THE CONTACT HAD NOT RECEIVED THE EMAIL. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

HEARD SOME NOISE COMING FROM THE CAR AND BROUGHT IT TO SUBARU. THEY TOLD ME I NEEDED A NEW TRANSMISSION FOR $9,000. I CHECKED ONLINE AND FOUND THIS TYPE OF TRANSMISSION HAS HAD NUMEROUS PROBLEMS. I ONLY HAVE 129,000 MILES ON THE CAR. I SERVICE IT REGULARLY AS I HAVE DONE ALL MY VEHICLES IN MY LIFETIME. I HAVE NEVER REPLACE A TRANSMISSION ON ANY CAR I OWED IN THE +50 YEARS OF PURCHASING CARS. *TR